This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department Of State

Agency:Department of State - Agency Wide

Job Announcement Number:AN837572

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$31,315.00 to $59,704.00 / Per Year


Tuesday, February 26, 2013 to Tuesday, February 26, 2013




Full Time - Permanent




Many vacancies in the following location(s):
Atlanta, GA United StatesView Map
Charleston, SC United StatesView Map
Aurora, CO United StatesView Map
Stamford, CT United StatesView Map
Dallas, TX United StatesView Map
More Locations  (20)


Recent Graduates (Refer to announcement for details)


The men and women of the US Department of State with their, skills, character, and commitment to public service, are the backbone of America's diplomacy. Civil Service employees support the foreign policy mission from offices in Washington, DC and worldwide. Join us in helping to shape a freer, more secure and prosperous world as we formulate, represent, and implement US foreign policy. Choose from hundreds of career possibilities-there's something for everyone!

This announcement will close Sunday, March 3th, 2013 at 11:59pm (EST) OR the day the 2000th application has been received at 11:59pm (EST), whichever comes first.


As a Passport Specialist in the Passport Services Directorate, you will perform desk passport adjudication, accept applications at the counter, handle applicant-response cases, detect fraud, and deliver customer service.


Positions will be filled under the Pathways Recent Graduate Program. Recent Graduates who have completed a qualifying degree or certificate program within the previous two years may apply (Veterans precluded by their military service obligation, will have up to six years). ***See provision in Qualification section below.


Position is Excepted Service - Excluded from the Career Transition Program. This job opportunity announcement may be used to fill additional vacancies.


Special Requirements:

A High Risk Public Trust security clearance is a requirement of this position. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a position offer or removal. If you possess a security clearance, please indicate the level and termination date in your resume.


The program duration is two years and upon successful completion of the program requirements, the incumbent may be converted to a permanent position.


Salary will vary depending on location and grade selected.


  • U.S. Citizen
  • Meet Recent Graduate Eligibility Requirements
  • Qualification requirements must be met by closing date of the announcement
  • Background and security investigation may be required


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  • Receives and examines passport applications presented in person or by the applicant's representative.
  • Reviews passport applications for completeness, signature, and affirmation of truthfulness.
  • Examines evidence of citizenship including birth certificates, previous passports, religious records, newspaper birth announcements, etc.
  • Adjudicates applications and authorizes the issuance of passports.


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To qualify for this Passport Specialist under the Pathways Program you must have recently graduated within the previous two years or since December 27th, 2010 (Veterans precluded by their military service obligation will have up to six years).

In addition to the recent graduation within the previous two years, you must also possess the following: 

GS-05: At least 3 years of progressively responsible experience, 1 year of which was at the GS-04 level, which demonstrated your ability to analyze, explain, or apply laws, rules, regulations, and procedures; plan and organize work; and communicate effectively orally and in writing; or 4-year course of study leading to a bachelor's degree; or a combination of the required experience and education for this grade level.

GS-07: At least one year of specialized experience, equivalent to the GS-05 level or higher in the Federal service, that included examining, adjudicating, or authorizing applications for U.S. passports or visas; identifying gaps or inconsistencies in fraudulent applications or counterfeit documents; and presenting information regarding passport applications; or have at least one full year of graduate level education in law or a field that provided the knowledge, skills, and abilities necessary to do the work; or I meet the requirements under the superior academic achievement provision; or I have a combination of education and specialized experience.  Applicants must possess a percentage of the required specialized experience and a percentage of the required graduate level education such that, when the percentages of the required graduate level education and specialized experience are added together, they equal 100%. (You MUST submit transcripts or proof of education to support your claim)

TRANSCRIPTS ARE REQUIRED FOR THIS POSITION.  You must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned.  Failure to do so may result in an ineligible rating.


Foreign Education:  If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program.  For further information, click on foreign education.

All qualification/education requirements must be met by midnight (Eastern Time) on the closing date of this vacancy announcement.

The application must be received no later than 2 years after the date the individual completed all requirements of an academic course of study leading to a qualifying associates, bachelors, masters, professional, doctoral, or technical/vocational degree or certificate from a qualifying educational institution.


If applicants have completed all requirements for an associates, bachelors, masters, professional, doctorate, vocational, or technical degree or certificate from a qualifying educational institution on or after December 27, 2010, and before July 10, 2012, their eligibility window is extended until July 10, 2014.


Preference eligible veterans who were precluded from applying due to their military service obligation begin their 2-year eligibility period upon release or discharge from active duty. Eligibility from veterans cannot exceed 6 years from the date on which the degree (or certification) was completed.


Once the job opportunity announcement closes, your résumé and supporting documents will be reviewed and compared with your assessment questionnaire responses to determine whether you are qualified for this position. If a determination is made that you have inflated your qualifications, you may lose consideration. Please follow all instructions carefully; errors or omissions may affect your eligibility.

Candidates will be assessed either based solely on basic eligibility requirements or may include a qualitative rating of candidates. Pathways candidates will meet the qualification requirements consistent with the OPM qualification standards applicable to the position being filled.  Veteran's preference applies to all sections made under the Pathways authority in accordance with Part 302 of 5 CFR.  Candidates who meet the minimum qualification requirements need not be further evaluated; however, if no further evaluation is one, qualified veterans have absolute preference. If candidates are further evaluated using category rating process, qualified veterans will have absolute preference within the appropriate category. For Pathways Applicants/All U.S. Citizens:  Eligible candidates will be assigned to a quality category: Highly Qualified, Well Qualified, and Qualified. Candidates in the highest category will be referred to the hiring agency.

Application of Veterans' Preference: Under Category Rating procedures, veteran preference eligibles will receive selection consideration before non-preference eligibles within each quality category.

The assessment questionnaire is designed to measure the following competencies that are required for this position:

  • Problem Solving
  • Oral Communication
  • Written Communication
To preview the assessment questionnaire, click the following link: View Assessment Questions.


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The Federal government offers a comprehensive benefits package.  Explore the major benefits offered to most Federal employees at


Veterans' Preference: If you are a veteran claiming 5-point veterans' preference, you must submit a copy of your DD-214 (Member Copy 4) or an official statement (including Character of Service) from your command if currently on active duty. If you are claiming 10-point veterans' preference, in addition to the DD-214, you must also submit a Standard Form 15 (Application for 10-Point Veteran Preference) and the required supporting documents listed on that form.  For more information on veterans' preference see Hiring Authorities for Veterans

Hiring Authorities:

Reasonable Accommodations: For additional information for job seekers with disabilities, please click on the following website -

Selective Service: The Defense Authorization Act of 1986 requires that all male applicants born after 12/31/59 who are required to register under the Military Selective Service Act, be registered or they are not eligible for appointment to this position.  For further information concerning Selective Service requirements, please visit


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Click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the on-line assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To return to your saved application materials, log in at: and click on Vacancy ID:  837572.

If you cannot apply online, you will need to:

1) Print the instructions and questionnaire by clicking View Occupational Questionnaire.

2) Print the 1203FX form to record your responses to the questionnaire.

3) Fax the completed 1203FX (all 6 pages but do not include a Cover Page for this document) to:  1-478-757-3144.

4) Print the Fax Cover Page and include with any supporting documents you fax (e.g., résumé, transcripts, veterans documentation, etc.) to the same fax number above.

Please do not complete steps 1-4 above if you are applying on-line.


  • Résumé
  • Qualifying Transcript(s) (showing graduation within the past two years or since December 27th, 2010)
  • Completed Assessment Questionnaire

Other Supporting Documents: (Submit if applicable to you)

  • Veterans' Preference documentation (Copy of DD-214 Member Copy 4, SF-15 if applicable)



Mid-Atlantic Services Branch
Phone: (757)441-6765
Agency Information:
Mid Atlantic Svc Branch Norfolk
OPM Federal Building
200 Granby Street
Suite 500
Norfolk, VA


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  You will be notified of your status when the list of candidates has been referred to the hiring manager for employment consideration.

Additional Duty Location Info

Many vacancies in the following locations:
Atlanta, GA United StatesView Map
Charleston, SC United StatesView Map
Aurora, CO United StatesView Map
Stamford, CT United StatesView Map
Dallas, TX United StatesView Map
Detroit, MI United StatesView Map
El Paso, TX United StatesView Map
New York, NY United StatesView Map
Buffalo, NY United StatesView Map
Chicago, IL United StatesView Map
Miami, FL United StatesView Map
Minneapolis, MN United StatesView Map
Portsmouth, NH United StatesView Map
New Orleans, LA United StatesView Map
Philadelphia, PA United StatesView Map
San Diego, CA United StatesView Map
San Francisco, CA United StatesView Map
Seattle, WA United StatesView Map
Washington DC, DC United StatesView Map
Saint Albans, VT United StatesView Map
Boston, MA United StatesView Map
Tucson, AZ United StatesView Map
Honolulu, HI United StatesView Map
Los Angeles, CA United StatesView Map
Houston, TX United StatesView Map

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