REQUIRES: One (1) year of general clerical experience that demonstrates the knowledge, skills and abilities to perform the duties of the position. Examples of experience include: Scanning documents; maintaining a filing system; tracking and locating files; establishing priorities and meeting timelines; learning and applying administrative policies and procedures; using computer software programs (*your experience must be detailed in your resume).
SUBSTITUTION OF EDUCATION: An associate's degree or two (2) years of successfully completed education above the high school level in any field for which high school
graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.(*transcripts are required).
COMBINATION: equivalent combination of successfully completed post-high school education and experience that may be used to meet total experience requirements. To qualify by a combination, the total qualifying experience will be calculated as a percentage of the experience required for the grade level; and the education will be calculated as a percentage of the education required for the grade level. These two percentages will be added, and the total percentages must equal at least 100 percent. For the GS-04, only education in excess of 30 semester hours (1 year) may be used to qualify. (*Your experience must be documented and transcripts are required).
You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:
- Ability to follow organizational guidelines and procedures.
- Knowledge of computerized/electronic medical record systems.
- Knowledge of record maintenance.
- Ability to communicate effectively.
PHYSICAL REQUIREMENTS: The work with computers is mainly sedentary in an office environment. However, paper records retrieval, filing, and management involve long hours of standing, with extensive bending, reaching, lifting stooping, pulling and other physical exertion or strain. Some work will be performed in a warehouse setting and requires packing boxes, whose weight will typically exceed 20 pounds, and otherwise preparing records for shipment. Work is performed in a well lit, temperature controlled and ventilated office setting, utilizing computer and other automated equipment. However, work will also be with paper records, and may occasion exposure to possible accumulations of dust and particulate matter in the air, carpet and office.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability. If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.
Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.
HOW YOU WILL BE EVALUATED:
Applicants will be ranked based on four quality groups, as follows:
- Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
- Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
- Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
- Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.