This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Support Services Supervisor (DEU-RM)

Department:Department Of The Interior

Agency:Bureau of Reclamation

Job Announcement Number:BR-LC-DE-13-06

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$81,823.00 to $106,369.00 / Per Year

OPEN PERIOD:

Friday, February 01, 2013 to Monday, February 11, 2013

SERIES & GRADE:

GS-0342-13

POSITION INFORMATION:

Full-Time - Permanent

PROMOTION POTENTIAL:

13

DUTY LOCATIONS:

1 vacancy in the following location:
Boulder City, NV, USView Map

WHO MAY APPLY:

All United States Citizens and Nationals. 

JOB SUMMARY:

Reclamation is a contemporary water management agency. Reclamation is best known for Hoover Dam on the Colorado River, Grand Coulee Dam on the Columbia River and Folsom Dam on the American River. Today we are the largest wholesaler of water in the country and the second largest producer of hydroelectric power in the western United States. Visit: http://www.usbr.gov.

View our DVD titled "Traditions, Talent, and Teamwork" at: http://www.usbr.gov/pmts/hr/video/.

Position is being advertised concurrently under BR-LC-13-11 for status applicants.  If you are interested in applying under both announcement numbers, you must submit application packages for each.

Reclamation is seeking a career professional looking for an opportunity to capitalize on his/her expertise as a Support Services Supervisor.  You can make a difference in the West by assisting in meeting increasing water demands while protecting the environment. 

Would you enjoy ensuring the safe and efficient operation of Government facilities?  Responsibilities include providing first line supervision and management of the Information Management Group which provides support and assistance in the areas of records management, copying and printing, audiovisual services and mail services.

LOCATION:  Lower Colorado Region, Management Services Office, Information Management Group, Boulder City, NV. 

For living conditions go to: http://www.bcnv.org

Relocation expenses are authorized with the exception of the Guaranteed Home Sale Provision.  First-post-of-Duty relocation expenses are authorized for new appointments or reinstatement eligibles.

KEY REQUIREMENTS

  • U.S. Citizenship or National.
  • Suitable for Federal employment, determined by a background investigation.
  • Position requires filing a Financial Disclosure Report.
  • Your resume must reflect specialized experience (See Qualifications).
  • You must apply online to be considered for this position.

DUTIES:

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  • Manages, supervises, and directs the activities of five separate teams:  The Audiovisual team in providing photography and videographer support; the Illustrations team in designing fine art and graphic illustrations; the Copy Center team in providing duplicating, printing, and bindery services; the Records Management/Freedom of Information Act Coordination team in administering policies and procedures governing records and information management activities; and the Mail team in providing a variety of postal and mailroom services. 
  • Provides direction, structure, and resources to teams to establish, implement, and manage the group's continuous quality work activities, customer service and improvement processes. 
  • Establishes quality improvement vision, mission and goals; and communicates strategic quality improvement programs.
  • Empowers team members to take ownership of the team’s mission and holds the team responsible for implementing the recommendations and decisions they make.
  • Monitors progress, provides coaching and encouragement, and identifies and removes barriers that impede progress.


QUALIFICATIONS REQUIRED:

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GS-13:  In order to qualify for the GS-13 grade level, your resume must reflect one year of specialized experience at the next lower level in Federal service.

Specialized Experience:  Defined as experience directing a variety of support services such as mail processing, audiovisual services, records management, etc.  Experience should also demonstrate the ability to provide supervision, leadership, guidance, and direction to employees performing administrative and support activities. 

Supervisory Competencies:  Applicants should possess proficiency in the following competencies for successful performance of Federal supervisory work:  accountability, customer service, decisiveness, flexibility, integrity/honesty, interpersonal skills, oral communication, problem solving, resilience, service motivation, and written communication.  Additional information on supervisory competencies: http://www.opm.gov/qualifications/standards/Specialty-Stds/GS-SUPV.asp


You must meet all qualification requirements, including time in grade restrictions and any selective factors, by the closing date of this announcement.

HOW YOU WILL BE EVALUATED:

Category rating and selection procedures will be used for evaluating this position.  If you meet the basic qualification requirements, your on-line responses to the vacancy assessment questionnaire will be used to determine the quality and extent of your experience, education, training, etc., for placement in one of the following categories:  1)  Best Qualified, 2) Well Qualified and 3) Qualified.  Qualified candidates will be assigned a numerical score on a scale of 70-100 and Veterans with preference will be placed at the top of their respective category.  The assessment questionnaire will take you approximately 30 minutes to complete. 

Applicants will be further evaluated on the following “Knowledge, Skills and Abilities (KSAs)” through your resume and responses to the online questions.

KSA 1.  Knowledge of general management principles, methods, practices, techniques, and organizational requirements in order to plan, organize, direct, and control the work.

KSA 2.  Working knowledge of  basic budgeting and financial management principles and techniques  sufficient to develop long range planning, determine resource requirements to accomplish the work, and measure work accomplishment against expenditures.

KSA 3.  Skill in oral and written communication principles, practices and techniques to effectively direct the work of the office.

KSA 4.  Ability to effectively manage and supervise a group that provides a variety of support services to an organization.

Your answers to questions will be verified against information provided in your online resume. Be sure that your resume clearly supports the responses to all the questions by addressing experience, education and/or training relevant to this position.  Applicants must make a fair and accurate assessment of their qualifications.  If a determination is made that you have rated yourself higher than is apparent in your description of experience, competencies, skills, and/or education/training OR that your resume/application is incomplete, you may be rated ineligible or your score may be lowered.


To preview questions please click here.


BENEFITS:

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Working for the Bureau of Reclamation offers a comprehensive benefits package that includes paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  To explore the major benefits offered to most Federal employees, visit:  https://help.usajobs.gov/index.php/Pay_and_Benefits



OTHER INFORMATION:

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For more information visit:  http://www.sss.gov.

Equal Employment Opportunity: The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

Probationary Period:  Placement in this position requires you to complete a one-year probationary period.

Supervisory Probationary Period:  An employee initially appointed to a supervisory position must serve a one-year supervisory probationary period.

Financial Disclosure:  If selected for this position, you will be required to file a Confidential Financial Disclosure Report, OGE-450, within 30 days of entrance on duty.

Background Investigation: If selected, you will be subject to a background investigation as a condition of placement/retention in this position.  A background investigation will be required for all new hires AND current employees who are not currently covered by a satisfactorily adjudicated Federal background investigation commensurate with the sensitivity designation of this position.

Optional Form 306 (OF-306): Before final selection, you will be required to sign and certify the accuracy of the information in your application. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be subject to fine, imprisonment, or other disciplinary action.

Telework: Reclamation has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisory approval.



HOW TO APPLY:

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Applications (resume and assessment questionnaire) for this vacancy MUST be received online BEFORE midnight Eastern Time (Washington D.C. time) on the closing date of this announcement. When you're ready to apply, click the blue APPLY ONLINE button at the side of any page.

This vacancy is being announced through Bureau of Reclamation's Hiring System--HireMe. For more information about the HireMe system and the registration process, visit: http://www.usbr.gov/pmts/hr/hireme.html 

As part of the online application process, applicants may be required to submit supporting documents. Failure to submit the requested supporting documents may result in your not being considered for this position. Options for submitting supporting documentation include Auto Requested Fax or uploading from your USAJOBS profile - instructions provided during the online application process.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us at the phone number shown at the bottom of this page. The decision on granting reasonable accommodation will be on a case-by-case basis.



REQUIRED DOCUMENTS:

To be considered for this position, applicants are required to submit a resume that includes dates of employment, specifically years, months, and hours worked per week for each period of experience; an on-line assessment questionnaire; and the following supporting documents, as appropriate: 

Veterans Preference: If you are entitled to veterans’ preference, you must provide a copy of your Certificate of Release or Discharge from Active Duty, DD Form 214 (DD-214), member 4 copy, and you should indicate the type of veterans’ preference you are claiming on your resume.  Your veterans’ preference entitlement will be verified by the employing agency. 

     - For 5-point veterans' preference, submit a copy of your DD-214 (Member 4 Copy), or an official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions.

     - For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, DD-214, and the required documentation requested by this form.

For information on veteran's eligibility visit:  http://www.opm.gov/veterans/html/vetguide.asp 

CTAP/ICTAP:  Applicants claiming CTAP-ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility and most current SF 50 noting position, grade level, and duty location with their application.  To be considered under CTAP/ICTAP, applicants must be well-qualified, i.e. meet the minimum qualification requirements, including selective factors, education and experience requirements and score at least 90 on the assessment questionnaire as established. 

The following link provides general resume formatting instructions:  http://www.usbr.gov/lc/region/g5000/ResumeFormat.pdf

AGENCY CONTACT INFO:

Megan Castaneda
Phone: 702-293-8390
Fax: 000-000-0000
Email: mcastaneda@usbr.gov
Agency Information:
BUREAU OF RECLAMATION
P.O. Box 61470
Attn: LC-5420
Boulder City, NV
89006-1470
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

After all application packages have been received, resumes will be reviewed to ensure applicants meet the basic qualification requirements.  Each applicant who meets the basic qualifications will be further evaluated on the information provided in the Assessment Questionnaire.  Best-qualified applicants will be referred to the selecting official.  After making a tentative job offer, a suitability and/or security background investigation will be conducted.  A final job offer is typically made within 40 days after the deadline for applications.  Applicants should monitor their status for positions with the Bureau of Reclamation, by regularly checking their public status notifications in their USAJOBS profile.


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Job Announcement Number:

BR-LC-DE-13-06

Control Number:

336989000