This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Management and Program Analyst

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:KB-13-SSm-838821

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$84,970.00 to $110,459.00 / Per Year


Wednesday, February 13, 2013 to Wednesday, February 20, 2013




Full Time - Permanent


2 vacancies in the following location:
Cincinnati, OH United StatesView Map


United States Citizens


VacancyID: 838821 

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you!

To find out more, go to


  • You must be a U.S. citizen to apply for this job.
  • You will be subject to a background/suitability investigation.


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This position is located within the Office for Informatics and Analytics at the VA Medical Center, Cincinnati, Ohio.  The Management and Program Analyst serves as a member of a team that provides information and analytical support for the Veterans Health Administration (VHA) leaders and field managers.  As a GS-13 Management and Program Analyst you will work as a member of the Office of Analytics and Business Intelligence (ABI), a field based unit of the Office of the Assistant Deputy Under Secretary for Informatics and Analytics. You will collaborate on the identification of healthcare information needed to manage critical aspects of field operations and design and development of information, analytical studies and national data templates.  Duties include, but are not limited to, the following:

  • Provides support for the data analysis and reporting needs of the organization;
  • Supports data analysis, data mining, reporting and program development for a variety of areas within the organization;
  • Collaborates effectively with a variety of individuals within the organization to set priorities and manage projects;
  • Assists in the design and implementation of data reporting systems for retrieving and displaying statistical data;
  • Assists in the design and development of national tools and knowledge products (e.g. surveys, databases, reports, etc.);
  • Utilizes analytical techniques to determine program effectiveness, develop new methods and resolve complex problems within the organization;
  • Provides quantitative and qualitative analysis and evaluation of the effectiveness of programs or operations in meeting established goals and objectives;
  • Serves as a content resource in VHA data systems and management information, tools and technology used for delivery of information;
  • Negotiates with management to accept recommendations to implement changes in established operations and procedures involving resources, and extensive changes and/or conflict.
Work Schedule: Full-Time, Monday through Friday, 8:00am to 4:30pm



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To apply for this position, you must meet the following qualifications:



This position includes Selective Placement Factors (skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job).
Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet them are ineligible for further consideration.

The Selective Placement Factors for this position are:

1. I have experience designing and implementing dynamic reporting tools using SQL tools (MS SQL, Transact-SQL, Reporting Services (SSRS), Integration Services (SSIS), Analysis Services (SSAS,) and ProClarity.

2. I have skill in advanced programming techniques and languages to perform data extractions of clinical informatics metrics for data mining and data analysis, data reporting from Corporate Data Warehouse (CDW) or Enterprise wide clinical databases.


Candidates must have one year of specialized experience equivalent to the next lower grade level in Federal Service.  Specialized experience is defined as experience that has provided you with the particular knowledge, skills, and abilities to perform successfully the duties of a GS-13 Management and Program Analyst.  Examples of qualifying specialized experience include providing information and analytical support for high level project management in a health care system; evaluating data and information to determine major issues and objectives of an organization; developing and supporting data resources needed for healthcare operations; conducting data analysis, data mining and reporting; applying an advanced level of technical knowledge (e.g., program design, benchmarking, research, evaluation and statistical data); designing and developing reporting systems for retrieving statistical data (e.g. surveys, databases, reports, etc.); evaluating/analyzing effectiveness of programs or operations; recommending improvements to management based on findings of analysis;  presenting complex issues to peers, management, organizations and other clientele; using computer languages and programming techniques to manipulate data; and using a variety of applications to manipulate data (e.g. database, internet, reporting tools, etc.).
A full year of work is considered to be 35-40 hours of work per week.  Part-time experience will be credited on the basis of time actually spent in appropriate activities.  Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

The work is primarily sedentary, although some slight physical effort may be required.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:
  1. Knowledge and skill in program design, research techniques, benchmarking, statistical analysis and adapting analytical techniques and evaluation criteria to determine program effectiveness, to develop new or modified methods, and to analyze and resolve complex problems.
  2. Ability to analyze problems and present both written and oral recommendations, taking into consideration the wide range of factors and requirements which affect management of a healthcare delivery system.
  3. Knowledge of SQL Server, Microsoft SQL Server Integration, databases and skill in advanced programming techniques and languages (e.g., HTML, JavaScript, Java, XML, OLAP).
  4. Skill to plan and organize team study work and negotiate effectively with management to accept and implement recommendations.
  5. Ability to perform full functions of project management.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

Veteran's Preference:

When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.  If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to and required documentation with your application materials. For more information on Veterans' Preference, please visit



Applicants will be ranked based on four quality groups, as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group.  Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group.  Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group.  The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview.  The remaining groups may be referred based on the number of applicants available.


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VA offers a comprehensive benefits package.  This link provides an overview of the benefits currently offered:

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to   For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: 6100 Oak Tree Blve
Suite 500
Independence, OH 44131


Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at  

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period. 


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To apply for this position, you must provide a complete application (See "Required Documents" section below).  The complete Application package must be submitted by 11:59 PM (EST) on Wednesday, February 20, 2013.

To begin the process, click the Apply Online button on the right side of this screen to create an account or log in to your existing USAJOBS account.  Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (, select Application Status and click on the more information link under the application status for this position.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire: .
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 838821.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.


The following documents are required:

  1. Resume
  2. Responses to the Occupational Questionnaire
  3. Other documents - use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), ICTAP/CTAP documentation (for well-qualified, displaced Federal employees), or documentation to support Veterans Preference claims.  You will not be contacted for additional information.


VHA Nationwide DEU
Phone: (501)257-4134
Agency Information:
VHA DEU Indianapolis
Thank You, AR


After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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