This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Social Worker - Dementia Care Coordination

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:FZ-13-841477-CS

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$49,327.00 to $77,582.00 / Per Year


Tuesday, February 19, 2013 to Monday, March 11, 2013




Full Time - Excepted Service Permanent


1 vacancy in the following location:
Cleveland, OH United StatesView Map


United States Citizens


Vacancy Identification Number (VIN): 841477 

Our mission: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.


The Louis Stokes Cleveland VA Medical Center is a 673-bed tertiary healthcare facility which provides care to over 100,000 veterans in northern Ohio.  We provide care through our main medical facility at the Wade Park campus, 13 community based outpatient clinics, and 3 vet centers. The medical center has been recognized for more programs of excellence than any other Veterans Affairs Medical Center.   These programs of excellence include: Open Heart Surgery, Care of the Seriously Mentally Ill, Geriatric Evaluation and Management, Substance Abuse Care, Spinal Cord Injury Care, Medical Care of the Homeless, Domiciliary Care of the Homeless, Functional Electrical Stimulation, Advance Platform Technology, Primary Care Education, and Patient-Centered Specialty Care Education.  We are a teaching hospital providing a full range of patient care services to Veterans with state-of-the art technology as well as medical education and research. Our main campus in Cleveland, OH has a full service ER for both general acute care and psychiatric care and a comprehensive reference clinical laboratory. With us, you will find a challenging, yet rewarding career experience.


  • You must be a US citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Occupational physical may be required.
  • English language proficiency.


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There is an immediate opening for a Social Worker assigned to the Dementia Care Coordination Team within the Geriatrics Section of Medical Service at the Cleveland VA Medical Center.  The hours of the position are 8:00a.m.-4:30 p.m., Monday-Friday.  Responsibilities include, but are not limited to, the following:

  • Participating in direct caregiver and veteran contacts to identify and assess caregiver stress/burden and the development and application of directed clinical treatment interventions.
  • Performing as a consult liaison, collaborating with interdisciplinary teams throughout the Medical Center on dementia related patient care.
  • Providing education and in-service training to VAMC employees, veterans families and caregivers.
  • Facilitating caregiver support groups and educational programs.
  • Conducting caregiver and family clinical interventions to facilitate the identification of caregiver stress, psychiatric illness, emotional distress and social needs as treatment issues.
  • Providing referrals to VA medical and mental health treatment and to other VA services including VA benefits, as well as community-based social services and other non-VA entitlement programs.
  • Serving as the major consultant for information on negotiating the complex processes caregivers, veterans and families encounter when interacting with government and community agencies.
  • Maintaining a knowledge base of current theory and treatment modalities by reading professional journals, attending continuing education, clinic seminars and teleconferences, and materials distributed through VA and private sector sources.
  • Assisting in developing a library of caregiver support information material for distribution through the various inpatient/outpatient and specialty clinic settings.
  • Participating in caregiver support activities in the local community and state to promote and recognize the role of the caregiver.
  • Developing and fostering relationships with community partners to assist with system navigation, maintaining collaboration and coordinating services. 


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Basic Requirements:

  • Citizenship: Must be a U.S. Citizen.
  • Education: Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE).  Note: A doctoral degree in social work may not be substituted for the master's degree in social work.
  • Licensure: Must be licensed or certified by a state to independently practice social work at the master's degree level. 

Grade determinations:

  • GS-9 Level: GS-9 is the entry level grade for the social work series and is used for social workers with less than one year of post-MSW experience and for social workers who are not yet licensed or certified at the independent practice level.  Social workers at the GS-9 level are working toward completion of prerequisites for licensure or certification.
  • GS-11 Level: Requires completion of a minimum of 1 year of post-MSW degree experience in the field of health care social work and licensure or certification in a state at the independent practice level.


  • Education substitute: A doctoral degree in social work from a school of social work may be substituted for the required 1 year of professional social work experience in a clinical setting.

When describing your experience please include your title, duties performed, and dates of employment. We will not make assumptions regarding your experience.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly. 

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


Your application will be reviewed to determine your qualifications. Please be sure your resume and supporting documentation clearly reflect your expertise related to the following competencies:

  • Knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services.   
  • Ability to independently assess the psychosocial functioning and needs of patients and their family members and to formulate and implement a treatment plan, identifying the patient’s problems, strengths, weaknesses, coping skills and assistance needed, in collaboration with the patient, family and interdisciplinary treatment team.   
  • Ability to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds. This requires knowledge of human development and behavior (physical and psychological) and the differential influences of the environment, society and culture.   
  • Knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures. This includes acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology.
  • Knowledge of psychosocial treatment and ability to independently implement treatment modalities in working with individuals, families and groups who are experiencing a variety of psychiatric, medical and social problems to achieve treatment goals. This requires independent judgment and skill in utilizing supportive, problem solving or crisis intervention techniques.    
  • Ability to independently provide counseling and/or psychotherapy services to individuals, groups and families. Social workers must practice within the bounds of their license or certification. For example, some states may require social workers providing psychotherapy to have a clinical level of licensure.
  • Ability to provide consultation services to other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment. Ability to provide orientation and coaching to new social workers and social work graduate students. Ability to serve as a field instructor for social work graduate students who are completing VHA field placements.    
  • Ability to independently evaluate his/her own practice through participation in professional peer review case conferences, research studies, or other organized means.
  • Knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking, especially those programs in use by VHA.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at

VA encourages people with disabilities to apply.


Performance Based Interviewing (PBI) is utilized by our agency as part of our selection process. Please consult the PBI website at for further information.


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All applications must be submitted by: Monday, March 11, 2013

To begin click the Apply Online button and follow the prompts to register, answer a few questions, and submit all required documents. To return to your saved application, log in to your USAJOBS account at and click on Application Status. Click on the position title, and then select Apply Online to continue.  If you would like to fax additional documentation you must use the official fax coversheet found here to (478) 757-3144.

We strongly encourage you to apply online. If you cannot apply online, you may FAX your resume, questionnaire, and supporting documents to (478) 757-3144. You must print a copy of OPM Form 1203-FX, document your responses to the questionnaire View Occupational Questionnaire and fax all documentation, utilizing the 1203-FX form as your fax coversheet, to (478) 757-3144.  Also please include the Vacancy Identification Number 841477


  • Curriculum vitae or Resume showing relevant experience, license, and/or certification. When listing previous employment please include month and year.
  • Copy of your transcript (optional).
  • If you are a veteran of the United States military please include a copy of your DD-214 and VA disability letter if applicable.


Carly M. Susor
Phone: (216)791-2300x2132
Fax: (478)757-3144
Agency Information:
VHA Cleveland VAMC
Department of Veteran Affairs 05W
10701 East Blvd
Cleveland, OH
44106 Fax: (478)757-3144


After we receive your complete application package (including all required documents), your qualifications will be reviewed. You will be disqualified if your résumé does not reflect experience and education as outlined in the qualifications section. You will be notified when a qualification determination is made.

Areas of Consideration – Applicants will be considered based on the following 3 areas of consideration.

  • First Area of Consideration (facility employees) – Current, permanent Louis Stokes Cleveland Veterans Affairs Medical Center (VAMC) employees.
  • Second Area of Consideration (other VA employees) – Current, permanent Department of Veterans Affairs Employees (VA employees who are located somewhere other than Louis Stokes Cleveland VAMC).
  • Third Area of Consideration (external candidates) – All other US Citizens.

If you are selected, a professional standards board (PSB) will determine your salary and grade.  The PSB will make this determination by taking your education and length of experience into consideration.  

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