This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department Of Homeland Security

Agency:Immigration and Customs Enforcement

Job Announcement Number:LAG-FNY-838277-VTE-084-PJN

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$35,309.00 to $62,966.00 / Per Year


Thursday, February 07, 2013 to Thursday, February 14, 2013




Full Time - Permanent




Few vacancies in the following location:
New York, NY United StatesView Map


United States Citizens


Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace, and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

This is a key position within Immigration and Customs Enforcement (ICE). ICE utilizes the government's second largest cadre of law enforcement officers to ensure our nation's economic, transportation, and infrastructure security. ICE enforces immigration and customs laws and protects federal facilities. Our talented and courageous workforce identifies criminal activities and eliminates vulnerabilities that pose a threat to our nation's borders.

ICE is the primary investigative arm of the Department of Homeland Security (DHS). With more than 19,000 employees in 400 offices around the world, ICE is a key component of the DHS layered defense approach to protecting our nation. For additional information about ICE and career opportunities go to

Who May Apply:

  • All U.S. Citizens

  • For definitions of terms found in this announcement, please click here.

Organizational Location: This position is located in the U.S. Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), New York Field Office Directorate; Duty Location: New York, NY.

Relocation Expenses: Relocation expenses will not be paid.


Note: One or more positions may be filled using this vacancy announcement.


  • U.S. Citizenship
  • Ability to pass background investigation and drug screen for fed employment
  • Relevant Experience (see Qualifications and Evaluations Tab)
  • Complete Application Package (see How to Apply Tab)
  • Males born after 12/31/59 must certify registration with Selective Service


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As an Enforcement and Removal Assistant (OA) you will:

  • Research detainee history using multiple sources to establish identity/citizenship and manage detained and non-detained dockets;
  • Provide administrative support to managers, supervisors, or staff members by assisting in the day to day management of the office’s activities;
  • Summarize and tabulate detainee information from various reports, utilizing a variety of databases and automated systems;
  • Generate and verify detainer reports, encounters, charging documents, studies, data quality and create and revise spreadsheets, charts, graphs, and presentations; and
  • Exercise quality control over bond paperwork.


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GS-05: You must meet one of the following to qualify at the GS-05 level:

A - Experience: One (1) year of specialized experience equivalent to the GS-04 level performing duties such as: performing a variety of recordkeeping, reporting, and informational duties; compiling, maintaining, and updating automated records; and responding to requests for procedural information.

B - Substitution of Education for Experience: You may substitute successful completion of a Bachelor's degree or a full 4-year course of study in any field leading to a Bachelor's degree for the experience required at the GS-05 grade level. This education must have been obtained in an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours.

C - Combining Education and Experience: Appropriate combinations of successfully completed post-high school education and experience also may be used to meet the total qualification requirements for the GS-05 grade level.

GS-06: You must meet the following to qualify at the GS-06 level:

A - Experience: One (1) year of specialized experience equivalent to the GS-05 level performing duties such as: routine functions (e.g., booking and record searches) associated with processing those arrested or detained by law enforcement officials; examining legal documents for completeness and accuracy and then routing them appropriately; and providing routine information on specific and clearly defined questions and issues regarding law enforcement policies, practices, and procedures.

GS-07: You must meet the following to qualify at the GS-07 level:

A - Experience: One (1) year of specialized experience equivalent to the GS-06 level performing duties such as: examining legal documents for conformance with procedures and requirements and determining appropriate action; preparing warrants and travel documents or other arrangements; using office software to prepare reports, maintain records, and track the status of cases; and determining the charges/charging parties associated with deportation/removal activities.

GS-08: You must meet the following to qualify at the GS-08 level:

A - Experience: One (1) year of specialized experience equivalent to the GS-07 level performing duties such as: examining detention and deportation documents for conformance with procedures and requirements, and determining appropriate action; managing detained and non-detained dockets and researching detainee history using multiple sources to establish identity and citizenship; collecting, analyzing, and evaluating data from law enforcement databases; maintaining documentation for travel or acquisitions, consistent with recordkeeping requirements; coordinating escorts and transportation associated with deportation/removal activities; and exercising quality control over bond paperwork.

Typing Proficiency: In addition to the above minimum qualification requirements, applicants must be able to type at least 40 words per minute based on a 5 minute sample, with three or fewer errors. You may self-certify your proficiency in the Occupational Questionnaire.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.


Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.

Probationary Period: This is a full-time permanent position (career/career-conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.


We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an Assessment Questionnaire. The questions are related to the following fundamental competencies (or Knowledge, Skills, and Abilities) needed to perform the duties of this job: Customer Service, Decision Making, Flexibility, Interpersonal Skills, Oral/Written Communication, Organizational Awareness, Planning and Evaluating, Problem Solving, Self-Direction, Teamwork, and Technical Competence.

Based on your responses, you will be placed in one of the following categories:

  1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  2. Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
  3. Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

Applicants in the best qualified category will be referred to the hiring manager and may be called for an interview.

CTAP/ICTAP Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. Information about CTAP or ICTAP eligibility is on the OPM's Career Transition Resources website at To be considered well qualified under CTAP/ICTAP, you must be placed in the well qualified category for this position as described above.

Veterans: Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they are qualified. Veterans who have a compensable service-connected disability of at least 10% are placed in the best qualified category above non-preference eligibles, except when the position being filled is scientific or professional at the GS-09 grade level or higher. This position is not considered scientific/professional. For more information regarding veterans' preference, please see:


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DHS offers competitive salaries and an attractive benefits package: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to and select "benefits".


Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.


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To apply for this position, you need only submit a complete initial Application which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Required documents to support your minimum qualifications and eligibility (see Required Documents section below)

The complete initial Application must be submitted by 11:59 PM (EST) on Thursday, February 14, 2013.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 838277. Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire;

2. Print this 1203FX form to provide your response to the occupational questionnaire; and

3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


  • Resume showing relevant experience (education, training, and/or work experience; work experience should include job title, duties, employer's name, daytime telephone number and address, starting and ending dates, hours worked per week, and indicate if we may contact your current supervisor.
  • Veterans Documentation (DD-214 or equivalent, SF-15, VA Letter, Statement of Service, as appropriate).
  • Proof of eligibility if applying for consideration under a priority selection program (e.g. ICTAP) or a special appointing authority.
  • List of college courses with credit hours, major(s), grade point average or class ranking, and name and address of institution. Prior to appointment, an official college transcript will be required. Education must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education.
  • Any other documentation required for qualifications/eligibility (Interchange Agreement eligibility docs, etc.).

    Applications and supporting documentation will not be accepted my mail or email.  If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to Thursday, February 14, 2013 for further instructions.

    You must submit all required information by Thursday, February 14, 2013.  If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.  Also, if you do not provide an email address, you may not be notified of the outcome of your application.


    HR Assistant
    Phone: (949)360-3058
    Agency Information:
    ICE Laguna Service Center
    24000 Avila Road 5th Floor
    Laguna Niguel, CA


    Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email the outcome after each of these steps has been completed. Your status will also be updated on your USAJobs and Application Manager accounts throughout the process. We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

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