This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Associate Director for Management and Public Programs

Agency:Smithsonian Institution

Job Announcement Number:EX-13-12

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$150,000.00 to $165,300.00 / Per Year


Friday, February 01, 2013 to Friday, February 22, 2013






1 vacancy in the following location:
Washington, DC, USView Map


All persons with the right to work in the United States. 

This is NOT a Federal Civil Service position. Smithsonian Trust positions are paid with revenues generated by our business enterprises and other non government funding sources.   A Federal employee who accepts a Trust position must resign from Federal service. Federal retirement payments are not affected by Trust employment.


This position offers the opportunity to work with a unique research and educational organization with an impressive  and diverse group of people who are passionate about their work.

The position is responsible for providing and overseeing the National Air and Space Museum’s strategic, tactical, and operational planning; succession planning; financial and human resources management; education and public programming; special events programming; exhibits design and technologies, exhibits production, and project management; information technology, visitor services and volunteer management; and security, safety, and disaster planning.  Additionally, the position manages the relationships with the Office of Facilities, Engineering and Operations; the Office of Protection Services; and Smithsonian Enterprises. 



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    1.  Executive Leadership and Direction -- Works with the Director to manage and direct the operations of the museum on a daily basis working with the Senior Leadership team and managing these operations with the Director’s approval and in concert with the Director’s approved policies.  The incumbent works with the Senior Leadership team to (1) negotiate and resolve issues and problems arising in connection with operating programs, policies, objectives, and workload; (2) formulate solutions that may require revising museum policies, objectives, and goals; and (3) make final recommendations to the Director.  Responsibilities include ensuring that all approved policies are implemented and carried out in a timely manner.

    2.  Senior Advisor -- Serves as a principal advisor to the Director, particularly as related to new initiatives and partnerships, and in that capacity reviews and keeps abreast of all major issues and communications within the Museum and in the Institution.  Represents the Director in managing assigned departments and offices within guidelines established by the Director.  Represents the Director at meetings that involve senior Smithsonian officials including the Secretary and Under Secretaries; museum, research institute, and office directors; or senior members of organizations outside the Smithsonian. The Associate Director also advises the Director on the museum’s relationships with outside constituencies including the NASM National Board, the NASM Advisory Board, and NASA, FAA, and other government agencies.  The Associate Director operates within established parameters in fully representing the Director and the Museum.    

    3.  Finance and Human Resources Management – Directs a comprehensive program of financial and human resources management for NASM.  The Museum’s budget includes federal appropriations, earned income, endowment income, grants (internal and external), and donations from individuals, companies, and corporations.  The financial management program includes the management of more than 250 accounts and the annual museum operating budget is drawn from multiple sources of funding.  The incumbent is required to prepare multiple funding scenarios and quarterly reports to the Director.  The management of resources requires adequate controls on staffing, income, and expenditures.  The Museum’s human resources management program includes more than 250 employees, annual interns and fellows, and more than 750 volunteers.       

    4.  Multi-Faceted Operation – Manages a multi-disciplinary organization of departments and offices representing the management functions of the Museum.  Under the leadership of the Director, manages the daily operations for the entire Museum and makes decisions in the Director’s absence in the best interest of the Museum.  The incumbent brings to the position a broad background and significant experience in running a large multi-faceted, complex organization that requires formulating and adhering to the vision; making daily, sometimes difficult decisions; and acting decisively in emergency situations.           

    5.  Broad Management Responsibilities:

    • Strategic, Tactical, and Operational Planning – Leads and guides the development and evaluation of the five year strategic, annual tactical, and annual financial and human operational plans for the Museum. 
    • Succession Planning – Leads NASM’s succession-planning program for executive, managerial, and first-line supervisory levels; and assures that individuals are appropriately trained for on-going and future responsibilities.  Provides advice and counsel to the Director and the Senior Leadership on key human resource decisions affecting the entire Museum. 
    • Education and Public Programs – Oversees Education and Public Programs, creating cross-functional education and public programs that meet the needs of visitors.  Obtains professional expertise, from within and outside the museum, to design educational programs for all age groups – including in-gallery demonstrations, docent tours, family days, and special emphasis programs.  Oversees the development of electronic educational outreach programs designed to meet Museum, regional, national, and international program needs.  Chairs the Museum’s Public Programs Committee that makes recommendations to the Director on all education, public programs, and exhibitions in the Museum. 
    • Security, Safety, and Disaster Planning – Responsible for oversight of the Museum’s Security, Safety, and Disaster Planning Programs, and works with the Office of Protection Services and other SI offices on day-to-day operations and long-range plans.  Chairs the Museum’s Emergency Command Center and operations.  Works with all Museum and Smithsonian stakeholders to insure the safety and security of visitors, volunteers, staff, and the national collections. 
    • Special Events – Oversees the Museum’s special events programs and special events’ business operations that bring significant donations and thousands of additional visitors to the Museum annually.
    • Exhibits Design and Technologies, Exhibits Production, and Project Management – Responsible for research, formulation, design, and construction of new permanent and temporary Museum exhibitions.  NASM has its own in-house exhibits production and project management staff who handle all in-house exhibitions and projects as well as provide oversight for all other SI projects occurring in the Museum’s facilities. 
    • Information Technology, Visitor and Volunteer Services– Manages the information technology design, program, and IT Solution Center operations for the Museum.  Provides a 364 days per year visitor services operation for the Museum and manages the Docent Corps, Visitor Services, and Behind-the-Scenes Volunteer Programs.     
    • Special Projects -- Recommends and implements new initiatives and projects for NASM in order to strengthen, facilitate, and integrate the Museum’s various programs.  This may involve (1) producing complex analyses or written reports;  (2) initiating or fostering interdisciplinary and cross-unit activities; (3) overseeing and implementing management studies and papers to evaluate and improve programs, policies, procedures, and operations; and (4) reviewing and evaluating the quality and consistency of programs and policies to ascertain their effectiveness in supporting the Museum’s mission and goals.  Develops and recommends organizational structures and processes that assure the most productive achievement of the Museum’s mission and goals.  
    • NASM Briefings – Ensures timely preparation of briefing materials for the Director in support of the Under Secretary, Secretary, the Board of Regents, and other organizations.  Gathers and reviews materials, prepares targeted and timely presentations for the audience, and monitors implementation of follow-up actions.
    • Representation -- Represents the Director on commissions and advisory boards and in meetings with other federal agencies, visitors from foreign governments, private and professional organizations, museums, academic institutions, and groups and advisory boards.  Leads or serves on special study groups or committees both within and outside the Museum and attends Smithsonian executive level policy meetings and conferences.  Represents the Museum and the Director, within established authorities, on matters relating to museum programs and management.


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    Senior level experience in an organization with responsibility for a significant part of that organization’s operations and programs. Experience in developing and executing budgets and multi-year plans is required. The incumbent must have a broad perspective on the management of a complex, multi-faceted organization. Skills in utilizing both qualitative and qualitative measures and a personality conducive to working with other organizations both within and outside your organization, professional groups, and senior executives. 

    1. A demonstrated track record of leadership in management, administration, and programs at an executive level in successfully running a complex, multi-faceted organization.
    2. Demonstrated financial and human resources management knowledge and experience to evaluate, recommend, and present various options, strategies, and courses of action.
    3. Demonstrated excellence in oral and written communications skills to establish and maintain cooperative working relationships with  high level management and senior leaders in government, cultural institutions, or the private sector.
    4. Demonstrated ability to establish and meet strategic and tactical goals through the effective use of human, financial, and intellectual resources.



    The qualifications listed in this document will be used along with your resume and your responses to the questions posed in the electronic application process to determine the candidates who will move forward in our evaluation process. When crafting your responses to the questions, please provide concise, detailed information on your background and experience to support your comments.

    To preview questions please click here.


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    The Smithsonian offers a comprehensive benefits program for both federal and trust employees.  See for details.  We also offer a rich program of services and opportunities to balance and enhance your work life. They include: Smithsonian Early Enrichment Center ( an accredited educational program for children between the ages of 3 months to 6 years), transportation benefits, professional interest groups, employee advocacy groups, special events such as brown bag lunches, an annual picnic on the Mall, an annual holiday party, free lectures, behind the scenes tours and employee discounts at our theaters, shops and after hours events.  These and other programs have made the Smithsonian one of the top 10 places to work in the government.




    The Smithsonian Institution does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization, or other non merit factor. The Smithsonian is an Equal Opportunity Employer.


    The Smithsonian provides reasonable accommodation to applicants with disabilities. If you need an accommodation for any part of the application and hiring process, please notify the contact person list in this announcement.  The decision on granting a reasonable accommodation will be made on a case by case basis


    This position will require a pre-employment security agency check and a subsequent comprehensive background investigation and clearance.


    Relocation expenses may be paid at the discretion of the Smithsonian


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    We only accept applications through our on-line application system.

    Go to, click on job vacancies, scroll to announcement number EX-13-12. Click on the “apply online” button on the upper right side of the last page of the job announcement.  The will take you to USAJobs, our applicant management system. First create a USAJobs  account by clicking on the apply button and then upload  your resume . We strongly encourage you to draft and save your responses to the questions in a word processor and then cut & paste the responses into the appropriate field on USAJobs to minimize potential loss of information

    Your application package should include your resume, answers to the questions included in the online process and an applicant survey form. 

    Your application package must be received by the closing date by 11:58 PM Eastern Time

    Applicants who unable to complete an application electronically must call the contact person listed on this announcement to request permission to fax documents.

    Veterans preference and other Federal special hiring authorities do not apply to Trust positions.



    Responses to the questions

    Applicant survey


    Tom Lawrence
    Phone: 202-633-6319
    Fax: 202-633-9795
    Agency Information:
    Office of Human Resources
    POB 37012, 600 Maryland Avenue, MRC 517
    Suite 5060
    Washington, DC
    Fax: 202-633-9795


    After you apply, you will receive an automated acknowledgement email that your submission was successful.  We usually have a large response to senior level positions and it may take some time to effectively review application package. We will contact you by e-mail as decisions are made.

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