This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Visitor Use Assistant (Fee Collection) GS-0303-05

Department:Department Of The Interior

Agency:National Park Service

Job Announcement Number:SROC-GRCA-13-836917

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$15.00 to $15.00 / Per Hour

OPEN PERIOD:

Monday, February 11, 2013 to Friday, February 22, 2013

SERIES & GRADE:

GS-0303-05

POSITION INFORMATION:

Full Time - Temporary NTE 1039 Hours

DUTY LOCATIONS:

1 vacancy in the following location:
Williams, AZ United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Experience your America by building a fulfilling career by joining the National Park Service. The National Park Service preserves unimpaired, the natural and cultural resources and values of the national park system for the enjoyment, education, and inspiration of this and future generations.

As a uniformed employee of the National Park Service, you serve as a front-line representative of the agency and frequently you are the first and only contact the visiting public has with an NPS employee.  You work at an entrance station, visitor center, campground or other visitor contact station, collecting fees and providing answers to visitor questions about recreational opportunities, interpretive services, and concession facilities and services.  You distribute maps and brochures, provide directions through the park and inform visitors of potential safety hazards.  As you're responsible for collecting fees and following accountability guidelines for handling government funds, you must pass a required background investigation.  You operate an electronic cash register, perform open and closing shift functions to verify money collected and stock sold.  Other duties may include a variety of visitor services such as traffic control, radio dispatching or back-country patrols.

 

The Seasonal Recruitment Operations Center is currently accepting applications to fill up to 1 temporary position at Grand Canyon National Park.  Appointment made under this announcement are limited to 1039 hours (six months) in a service year and may be terminated at any time.  Appointment under this announcement are eligible for extension if workload and funding allow.  Individual selected under this vacancy announcement are eligible for rehire in subsequent service years.  Anticipated Entry on Duty: May, 2013


The Williams Visitor Center is located in the city of Williams, in Northwest Arizona; approximately 60 miles south of Grand Canyon National Park and 32 miles west of Flagstaff, at an elevation of 6,700 ft. Temperatures range from approximately 85 degrees in the summer to 17 degrees in the winter. Complete shopping, educational, medical and professional services are available in Williams and Flagstaff. Recreational opportunities include hiking, river rafting, fishing, cross-country and down hill skiing, and golfing in nearby communities. government housing is not available and rental properties are extremely limited.

 

This announcement is being advertised under delegated examining procedures and is open to all U.S. citizens. 

 

This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. 

 

APPLICANTS WHO DO NOT SUBMIT THE REQUIRED DOCUMENTATION WILL NOT RECEIVE FULL CONSIDERATION.

KEY REQUIREMENTS

  • U.S. Citizenship required.
  • Background Investigation and Favorable Credit Report.
  • Selective Service Registration if applicable.
  • Must possess or be able to obtain state issued driver's license.
  • Wearing a National Park Service uniform is required.
  • Must be able to handle, collect, and account for money.

DUTIES:

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As a uniformed employee of the National Park Service (NPS), you serve as a front-line representative of the agency; provide answers to visitor questions concerning the specific park area; explain the area's recreational opportunities, including NPS Interpretive services, concession-operated facilities and services, and campground availability, distribute maps, brochures, and other printed material; provide directions and routes of travel through the park are vicinity, and inform visitors of potential safety hazards. You also represent the Forest Service, the City of Williams, and the Public lands Interpetive Association. You will provide public orientation and explanations of current park events, resource management projects, management policies and legislative updates on issues affecting the natural, historical, and/or cultural preservation of the area. You will be responsible for collecting appropriate fees at a visitor center or other visitor contact stations following established accountability for handling government funds.

 

PHYSICAL DEMANDS:  Standing for long periods of time, walking, bending, lifting of moderately heavy items and sedentary work is required.  Mental stress and physical fatigue occur due to high volume of personal contacts and the responsibility of dealing with large amounts of money.

 

WORK ENVIRONMENT:  Work is often performed in small, outdoor structures with open windows which results in exposure to extremes of temperature, rain, snow, wind, and direct sunlight.  Park areas may be geographically located in areas of high elevation, rugged terrain or dense populations.  High levels of vehicle noise and emissions may exist during heavy visitation periods.  Duties may be performed alone in isolated locations.


QUALIFICATIONS REQUIRED:

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To qualify for this position, you must demonstrate that you possess either the specialized experience or the education as described below.  Equivalent combinations of experience and education may also be used to qualify. 

Selective Placement Factor (Mandatory Screen Out):  Handling Money


Applicants must be able to handle, collect, and account for money. 

In order to qualify for this position at the GS-05 level, you must possess one of the following:


A. One year of specialized experience equivalent to the GS-04 level in the federal service. Specialized experience demonstrates the knowledge, skills, and abilities to perform successfully the duties of a Visitor Use Assistant.  Specialized experience includes providing information or assistance to the public in a business or recreation setting; instructing groups of people or individuals; and compiling and analyzing information to report.  Experience also included handling, tracking, or depositing monies; using software programs to maintain fee and stock data; resolving issues that arise in the remittance process and assisting staff with fee issues; and using tools or equipment (e.g., cash registers, calculators, etc.) to make sales transactions. -OR- B. Four years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university. -OR- C. Equivalent combination of experience and education


Credit will be given for all appropriate qualifying experience.  In order to receive credit for experience your resume must clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the number of hours worked per week. 


Qualifying experience may be obtained in the private or public sectors.  The OPM Qualification Standards Handbook is available for review at: http://www.opm.gov/qualifications.


ARE YOU USING EDUCATION TO QUALIFY?  You MUST provide transcripts or other documentation to support your educational claims.  Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) a list with all your courses, grades, semester, year, and credit for the course.  All materials must be submitted by the closing date of this announcement

 

Undergraduate and Graduate Education: Major study -- natural resource management, natural sciences, earth sciences, history, archeology, anthropology, park and recreation management, law enforcement/police science, social sciences, museum sciences, business administration, public administration, behavioral sciences, sociology, or other closely related subjects pertinent to the management and protection of natural and cultural resources. Course work in fields other than those specified may be accepted if it clearly provides applicants with the background of knowledge and skills necessary for successful job performance in the position to be filled.

 

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Applicants can verify accreditation at the following website:http://www.ed.gov/admins/finaid/accred/index.html  All education claimed by applicants will be verified by the appointing agency accordingly.

 

Foreign Education:  Education completed outside the United States must have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service or education that is recognized by the Secretary of Education from an accredited bodyhttp://ope.ed.gov/accreditation/

All qualifications must be met by the closing date of this announcement, Friday, February 22, 2013

Applicants must possess a valid state driver's license. This position requires that you operate a government (or private) motor vehicle as part of your official duties. As a condition of employment, you will be required to submit a completed GSA Form 3607, Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that discloses all valid driver's licenses, whether current or past, possessed by you.  Your employment,after your tentative selection, will be contingent upon receipt of these documents in a timely manner and that those documents establish, to the satisfaction of the selecting official, that you possess a valid driver's license.

  • Must wear the National Park Service uniform and comply with National Park Service uniform standards.
  • May be assigned to work nights, early mornings, rotating shifts,holidays, and weekends.
  • Occasional travel may be required.
  • Overtime may be   required.
  • All federal employees are required to have federal payments(salary) made by direct deposit.
  • Males born after 12-31-1959 must be registered or exempt from Selective Service (visit www.sss.gov)
  • Background investigation and favorable credit report are conditions of employment. 
If you are selected for Federal employment, you will be required to fill out a Declaration of Federal Employment, OF-306, prior to being appointed to determine your suitability for Federal employment and to authorize a background investigation.  Failing to answer all questions truthfully and completely or providing false statements on your application may be grounds for not hiring you, or for firing you after you begin work.  Also, you may be punished by fine or imprisonment (U.S.Code, Title 18, section 1001).

HOW YOU WILL BE EVALUATED:

Once you complete and submit your application package, a review of your resume and supporting documentation will be made to ensure you meet the basic qualification requirements.  In addition, we will evaluate your responses to the online assessment questionnaire to measure the degree to which your background matches the requirements for the position.  To preview the Assessment Questionnaire, click on the following link View Occupational Questionnaire


The assessment questionnaire is designed to measure your ability in the following competencies needed to successfully perform the job:

  • Interpersonal Skills
  • Speaking
  • Technology Application
  • Flexibility
  • Conscientiousness

 Basis for Rating:  Your application will be evaluated and rated using Category Rating Procedures. Candidates will be ranked into 3 categories:

  • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position. 
  • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job.
  • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all of the requirements of the job.

Veterans Preference:  If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the additional proof required by that form. For more information on veterans' preference see http://www.usajobs.gov/Veterans

 

Veterans Preference applies to category rating after candidates are assessed. Preference eligibles who meet the qualification requirements are assessed and placed in the appropriate quality categories. Preference eligibles receive veterans' preference by being listed ahead of non-preference eligibles within the same quality category in which they are placed. No preference points, i.e., 5 or 10 points, are added to the preference eligibles' rating. An agency may not select a non-preference eligible if there is a preference eligible in the same category unless the agency receives approval to pass over the preference eligible in accordance with 5 U.S.C. § 3318.

 

Preference eligibles who meet the qualification requirements for the position and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). As noted above, an agency may not select a non-preference eligible over a preference eligible in the same category unless the agency receives approval to pass over the preference eligible in accordance with 5 U.S.C. § 3318.

 

Your resume and supporting documentation will be verified.  If you rated yourself higher than  what is supported by your application material, your score will be adjusted and/or you may be excluded from consideration for this job. Please follow all instructions carefully.  Errors or omissions may affect your rating or consideration for employment.


BENEFITS:

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Temporary employees are eligible for sick leave and annual leave, for additional information please click here:  benefits 



OTHER INFORMATION:

Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection.  Well qualified means that the applicant meets the following:  OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all KSAs.

 

Federal employees seeking CTAP/ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.605(2) for CTAP and 5 CFR 330.704 for ICTAP.  This includes a copy of the agency notice, a copy of their most recent Performance Rating, and a copy of their most recent SF-50 noting current position, grade level, and duty location.  Please annotate your application to reflect that you are applying as a CTAP/ICTAP eligible.

 

For more information on seasonal employment with the National Park Service, visit our websites at:

http://www.nps.gov/personnel/seasonal.htm

  • Travel, transportation, and relocation expenses will not be paid by the National Park Service.
  • Do not submit photographs with your application package.

 



HOW TO APPLY:

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To receive consideration for this position, you must provide a complete application package, which includes ALL of the following:

 

1.  Your resume.
2.  A complete Assessment Questionnaire.
3.  Additional Required Documents (see Required Documents below)

 

The complete application package must be submitted by 11:59 PM (EST) on Friday, February 22, 2013.  WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

 

To begin the application process on-line, click the Apply Online Button at the bottom of this screen to create an account or log in to your existing USAJobs account. Follow the prompts to complete the Assessment Questionnaire. Please be sure to click the Submit My Answers button at the end of the process.

Note: To return to a previously saved or incomplete application you may use the following link: http://applicationmanager.gov/.

 

To fax supporting documents you are unable to upload, complete this cover page, http://staffing.opm.gov/pdf/usacover.pdf using the following VACANCY ID: JY 836917. Fax your documents to 1-478-757-3144.

 

If you can not apply online:

 

1.  Click the following link to view and print the Assessment Questionnaire View Occupational Questionnaire  
2.  Print the 1203FX form
http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf
to provide your response to the Assessment Questionnaire. 
3.  Fax the completed 1203FX form along with your resume and any required supporting documentation to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.



REQUIRED DOCUMENTS:

  • Resume showing detailed relevant experience, to include month, year and hours worked per week. 
  • Response to Assessment Questionnaire.
  • Copy of college transcripts or college course list, if qualifying based on education.
  • Legible copy of DD-214 showing character of discharge, SF-15 and VA Letter, if applicable.
  • Selective Placement Factor(s) Certifications, such as copy of LE Commission, EMT certification, First Responder certification, etc.,if applicable.
  • CTAP/ICTAP documentation, if applicable.

AGENCY CONTACT INFO:

SROC Hiring
Phone: (877)554-4550
Email: SROCHIRING@NPS.GOV
Agency Information:
Seasonal Recruitment Operations Center
Please do not mail hard copy documents
Harpers Ferry , WV
25425
USA

WHAT TO EXPECT NEXT:

Once your complete application is received, we will conduct a quality review of your qualifications based on your responses provided in the Assessment Questionnaire and your supporting documentation submitted.  Based on the applicants score and this quality review, applicants will be placed in the appropriate category.  The Best Qualified candidates will be referred to the selecting official for further consideration and possible interview.  You will be notified when a referral has been made and what the final outcome is.  We expect to make a selection within 60 working days of the closing date of this announcement.  Applicants should monitor their USAJOBS and/or Application Manager account for the most up-to-date information.


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Job Announcement Number:

SROC-GRCA-13-836917

Control Number:

337242800