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This Position Is No Longer Available

Job Title:  RN (Care Manager)
Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, Veterans Health Administration
Job Announcement Number:  VHA-552-13-843540

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$47,677.00 to $101,939.00 / Per Year
Friday, February 22, 2013 to Friday, March 15, 2013
Full Time - Excepted Service Permanent
2 vacancies in the following location(s):
Springfield, OH United StatesView Map
Middletown, OH United StatesView Map
United States Citizens


Vacancy Identification Number (VIN):  843540


Tour of Duty:  Full-time positions with a tour of duty of 8:00 am – 4:30 pm, Monday – Friday; however, shifts may be changed to suit the clinic’s needs.  Some travel to other Primary Care Clinic sites in Lima, Dayton, Springfield, Middletown, OH and Richmond, IN may be required.


Valid driver's license is required.


Our mission:  To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans.



VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.  For more information on the Department of Veterans Affairs, go to  

Applicant's education and experience will be reviewed by a Professional Standards Board in determining the grade and salary of the applicant selected.  The recommended salary may be at any point in the range listed for this vacancy.


  • You must be a US citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • BLS Certification is required. Ambulatory Care certification preferred.
  • COPY of Licensure/Certification/Registration required to be submitted.
  • You must submit: VA Form 10-2850a, Resume/CV and License


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The incumbent practices as a RN within the Primary Care Service Outpatient Clinic utilizing the PACT Healthcare Model (also known as Medical Home).  The RN Care Manager uses the nursing process and evidence-based practice to collaborate with the Core Teamlet (Veteran, Primary Care Provider (PCP), RN Care Manager, LPN, and Administrative Clerk), Tier II disciplines (Pharmacist, Social Worker, Dietician, Behavioral Health) and Expanded Team members (family/caregiver, internal and community-based services involved in providing care to the Veteran) in developing the Veteran-driven holistic care plan for life.  As a member of the Teamlet, the RN Care Manager is responsible for collaborating with services internal and external to the VA to facilitate care transition in order to effectively meet the Veterans’ needs.  He/She participates in triaging telephone calls and/or clinic patients and may assist in clinic procedures.  The RN Care Manager sees patients within a RN Clinic and precepts accordingly with the PCP.  The RN may be assigned responsibilities as preceptor, team leader, and/or charge nurse and participates in other work groups to enhance the performance of the team/clinic.  The RN Care Manager provides Veteran and family health education with a focus on self-management, prevention, and wellness, based on the Veteran’s goals.  The RN Care Manager demonstrates leadership by serving as an advocate for Veterans, team player to colleagues as he/she continues to enhance his/her own and the team’s professional growth, development, and practice.  The RN Care Manager works in partnership with their assigned PCP in managing their assigned panel of Veterans for effective disease prevention/health promotion and chronic care management. 

BLS Certification is required.

Valid Driver's license is required.
Please see the 'Required Documents' section below to submit a complete application packet (Application VA Form 10-2850a, Resume, License (copy), etc.).


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Basic Requirements


(1) Citizenship.  Citizen of the United States.


(2) Graduation from School of Nursing


      (a)  Graduate of a school of professional nursing approved by the appropriate State agency, and accredited by one of the following accrediting bodies at the time the program was completed by the applicant. 

      1.  The National League for Nursing Accrediting Commission (NLNAC); or


      2.  The Commission on Collegiate Nursing Education (CCNE)


      (b)  [The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. 

      (c)]  In cases of graduates of foreign schools of professional nursing, possession of current, full, active, and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing.


(3) Registration


Condition of Employment.  A registered nurse (RN) will have a current, full, active and unrestricted registration as a graduate professional nurse in a State, Territory, or Commonwealth (i.e., Puerto Rico) of the U.S. or in the District of Columbia. 


(4) Physical Standards. See VA Directive and Handbook 5019.


(5) English Language Proficiency.  RNs appointed to direct patient care positions must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d).


Four Dimensions of Nursing

Practice, Professional Development, Collaboration, Scientific Inquiry


Education/Experience Requirements:


•Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, no experience.
•Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of experience, or an ADN or Diploma in Nursing and a bachelor's degree in a related field and no experience; or a Bachelors of Science in Nursing (BSN) and no experience.
•Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of experience, or an ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 1-2 years of experience; or a BSN with approximately 1-2 years of experience, or a Master's degree in nursing (MSN) or related field with a BSN and no experience.
•Nurse II - A BSN with approximately 2-3 years of experience, or ADN or Diploma in Nursing and a bachelors degree in a related field and approximately 2-3 years experience or a Master's degree in nursing or related field with a BSN and approximately 1-2 years experience, or a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no experience. 
•Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years experience or Doctoral degree in nursing or related field and approximately 2-3 years experience.


Preferred Qualifications:  BSN preferred and Certification in Ambulatory care desired

a. Certification in Ambulatory Care is desired.
b. At least two years in a clinic, primary care clinic or doctor’s office environment preferred.  Demonstrated high satisfactory performance in nursing practice; must be self directed and dependable.
c. Demonstrated ability to serve as a responsible member of an interdisciplinary team and interact with patients, family members, professional and supportive personnel who provide patient care.
d. Dependability and excellent oral and written interpersonal skills, with demonstrated strength in program management and self direction.
e. Demonstrated knowledge of effective customer service techniques in order to work and deal with individuals with varied backgrounds and levels of understanding.
f. Demonstrated ability in recognizing and responding appropriately to emergency situations (CPR and resuscitative methods).
g. Working knowledge of computerized medical records and various computer application programs.


IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Veterans Preference:  When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference.  For more information on Veterans' Preference, please visit


Your Application/résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at

The Department of Veterans Affairs may offer Permanent Change of Station (PCS) relocation services. Permanent Change of Station is the relocation of a household due to government convenience in connection with a transfer between duty stations or facilities. For more information go to


Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.  VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.

Relocation Expenses: Relocation expenses are not authorized for this position.


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If you are FAXING:

To apply for this position, you must provide a complete Application Package  (see Required Documents section below).

The complete Application Package must be submitted by 11:59 PM (EST) on Friday, March 15, 2013.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.  Applicants are urged to apply online; this process is easier, faster, and provides more information as applications are processed.

Note: To return to a previously Saved or Incomplete application, simply reapply through your account in USAJOBS.  After applying, return to USAJOBS ( to see the status of your application, including any messages that may have been sent to you.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire
  3. Fax the completed 1203FX form along with any supporting documents to (478)757-3144. Your 1203FX will serve as a cover page for your fax transmission.

 To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID 843540.
  2. Fax your documents to (478)757-3144.


    Need additional assistance on How To Apply Online: Click on the link for the Application Manager Quick Start Guide.


The following documents are required to be submitted by ALL Applicants when applying to this Announcement:

  1. Application for Nurses and Nurse Anesthetists 10-2850a, VA Form 10-2850a available at: 
  2. Resume/CV
  3. A complete Occupational Questionnaire (if faxing follow instructions above)  View Occupational Questionnaire
  4. COPY of Nursing License [If you do not have a copy of the licensure, please submit proof/verification (i.e., from the state's website)]
  5. Any other documents such as a copy of College Transcripts and/or BLS/ACLS certification, etc.

Your Application/resume must include dates of employment and should state whether the work was full-time or part-time (Note: if part-time work, please include the approx. number of hours worked per week).


(e)MAILED ITEMS WILL NOT BE ACCEPTED. Please submit application materials online or by fax only.


INCOMPLETE APPLICATIONS will receive a rating of IFM (ineligible due to missing forms). Requests for reconsideration of ratings will not be considered for applicants who fail to submit a complete application package.

CURRENT VA EMPLOYEES PLEASE NOTE:  Please submit a complete application package prior to the closing date.  Include all of your relevant work information (ie starting and ending dates of employment, hours worked, duties, etc).  The information you provide through this application process is forwarded to the selecting official.  It is highly recommended that you use the resume builder in USA JOBS as it contains all of the information we need to determine whether or not you are qualified for this position.  Failure to provide a complete application and all the documents requested in the announcement may render you not qualified for the position you are applying for.


LaQueta D. Barnes
Phone: (937)268-6511x1247
Agency Information:
Department of Veteran Affairs
4100 West Third Street
HRM Service
Dayton, OH


After we receive your complete application package (including all required documents), your qualifications will be reviewed and a qualification determination will be made. You will be notified when a decision is made. If you qualify, you may be referred to the hiring manager for further consideration and possible interview. You will be notified if you are referred.

**All Applicants will receive email notifications of their status throughout the application process.**

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