This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department Of Homeland Security

Agency:Citizenship and Immigration Services

Job Announcement Number:CIS-PJN-838748-PUB

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$86,489.00 to $132,862.00 / Per Year


Thursday, February 07, 2013 to Tuesday, February 12, 2013




Full Time - Permanent




1 vacancy in the following location:
Dallas, TX United StatesView Map


United States Citizens


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at

Everyday our Public Affairs Specialist: Respond to requests for information concerning U.S. Citizenship and Immigration Services (USCIS) programs and policies from all media including the press, television, and radio at the local, national, and international levels.

This position of PUBLIC AFFAIRS SPECIALIST starts at a salary of $86,489.00(GS-13 step 1), with promotion potential to $132,862.00 (GS-14 step 10).  Apply for this exciting opportunity to become a member of the Office of Communications, Dallas, TX within DHS US Citizenship and Immigration Services.


  •  Status candidates may also apply at: CIS-838586-PUB
  • For definitions of terms found in this announcement, please click here

    Note: These position(s) may be filled with bilingual Spanish/English or non-bilingual applicants. Please make sure to indicate if you have this ability in your assessment, and in your resume.


    USCIS will not pay relocation expenses.
    This position is not in the bargaining unit.
    This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

    Note: USCIS may fill one or more positions using this vacancy.


    • You must be a U.S. Citizen or U.S. National to apply for this position
    • Successfully pass a Background Investigation including financial disclosure
    • You must pass a drug screening
    • Meet relevant experience and/or education requirements
    • You must submit resume and supporting documentation
    • Males born after 12/31/1959 must be registered with the Selective Service


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    As a Public Affairs Specialist, your duties will include:

    • Responding to requests for information concerning U.S. Citizenship and Immigration Services (USCIS) programs and policies from all media including the press, television, and radio at the local, national, and international levels.

    • Respond to concerns from Congressional offices, other federal agencies and the general public. The information provided concerns recent events and news items, as well as background information. Many requests are extremely sensitive and controversial and require you to consider security, freedom of information, and privacy requirements.

    • Participate in policy-making meetings and conferences, serving as an advisor on issues related to identifying information that will further the Agency's mission and goals Maintain working relationships with representatives of the media; federal, state, and local governments; and members of professional, business, civic, and other public interest organizations.

    • Responsible for informing the public of relevant USCIS policies and practices; enhancing the Agency image; monitoring public attitudes towards the Agency; preparing news articles; developing and disseminating information and educational materials; and providing guidance to field offices concerning procedures relating to specific requests from the media, specialized groups and community and government entities.


    The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.


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    GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, equivalent to at least the GS-12 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

    • Writing a variety of articles, news releases and speeches to specialized audiences about complex programs, activities and functions.

    • Planning, coordinating and advising on information dissemination campaigns relating to agency/organization programs;

    • Establishing and maintaining effective working relationships with national representatives of the media and public interest organizations;

    • Evaluating the impact and effectiveness of communications plans and advising management on improvements.


    GS-14: You qualify at the GS-14 level if you possess one (1) year of specialized experience, equivalent to at least the GS-13 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. In addition to the requirements of the lower grade level, you must also have experience performing the following duties:

    • Conveying information about complex programs to a public that has a diverse understanding of the organization's activities.

    • Designing and executing regional plans for the dissemination of written and oral information.

    • Preparing and issuing briefings and speeches for high level officials on complex and often controversial subjects.

    Education Substitution: There is no education substitution at these grade levels.

    Probationary Period: You may be required to serve a probationary period of 1 year.

    The qualifications for this position must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Tuesday, February 12, 2013).


    We will review your résumé and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will place you in one of three categories based on your responses to the on-line questionnaire regarding experience, education and training.

    • Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
    • Well-Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
    • Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

    The competencies or knowledge, skills, and abilities needed to perform this job are:

    • Written Communication
    • Oral Communication
    • Interpersonal Skills
    • Working Relationships & Outreach


    NOTE: Your resume and supporting documentation will be verified. If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment


    If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.  To preview the job questionnaire, click here View Assessment Questions


    Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM’s Career Transition Resources website.  To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well-Qualified category for this position, as described above.  In addition, you must submit the supporting documents listed under the required documents section of this announcement.


    Veterans:  Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify.  Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher.  This position is not considered scientific/professional.  For information on veterans’ preference, please click here. 


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    DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to and select “benefits.”


    Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.  To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.  This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.


    Special Hiring Authorities: Veterans, Peace Corps/VISTA volunteers, and individuals with disabilities  possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.  If you are a member of one of these groups, you may not have to compete with the public for federal jobs.  To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement. 


    USCIS uses E-Verify to confirm the employment eligibility of all newly hired employees.  To learn more about E-Verify, including your rights and responsibilities, please visit



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    Your application must be received by 11:59PM EST on Tuesday, February 12, 2013.  To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents.  See Required Documents section for more detail. 

    We strongly encourage you to apply online.  If you can not apply online, you must contact the Human Resource office listed below at least one day prior to the closing date for instructions.  Applications will not be accepted by mail.

    To Fax a Resume or Supporting Documents:

    If you previously uploaded documents to this vacancy, please do not FAX the same documents. If you need to fax a part of your documentation:

    • Use the official FAX coversheet found here.
    • Make sure that you include the 8-character vacancy identification number: "MB838748”
    • Provide your SSN, name, and address in the blocks provided or we will not be able to associate your document(s) with the rest of your application.
    • Print your SSN and Name neatly using the exact name as the one used when you filled out the assessment questionnaire.
    • The fax number is 1-478-757-3144.


    • Your resumé 

    • Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty).  Those applying for 10-point preference must fill out the SF-15 (click here for the form) and provide the required documentation listed on the back of the form.  Click here for more veterans’ information.
    • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  Submit:

      ·         a copy of your agency notice,

      ·         a copy of your most recent performance rating, and

      ·         a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.



    Phone: (802)660-1146
    Agency Information:
    US Citizenship and Immigration Services
    70 Kimball Avenue
    South Burlington, VT


    Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.  We will notify you by email after each of these steps has been completed.  Your status will also be updated on USAJOBS throughout the process.  To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.”  We expect to make a final job offer within 90 days after the deadline for applications.  If you are selected, we will conduct a suitability/security background investigation.

    For more information on applying for Federal employment, please click here. 

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