This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:SECRETARY (Office Automation)

Department:Department Of The Treasury

Agency:Internal Revenue Service

Job Announcement Number:13CS1-WIX0129-0318-05

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$31,315.00 to $40,706.00 / Per Year

OPEN PERIOD:

Monday, February 11, 2013 to Friday, February 15, 2013

SERIES & GRADE:

GS-0318-05

POSITION INFORMATION:

Full time - Permanent

PROMOTION POTENTIAL:

05

DUTY LOCATIONS:

1 vacancy - Springfield, IL, USView Map
1 vacancy - Indianapolis, IN, USView Map
1 vacancy - Roanoke, VA, USView Map
1 vacancy - Charleston, WV, USView Map

WHO MAY APPLY:

U.S. CITIZENS, NO PRIOR FEDERAL EXPERIENCE IS REQUIRED

JOB SUMMARY:

WHY IS THE IRS A GREAT PLACE TO WORK? At the IRS, you will use your skills in accounting, business, finance, law enforcement, information technology, advocacy and more to help make America stronger. The IRS is one of the largest Financial institutions in the world and the work we do helps fund America. We are counting on bright, talented and dedicated individuals like you to achieve our goals. You will be both challenged and supported so whether you are just starting out or looking for new opportunities, consider the IRS and start making a difference today.

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

WHAT IS THE INTERNAL REVENUE SERVICE (IRS)? The IRS is a bureau of the Department of the Treasury and one of the world's most efficient tax administrators. Yearly, the IRS collects more than $2 trillion in revenue and processes over 200 million tax returns. The IRS Mission is to provide the United States taxpayers top quality service by helping them understand and meet their tax responsibilities and by applying the tax law with integrity and fairness to all.

WHAT DOES A SECRETARY DO? IRS Secretaries work in every Business Unit (BU) and provide a wide range of administrative and secretarial services within an organization. This may include using a variety of computer applications, organizing and maintaining files, providing telephone and receptionist services, arranging conferences and meetings, typing and reviewing correspondence and meeting minutes, arranging travel itineraries, and briefing the manager on important issues.

 

WHAT IS THE WAGE AND INVESTMENT DIVISION?
The Wage & Investment Division (W & I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W & I objectives are to provide high-quality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W & I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.

 

Positions are located in: 

 

Roanoke, VA

Charleston, WV

Springfield, IL

Indianapolis, IN

 

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

KEY REQUIREMENTS

  • Please click "Print Preview" to review the announcement before applying.
  • Moving expenses not authorized.
  • Shift Work: Days
  • Career Conditional

DUTIES:

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As a Secretary, you will:

  • Receive telephone calls, give routine and non-routine information, answer questions and direct calls and visitors to appropriate person or office.
  • Receive and control mail and suspense items, routing them directly to the appropriate person or office for action.
  • Prepare and type a variety of correspondence, reports, forms, requisitions, requests for personnel actions and legal documents using word processor or personal computer.
  • Organize and maintain files, records, manuals, handbooks, and other related materials.
  • Maintain supervisor's calendar; schedule appointments and engagements, prepare notes regarding topics to be discussed; make travel arrangements and prepare travel vouchers.


QUALIFICATIONS REQUIRED:

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QUALIFICATIONS/ELIGIBILITY REQUIREMENTS: You must meet the following eligibility and basic qualification requirements by the closing date of this announcement. 

 

 

GS-5 LEVEL:
A. One year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government.  Specialized experience is experience that is related to the work of this position and has provided you with the competencies required for successful job performance.    OR
B. A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.  OR
C. A combination of education and experience equivalent to that described above.



PROFICIENCY REQUIREMENT:
In addition to meeting experience or education requirements, applicants must be able to demonstrate the ability to type 40 words per minute.  Applicants may be asked to participate in a typing/performance test, provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency (which may be verified at a later step in the process). Performance test results and certificates of proficiency are acceptable for 3 years.

HOW YOU WILL BE EVALUATED:

HOW YOU WILL BE EVALUATED:

  1. Your application will be rated based on education, training, and quality of your experience. You will respond to a series of questions designed to assess your possession of the following competencies: Conscientiousness, Customer Service, Reading, Listening, Flexibility, Interpersonal Skills, Teamwork, Integrity, Manages and Organizes Information. Please be sure that your resume includes detailed information to support your qualifications for this position. Failure to provide sufficient evidence in your resume may result in a "NOT QUALIFIED" determination for this position. For tips preparing your resume click http://www.jobs.irs.gov/downloads/ResumeTips.pdf; for cover letter tips click http://www.jobs.irs.gov/downloads/CoverLetterTips.pdf.
  2. You will be tentatively assigned to a category group (A, B, C, etc.) based on your responses to the online questions. Each category group represents a quality level (i.e., A = Superior, B = Highly Qualified, etc.) Candidates will be considered in category group order. Preference eligibles who meet the minimum qualification requirements and who have a compensable service -connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). All other preference eligibles will be assigned based on their responses to the questions and will be referred for selection before non-preference eligibles with the same category. Applicants are tentatively assigned to a category group pending qualifications validation and/or assessment results.
  3. Your final category assignment determines the order in which you are considered for the position(s). Applicants are referred to the selecting manager in category order (A, B, C). You may be required to participate in a selection interview. The IRS will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a score of 80 or Category B or better to be rated as well qualified to receive special selection priority.

To preview questions please click here.


BENEFITS:

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We offer a workplace that is respectful, fair and values diversity. Our comprehensive benefits are very generous - helping you to reach your personal goals by supporting your professional growth, health, well-being and your family needs. We also offer challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.

For additional information view and learn more about our benefits package at:  https://help.usajobs.gov/index.php/Pay_and_Benefits#icc



OTHER INFORMATION:

REASONABLE ACCOMMODATION
If you need a reasonable accommodation for any part of the application and hiring process, please contact Jenny Lau 978-474-5947. Decisions on granting reasonable accommodation will be made on a case-by-case basis. If the State Rehabilitation Center or the State Commission for the Blind has certified you as eligible for reasonable accommodation, you may wish to contact your counselor to apply for employment through the IRS Disability Employment Program in addition to applying for this vacancy announcement.

CONDITIONS OF EMPLOYMENT:  
If selected for this position, you will be required to:
  • Complete a one-year probationary period (unless already completed).
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • Provide information to successfully complete a background investigation.  Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 (http://www.uscis.gov/files/form/i-9.pdf); one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.
  • Undergo a pre-employment federal income tax verification. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Internal Revenue Service (IRS) participates in e-Verify (Employment Verification). IRS will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from your Form I-9 to confirm work authorization. If it cannot be confirmed that you are authorized to work, we will provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.



  • HOW TO APPLY:

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    The application process has 6 STEPS.    
    STEP 1:  Create a USAJOBS Account at: https://my.usajobs.gov 
    STEP 2:  Develop a Resume using the USAJOBS "Resume Builder" or "Upload" your Resume into USAJOBS.
    STEP 3:  Search for IRS Vacancy Announcements.  To find this announcement, go to http://jobs.irs.gov/USAJOBS , copy and enter the announcement number in the key word search field.  Select "Yes", if you are a current or former Federal civilian employee who holds or held a non-temporary appointment.  Click "Search for Jobs."  Click "Apply Online" on the announcement screen, follow all instructions provided, and click "Apply for this position now!"      
    STEP 4:  Complete all 5 steps in the CareerConnector Account Creation: 1) Personal Information; 2) Military Service & Veteran Preference; 3) Core Questions 4) Demographic Information and 5) Resume Information.  Click "Apply to this Vacancy".
    STEP 5:  Apply to the Vacancy.  Respond to the questions for each of the following sections:  Series, Grade, Location; Grade Specific; & All Grade Questions.   
    STEP 6:  Submit Documents and Review Application. Timely submit the supporting documents requested.  Click one of the available options in CareerConnector: Upload; USAJOBS; Fax; or Reuse existing documents. Follow ALL instructions provided.  Next, review the summary of the application you completed.  Scroll down & click "Finish" at the bottom of the page.  You will be automatically redirected to USAJOBS where you can track the status of your application.

    WHAT IF I FORGOT TO SUBMIT SOMETHING?
    1. Log into My USAJOBS at https://my.usajobs.gov with your user name and password.
    2. Click on "Application Status".
    3. Click "more information" under the "Application Status" column of the announcement.
    4. Click "Review and Update your documents if needed", on the "Application Detail" page.
    5. Select "Upload", "USAJOBS", "Fax", or "Reuse existing document" for each document to be submitted. Ensure you carefully follow ALL instructions provided.
    6. Click "Finish" to save this change


    REQUIRED DOCUMENTS:

    EDUCATION DOCUMENTATION
    For positions with an education requirement, or if you are qualifying for this position by substituting education for training or experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree must be from an accredited (or pre-accredited) institution and recognized by the U.S. Department of Education. Please refer to www.ope.ed.govaccreditation/search.aspx. Note: If the position has specific education requirements and you are not currently or have not previously been in the series to be filled, please submit a transcript demonstrating you have the basic education required. If you are qualifying based on foreign education you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to:  www.opm.gov/qualifications/SEC-II/s2-e4.asp#e4a

    CTAP/ICTAP DOCUMENTATION    
    If you are a displaced or surplus Federal employee eligible for consideration under the
    Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility.

    VETERANS' PREFERENCE DOCUMENTATION
    For additional information see link at bottom of announcement.

    NOTE:  YOU MUST SUBMIT ALL DOCUMENTATION BY 11:59 P.M. ET ON THE CLOSING DATE OF THIS ANNOUNCEMENT TO BE ELIGIBLE FOR CONSIDERATION.

    AGENCY CONTACT INFO:

    Jenny Lau
    Phone: 978-474-5947
    Fax: 000-000-0000
    Email: Hco.recruiter.andove@irs.gov
    Agency Information:
    INTERNAL REVENUE SERVICE
    310 Lowell Street
    Stop 234
    Andover, MA
    01810
    US
    Fax: 000-000-0000

    WHAT TO EXPECT NEXT:

    You can expect a communication from us concerning your application via email. If you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communications that could affect your consideration for this position. If your contact information changes after the closing date of the announcement, please notify the Employment Office (contact provided in this announcement) and update your USAJOBS profile. You can check the status of your application for this position at any time by logging onto your "My USAJOBS" account and clicking on "My Application."

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    Job Announcement Number:

    13CS1-WIX0129-0318-05

    Control Number:

    337560400