This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department of the Army

Agency:Army National Guard Units (Title 32)

Job Announcement Number:13-077-T-Army

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$69,122.00 to $89,858.00 / Per Year


Wednesday, February 06, 2013 to Wednesday, February 20, 2013




Full Time - Temporary Promotion NTE 30 NOV 2013




1 vacancy in the following location:
Indianapolis, IN United StatesView Map




The mission of the Indiana National Guard Full-Time Force is to maintain properly trained and equipped units available for prompt mobilization for war, national or state emergency. For information about membership call: 1.800.GO GUARD


DUTY LOCATION:    JFHQ-J6, Indianapolis, IN

JOB SUMMARY:    The purpose of the position is to serve as the technical expert and project leader for Telecommunication systems administration.  The systems administered comprise the telephone systems of the INNG.  The incumbent is responsible for the planning and coordinating the installation, testing, system security configuration and monitoring, operation, troubleshooting and maintenance of all hardware and software. 

This job announcement is for employment as an Indiana Army National Guard Technician; a Federal Civil Service position.  This is a dual-status technician job whereby you are required to maintain active membership in a National Guard unit and are required to wear the military uniform at the workplace.  As members of a unit of the Indiana National Guard, you will be required to train with your unit, normally one weekend a month and 15 days of annual training each year.  Indiana Army National Guard units and members are subject to immediate call to federal or state active duty to meet national or state emergencies.

APPOINTMENT FACTORS:  This position is a Temporary Promotion Excepted Service position NTE 30 November 2013.


MILITARY SPECIALITY REQUIREMENTS:  Individuals must meet the qualifications for the technician position but will have 1 year from date of hire to be assigned to a compatible MOS in a compatible unit for the technician position advertised.

Compatible Military Assignments: Officer: 25 or 53 series

Permanent Federal Technicians w/ the Indiana Army National Guard


  • U.S. Citizenship Required
  • Must be in the grades: O1 thru O4.
  • Must participate in direct deposit


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As an Information Technology (IT) Specialist (SYSADMIN) with the Indiana Army National Guard (ARNG), your duties will include, but will not be limited to:

  • Serves as project leader responsible for developing, assigning, and coordinating duties and projects for systems administrators.  The project members are specifically assigned to one or more of the multiple system platforms located throughout the state.
  • Develops, modifies, and tests overall system backup and recovery strategies for all systems.
  • Serves as the technical expert and focal point for installation, configuration and testing of hardware and software associated with multiple operating systems and computer platforms.  Provides technical assistance and analysis to other IT personnel involved in system design, programming, database design, and adapting commercially available software.  Determines equipment requirements, communications, and interfaces with other systems.  Evaluates machine usage based on current usage patterns and develops plans for the acquisition of hardware and software needed to support future IT requirements. 
  • Serves as the senior systems administrator responsible for planning, coordinating, modifying, implementing, and troubleshooting to support customer needs.  Work pertains to the administration of all systems including ensuring the efficient integration between systems as well as compatibility with local area network (LAN) and wide area network (WAN) infrastructure.
  • Analyzes, evaluates, and recommends hardware/software changes to various computer systems.  Considers factors such as compatibility with standard systems, conversion or implementation costs, and impact on existing equipment. 
  • Develops guidelines, standard operating procedures (SOPs), bulletins and flyers concerning the operation/use of C4 systems, services, and activities.  Provides interpretations of higher authority regulations and guidance concerning IT system activities/services and coordinates with internal departments and external agencies concerning the resolution of problem areas encountered.  Advises the information management staff on issues pertaining to operating systems and hardware status. 
  • Plans and schedules the installation of new or modified hardware, operating systems, and software applications.  Directs testing of vendor-provided software.  Develops, documents, coordinates, updates and validates the state Continuity of Operation Plan (COOP) procedures for system disaster recovery. 
  • Implements operating system releases and maintains the operational status of systems. 
  • Performs security management in accordance with NGB regulations and state policies.  Develops and analyzes local policies regarding system access, network rights, and physical access to systems and equipment.
  • Develops policy for all systems storage requirements throughout the state.  Designs and modifies the storage structure and correlation between systems.  Modifies system parameters on multiple operating systems, integrating the use of Storage Area Networks (SAN), to achieve maximum system efficiency.  Analyzes system operations to identify bottlenecks and takes action to resolve problems and ensure optimal performance and consistency. 
  • Troubleshoots problems and implements changes on multiple computer platforms.  Diagnose system failures to isolate source of problems between equipment, system software, and application programs.  When problems are found, modifies code, devises fixes, documents problems and advises responsible vendor or other outside party. Interacts with peers and vendors to resolve hardware and software problems and reports unresolved problems to the appropriate party. 
  • Coordinates with specialists and managers at higher levels to obtain information for interfacing with systems at those levels and to facilitate the acquisition and exchange of information technology.  Serves as the organization authoritative expert at meetings and seminars designed to arrive at solutions for mutual systems administration problems.
  • Performs other duties as assigned.
  • Incumbent may be required to prepare for and support the mission through the accomplishment of duties pertaining to military training, military readiness, force protection and other mission related assignments including, but not limited to, training of traditional Guard members, CWDE/NBC training, exercise participation (ORE/ORl/UCI/MEI/OCl/I G, etc.), mobility exercise, FSTA/ATSO exercise participation, SABC training, LOAC training, weapons qualification training, participation in military formations, and medical mobility processing within the guidelines of NGB/ARNG/ANG/State/TAG rules, regulations and laws. These tasks have no impact on the classification of this position and should NOT be addressed in any technician’s performance standards.


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In order to meet the Minimum Qualifications for this IT Specialist (SYSADMIN) position at the GS-12 grade level, you must have at least 36 months of:

    • general experience, education or training that has provided a basic knowledge of basic knowledge of telecommunication functions and general management principles that enabled the applicant to understand the stages required to automate a work process.  Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. 
    • specialized experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.  Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls.  Experience that required adaptations of guidelines or precedents to meet the needs of the assignment.   Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion. 
     Knowledge, Skills and Abilities that will be evaluated for this position include:
  • Knowledge of a variety of operating systems (i.e., Windows NT, Windows 2000, Windows XP, Unix, etc.) on desktop and server assets in order to administer user accounts and perform backup operations.
  • Knowledge of project management techniques and tools sufficient to provide expert guidance on the implementation of emerging technologies to diverse dispersed locations throughout the state.
  • Ability to lead team members who are assigned to one or more locations in the state.
  • Knowledge of, and skill in applying the principles and methods for planning, updating, and integrating  information system components, including software, controlling future releases, and documenting information and physical characteristics of an information system or product.
  • Skill in troubleshooting problems in the data center and implementing changes on multifaceted and interdependent computer platforms.
  • Skill in programming sufficient to modify application code, devise software patches or workarounds, document problems and advise the responsible vendor or other outside party on support issues.
  • Skill in analyzing requests for new and modified applications with expert ability in system design, programming, hardware selection and adapting commercially available software.
  • Knowledge of and skill in applying storage management practices and assignment of resources and file management techniques.
  • Skill in using performance tuning tools and techniques to optimize systems functionality in order to meet installation systems requirements.
  • Knowledge of the techniques and practices to implement fault tolerance on a diverse number of complex systems and applications in order to optimize functionality and service to the customer base.
  • Knowledge of system diagnostic tools and structured techniques for the recovery of failed systems and data access.
  • Knowledge of analysis and design techniques to develop system software modifications, systems administration policy and procedures for use across the organization.
  • Knowledge of overall system architecture along with the systems being administered to integrate information systems components in order to install and maintain software and hardware configurations.
  • Knowledge of state-of-art system software technology and related computer equipment to perform studies and evaluate whether changes in the system would be advisable. 
  • Knowledge of a wide range of IT standards, principles, concepts, methods, policies, and authorized approaches.
  • Knowledge of agency applications, operating systems and components, protocols, and the hardware and software used throughout the state in order to conduct system administration functions.
  • Knowledge of agency security principles and methods.
  • Knowledge of VoIP telephone technologies as well as digital and analog (POTS) systems.

Educational Requirements and/or Substitution of Education for Experience:  At the GS-12 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.  

Major study-computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. 

Must participate in Direct Deposit

A criminal history check will be completed on all selectees before hire date.  

Permanent Change of Station (PCS) funds are not available for this position.

ENLISTMENT CASH BONUSES:   Acceptance of technician position may affect any bonus and/or educational assistance that may be payable.  

WORKING CONDITIONS:  The work is performed in a typical office setting.  Special safety precautions are not required.

PHYSICAL EFFORT: The work is sedentary.  No special physical demands are required to perform the work.

If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.


Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. 

Please follow all instructions carefully.  Errors or omissions may affect your eligibility.


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Explore the major benefits offered to most Federal employees at


Under 32 USC 709, Veterans Preference does NOT apply. 

For a complete list of Job Vacancy Announcements available at the Indiana National Guard, please visit our website at Joint Forces Headquarters, Human Resources.


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The complete Application Package must be submitted by 11:59 PM (EST) on Wednesday, February 20, 2013. 

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
Note: To return to a previously Saved or Incomplete application you may use the following link:
To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID: 837772.   Fax your documents to 1-478-757-3144.
If you cannot apply online:
1. Click the following link to view and print the assessment questionnaire
View Occupational Questionnaire, and
2. Print this 1203FX form to provide your response to the assessment questionnaire and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission. 

Please do not send/fax/courier/email any applications or supporting documentation to the Indiana National Guard Human Resource Office, you must apply on-line or fax your application to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resource can only process materials received through USA Jobs.


To apply for this position, you must provide a complete Application Package which includes:
1. Your Résumé (Your resume MUST detail your length of basic and specialized experience that pertains to the job you are applying for)
2. A complete
Assessment Questionnaire (Your assessment questionnaire MUST contain an email address)
3. Other supporting documents:

  • Transcripts (Required only if you are substituting education for experience)


Phone: (317)247-3460
Agency Information:
Indiana National Guard
Joint Forces Headquarters-Indiana
Human Resource Office
2002 South Holt Road
Indianapolis, IN


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. Based upon your score, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview.  You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).  

You will be notified via email during the following phases of this announcement:

  1. Immediately after your application has been submitted.
  2. After the announcement has closed.
  3. After qualifications review, which will inform you if you have been referred to the selection official or not.
  4. Once a selection has been made. 

If at any time you have questions concerning this Job Vacancy Announcement, please contact the Human Resources Specialist by email.  You email should contain the following information:  13-077-T-Army, IT SPECIALIST (SYSADMIN), and 837772.  The email can be sent to CHANNA.D.SWEET.MIL@MAIL.MIL.

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