This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Human Resources Specialist (Quality Assurance and Accountability)

Department:Department Of Homeland Security

Agency:Immigration and Customs Enforcement

Job Announcement Number:DAL-OHCD-838789-MP-VRL

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$86,489.00 to $112,434.00 / Per Year

OPEN PERIOD:

Friday, February 08, 2013 to Monday, February 18, 2013

SERIES & GRADE:

GS-0201-13

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

13

DUTY LOCATIONS:

1 vacancy in the following location:
Dallas, TX United StatesView Map

WHO MAY APPLY:

Status Nationwide

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyber space and ensure resilience to disasters. The vitality and magnitude of the mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Immigration and Customs Enforcement is the principal investigative arm of the U.S. Department of Homeland Security (DHS) and the second largest investigative agency in the Federal government. Created in 2003 through a merger of the investigative and interior enforcement elements of the U.S. Customs Service and the Immigration and Naturalization Service, ICE now has more than 20,000 employees in more than 400 offices in the United States and 47 foreign countries around the world. ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to http://www.ice.gov

Who May Apply:

  • Current Federal employees on a career or career-conditional appointment in the competitive service; as well as current Federal employees serving under a VRA appointment; and former Federal employees with reinstatement eligibility.
  • Current and former Federal employees who meet the established criteria in an Office of Personnel Management Interchange Agreement.
  • Veterans who are preference eligible or who have been separated under honorable conditions after 3 years or more of continuous service will receive consideration under the Veterans Employment Opportunity Act (VEOA).
  • Displaced Federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Plan (ICTAP).
  • Military Spouses - E.O. 13473 - a spouse of a member of the Armed Forces serving on active duty who has orders specifying a permanent change of station (not for training); OR a spouse of a 100% disabled service member injured while on active duty; OR the un-remarried widow or widower of a service member who was killed while performing on active duty (Eligibility is limited to a maximum of 2 years from the date of applicable date of your documentation in your resume).
  • Persons with Disability - an individual with mental retardation; a severe physical disability; or a psychiatric impairment which has been certified by a licensed medical professional, vocational rehabilitation specialist or any other Federal, State or District of Columbia agency that issues or provides disability benefits.

For definitions of terms found in this announcement, please click here.

Organizational Location: This position is located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of Human Capital, Dallas, Texas.

  • The ICE Homeland Security Investigations (HSI) directorate is a critical asset in the ICE mission, responsible for investigating a wide range of domestic and international activities arising from the illegal movement of people and goods into, within and out of the United States.
  • HSI investigates immigration crime, human rights violations and human smuggling, smuggling of narcotics, weapons and other types of contraband, financial crimes, cybercrime and export enforcement issues. HSI special agents conduct investigations aimed at protecting critical infrastructure industries that are vulnerable to sabotage, attack or exploitation.
  • In addition to criminal investigations, HSI oversees the agency's international affairs operations and intelligence functions. HSI consists of more than 10,000 employees, consisting of 6,700 special agents, who are assigned to more than 200 cities throughout the U.S. and 47 countries around the world.
  • HSI conducts criminal investigations against terrorist and other criminal organizations who threaten national security. HSI combats worldwide criminal enterprises who seek to exploit America's legitimate trade, travel and financial systems and enforces America's customs and immigration laws at and beyond our nation's borders.

Relocation Expenses: Relocation expenses will not be paid.

This is a non-bargaining unit position.

KEY REQUIREMENTS

  • You must be a U.S. citizen to apply for this position
  • You must successfully pass a background investigation and drug screen
  • Males born after 12/31/59 must certify registration with Selective Service

DUTIES:

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As a Human Resources Specialist (Quality Assurance and Accountability), you will perform the following duties:

  •  Serve as a senior expert advisor providing human resources accountability and compliance services.
  • Perform a variety of analytical and evaluative studies of human resources (HR) programs, policies and operational activities.
  • Provide oversight and ensure compliance with delegated examining policies and procedures; perform quality review and conduct analysis of data and processes.
  • Design and conduct comprehensive HR studies, reviews, or projects; analyze disputed interrelated information that must be reconstructed, lead and conduct studies concerning organization-wide/or government-wide human resources management issues; develop, interpret, and analyze data extracts and reports from automated HR systems; identify and propose solutions to HR problems and issues.
  • Serve as an audit liaison with internal and external organizations; provide authoritative advice and guidance on human capital audits, reviews and compliance issues.
  • Lead and complete a variety of recurring, special and ad hoc projects related to Human Capital programs and initiatives.
  • Administer and document human capital systems and present impact of human capital systems changes on continuous process improvement.


QUALIFICATIONS REQUIRED:

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You qualify at the GS-13 level if you possess one (1) year of specialized experience performing duties such as:

  • Providing guidance on a wide range of human resources management concepts, laws, policies and practices.
  • Identifying, evaluating human resource procedures; modifying human resource guidelines to resolve complex issues; proposing new policies/practices.
  • Conducting extensive research including interpreting facts or events to identify trends/patterns.
  • Conducting extensive, precedent-setting analyses to identify obscure or underlying causes of problems.
  • Applying statistical analysis, sampling methods, and techniques to determine compliance with established regulations, policies and procedures.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.


Substitution of Education for Experience: There is no substitution of education for experience at this grade level.

Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.

Time in Grade: Current Federal employees must have served 52 weeks at the next lower grade in the Federal service. Time in grade requirements must be met by the closing date of this announcement.

Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.

HOW YOU WILL BE EVALUATED:

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an Assessment Questionnaire. The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job:

  • Knowledge of human resources concepts, principles, practices, laws, regulations, and policies.
  • Skill in using various software and databases to extract and analyze data.
  • Creative thinking, customer service, decision making, influencing/negotiating.
  • Information management, integrity/honesty, problem solving, interpersonal skills.
  • Reading, technical credibility, decisiveness, partnering, oral communications, listening, writing, and reasoning.
  • Based on your responses, you will receive a score from the Assessment Questionnaire between 70 and 100. Those applicants who score the highest will be referred to the hiring manager and may be called for an interview.

    Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan eligible: If you have never been a federal civilian employee, you are not eligible to apply under CTAP/ICTAP. This program offers displaced federal civilian employees priority for jobs within the agency from which they have separated or are separating. For more information, please see: http://www.opm.gov/ctap/.

    To be considered well qualified under CTAP/ICTAP you MUST earn a score of 85 or above on the rating criteria developed for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

    Veterans: To determine whether you qualify for veteran's preference, please see: http://www.opm.gov/staffingPortal/Vetguide.asp.


BENEFITS:

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DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to www.dhs.gov/careers and select "benefits".

OTHER INFORMATION:

Promotion Potential: This position is at the full performance level.



HOW TO APPLY:

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To apply for this position, you need to submit a complete initial Application which includes:

  1. Your Resume
  2. A complete Occupational Questionnaire
  3. Required documents to support your minimum qualifications and eligibility (see Required Documents section below)

The complete initial Application must be submitted by 11:59 PM (EST) on Monday, February 18, 2013.

Please note: If your materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible. If you do not provide an email address, you may not be notified of the outcome of your application.

To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

To fax supporting documents you are unable to upload, complete this cover page: http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID 838789. Fax your documents to 1-478-757-3144.

Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf and
  3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


REQUIRED DOCUMENTS:

  1. Resume showing relevant experience (education, training, and/or work experience; work experience should include job title, duties, and employer's name, daytime telephone number and address, starting and ending dates with month and year, hours worked per week, and indicate if we may contact your current supervisor)
  2. Your responses to the occupational questionnaire
  3. Are you a veteran? Submit: Member copy 4 of your DD214 (Certificate of Release or Discharge from Active Duty) or Certificate of Service.  Those applying for 10-point preference must fill out the SF-15 (click here for the form) and provide the required documentation listed on the back of the form.
  4. Are you claiming special priority selection rights under the Agency Career Transition Assistance Plan (CTAP) or Interagency Career Transition Plan (ICTAP)? Submit:
    • a copy of your agency notice
    • a copy of your most recent performance rating, and
    • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location
  5. Are you a current or former Federal employee? Submit a copy of your SF-50, Notification of Personnel Action, that indicates grade, status, tenure and the full performance level (FPL) of the position held.  Please do not submit an SF-50 for a cash/time off award.
  6. Are you claiming Military Spouse Preference, E.O. 13473? Submit:
    • permanent change of duty orders (based on relocation)
    • verification of the marriage to the service member (i.e., marriage license or other legal documentation verifying marriage)
    • verification of the service member's 100% disability (i.e., VA letter of disability), and/or
    • verification of the service member's death while on active duty (i.e., letter from military and/or VA)
  7. Are you claiming Persons with Disability Preference? Submit a letter, record or statement issued from a licensed medical professional, vocational rehabilitation specialist or any other Federal, State or District of Columbia agency that issues or provides disability benefits.

AGENCY CONTACT INFO:

Veronica R. Lile
Phone: (214)905-5216
Email: VERONICA.LILE@ICE.DHS.GOV
Agency Information:
ICE Dallas Service Center
7701 N Stemmons Freeway
6th Floor
Dallas, TX
75247
USA

WHAT TO EXPECT NEXT:

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email the outcome after each of these steps has been completed. Your status will also be updated on your USAJOBS and Application Manager accounts throughout the process. We expect to make a selection within 60 days of the closing date of this announcement. If you are selected, we will conduct a suitability/security background investigation.

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Job Announcement Number:

DAL-OHCD-838789-MP-VRL

Control Number:

337415500