This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Analyst

Department:Department Of Labor

Agency:Occupational Safety and Health Administration

Job Announcement Number:DE-13-CHI-DTE-0039

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$89,664.00 to $116,562.00 / Per Year

OPEN PERIOD:

Thursday, February 07, 2013 to Thursday, June 6, 2013

SERIES & GRADE:

GS-0343-13

POSITION INFORMATION:

Career-Conditional - Full-time, Permanent

PROMOTION POTENTIAL:

13

DUTY LOCATIONS:

1 vacancy in the following location:
Arlington Hts, IL, USView Map

WHO MAY APPLY:

All U.S Citizens

Also being advertised as job # MS-13-CHI-DTE-0072 for status & "Vet's Employment Opportunity Act (VEOA)" eligible applicants and the following non-competitive authorities:  Vets 30% or more compensable; persons w/disabilities; present/former Peace Corps personnel.  To be considered for each, apply to BOTH jobs.

JOB SUMMARY:

Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.

This position is located in the Directorate of Training and Education, Office of Training Programs and Administration (DTE-OTPA).  OTPA is responsible for the development of occupational safety and health training program plans and the implementation of the agency’s outreach training programs.

KEY REQUIREMENTS

  • U.S. Citizenship.
  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.

DUTIES:

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The incumbent serves as the agency’s principal coordinator for the Outreach Training Program and provides guidance on training and education issues.  The position develops and implements monitoring plans for training programs, including online training programs, and provides recommendations for improvement.  The incumbent conducts studies and investigations of issues involving highly complex or sensitive administrative or programmatic questions for training programs for the purpose of responding to inquiries and resolving problems.  Collects quantitative and qualitative data to generate performance reports.  Develops training program performance measures to ensure accountability and assess progress toward achieving results aligned with the agency mission and goals. 


QUALIFICATIONS REQUIRED:

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Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade level, GS-12, in the Federal Service.

Specialized Experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled.

Examples of specialized experience include:  developing and reviewing written requests for training proposals, including online training programs; identifying, developing, and accessing resources to implement training programs; establishing program objectives; developing criteria for assessing the effectiveness of program and management processes; researching and analyzing critical problems, issues, or program requirements and developing recommendations for improvement; conducting monitoring activities, including training observations, course record audits, and investigations of non-compliance with program requirements and developing recommendations for corrective actions; preparing and presenting findings through written reports, presentations, and briefings to senior management and external customers; collects quantitative and qualitative data to generate performance reports; implementing software programs as needed to support the tracking and evaluating of training programs to measure the effectiveness; and providing technical assistance to external stakeholders.


There is no substitution of education for this position.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.

HOW YOU WILL BE EVALUATED:

If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Categories
Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):

Technical Competency:  Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one’s job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Writing:  Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, which is appropriate for the intended audience.

Interpersonal Skills:  shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

Oral Communication:  Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Organizational Awareness:  Knows the organization’s mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules and regulations of the organization.

Reading:  Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.

Problem Solving:  Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Influencing/Negotiating:  Persuades others to accept recommendations, cooperate, or change their behavior; works with other towards an agreement; negotiates to find mutually acceptable solutions.

Customer Service:  Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside of the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Planning and Evaluating:  Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Technology Application:  Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.

NOTE:  A writing sample may be requested as part of the interview process.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".

Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here.


BENEFITS:

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The Department of Labor (DOL) offers a great benefit package to eligible employees.  The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year.  We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.

OTHER INFORMATION:

Delegated Examining Unit (DEU) Authorization No. DOL-1
Promotion Potential:  None
Position is inside the bargaining unit
Permanent Change of Station (PCS) is not authorized for this vacancy.

NOTE:  A writing sample may be requested as part of the interview process.

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, PROBATIONARY PERIOD, FORMER FEDERAL EMPLOYEES



HOW TO APPLY:

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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions Document or How To Apply Video.  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 60 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on www.usajobs.gov, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date

REQUIRED DOCUMENTS:

The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  You are not required to submit a document if it does not apply to you.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)  Without this documentation, you will not receive veteran's preference.  For more information, go to: http://www.fedshirevets.gov/hire/hrp/vetguide/index.aspx

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP Eligibility.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.

AGENCY CONTACT INFO:

Wendell Sioco
Phone: 312-353-0839
Fax: 000-000-0000
TDD: 877-889-5627
Email: sioco.wendell.n@dol.gov
Agency Information:
Labor, Occupational Safety and Health Admin
Federal Bldg.
230 S. Dearborn Street
Rm. 1026
Chicago, IL
60604
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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Job Announcement Number:

DE-13-CHI-DTE-0039

Control Number:

337321300