Job Title:CONTACT REPRESENTATIVE (Bilingual-Spanish)*AMENDED*
Department:Department Of The Treasury
Agency:Internal Revenue Service
Job Announcement Number:13CW7-WIX0154-0962-05-KB
The contents of the announcement can still be viewed.
|$31,315.00 to $40,706.00 / Per Year|
|Friday, February 08, 2013 to Tuesday, July 02, 2013|
SERIES & GRADE:
|Full-time Permanent - Career/Career-Conditional|
|12 vacancies -
Austin, TX, USView Map|
WHO MAY APPLY:
|U.S. CITIZENS, NO PRIOR FEDERAL EXPERIENCE IS REQUIRED|
WHY IS THE IRS A GREAT PLACE TO WORK? At the IRS, you will use your skills in accounting, business, finance, law enforcement, information technology, advocacy and more to help make America stronger. The IRS is one of the largest financial institutions in the world and the work we do helps fund America. We are counting on bright, talented and dedicated individuals like you to achieve our goals. You will be both challenged and supported so whether you are just starting out or looking for new opportunities, consider the IRS and start making a difference today.
The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
WHAT IS THE INTERNAL REVENUE SERVICE (IRS)? The IRS is a bureau of the Department of the Treasury and one of the world's most efficient tax administrators. Yearly, the IRS collects more than $2 trillion in revenue and processes over 200 million tax returns. The IRS Mission is to provide the United States taxpayers top quality service by helping them understand and meet their tax responsibilities and by applying the tax law with integrity and fairness to all.
WHAT DOES A CONTACT REPRESENTATIVE DO? IRS Contact Representatives work primarily with taxpayers and their representatives through telephone or face-to-face contact. You would provide authoritative tax law assistance and take action where needed to resolve their tax issues, often involving delinquent situations. Actions needed might include analyzing the taxpayer's ability to pay, initiating liens, and negotiating installment payment agreements.
WHAT IS THE WAGE AND INVESTMENT DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. Key W&I objectives are to provide highquality taxpayer assistance, and to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers.
Positions are located in Austin Compliance Services, ACS Austin Operations at 1821 Directors Blvd. in Austin, Texas.
Anticipated start date is March 2013.
The first 150 applicants to apply for this vacancy will be considered from the highest quality category and then in groups of 50 thereafter. If additional vacancies occur, remaining applicants will be considered to category placement.
All veteran preference eligibles will be assessed first and once all preference eligibles have been assessed, if vacant positions remain, non-preference eligibles will be assessed based upon the number of positions to be filled in application date order.
**AMENDED: Vacancy extended to 2/22/2013 to allow for more applicants to apply**
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
- Click "Print Preview" to review the entire announcement before applying.
- Alternative Work Schedule, staggered work hrs or telework may be available.
- Moving expenses may be authorized per ICTAP/RPL letter/agreement.
- TOD: Mon-Fri 8:00am - 4:30pm, Day Shift.
- This is a bargaining unit position.