This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Investigator (Pension)

Department:Department Of Labor

Agency:Employee Benefits Security Administration

Job Announcement Number:DE-13-SF-EBSA-039-LA

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$52,852.00 to $68,702.00 / Per Year


Wednesday, January 30, 2013 to Friday, February 01, 2013




Permanent - Full-Time




2 vacancies - Pasadena, CAView Map


U.S. Citizens; ICTAP and CTAP eligibles in the local commuting area.


Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.


The primary mission of EBSA is to: plan, direct, and administer a comprehensive enforcement program over a broad geographic area to ensure maximum compliance with the Employee Retirement Income Security Act, (ERISA), as amended, and related civil and criminal statutes. The security of retirement funds and the availability of employer- sponsored health care are matters of widespread concern to American workers today. The Employee Benefits Security Administration (EBSA) protects the pension, health, and other employee benefits of over 150 million participants and beneficiaries in private sector employee benefit plans. To help assure the integrity and effective management of the private pension and health benefit plan system, EBSA assists workers in understanding their rights and benefits, educates plan sponsors and officials about their statutory responsibilities to prevent violations from occurring, and deters and corrects violations of the law where health benefits and pension security are at risk. Comprehensive investigations are conducted to determine if pension and health benefit plans are operated and administered in accordance with the Employee Retirement Income Security Act of 1974 (ERISA) and whether plan funds, operations, and financial investments are managed prudently.


This position is located in the Los Anageles Regional Office, Pasadena, CA. 

At least twp positions will be filled through this vacancy.  If additional vacancies become available, additional selections will be made.

The full performance level of this position is GS-12. 

This position is inside the bargaining unit. 

Relocation expenses are not authorized.


  • U.S. Citizenship.
  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • Subject to frequent travel.
  • Must be at least 16 years of age.
  • Driver's License required.


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At the GS-9 level, assignments are made by the supervisor or team leader who discusses the nature and objectives of the assignments, and instructs how work assignments are to be accomplished. Cases involve segments of high visibility investigations of large employee benefit plans, service providers, trust departments, and other fiduciary arrangements. The work requires a range of research, investigation, audit and analysis of systems, operations, and transactions. With supervision, initiates contacts and holds discussions with plan officials, representatives such as attorneys and CPA's, insurance companies, investment companies, etc. Examines records, operations, reports and other data of consequence to allegations under investigation to verify and establish facts and evidence. Writes segments of investigative reports outlining and analyzing facts and legal issues, presenting conclusions and recommendations.


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Applicants must have one (1) year of specialized experience equivalent to the next lower grade level (GS-07) in the Federal service.  

Specialized Experience is experience which is in or directly related to the position to be filled and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of position.

At the GS-9 level , applicants must have one (1) year of specialized experience or a master's or equivalent graduate degree or LL.B. or J.D. or two (2) full academic years of graduate level education in one or a combination of the following fields related to the duties of the position: accounting, finance, business administration, insurance, banking, securities, law or economics;


One (1) year of specialized experience that demonstrates the ability to perform investigative work in the employee benefits field, equivalent to the GS-7 level (see examples of qualifying experience below). Specialized experience may have been gained in government, pension and health benefit plan administration, or a consulting firm, law firm, actuarial or accounting firm, labor union, health and pension trade association or research service, bank trust department, brokerage firms, insurance companies or investment firm. Examples of qualifying experience include:

* Experience as a compliance inspector, analyst, planner or investigator whose work related to the field of employee benefit plans and/or Federal and/or state financial regulatory statutes and the responsibilities described under "Position Duties and responsibilities."

* Experience in closely related occupations involving specialized work directly involved in assessing or assuring finance- related regulatory compliance such as financial auditing, provided the experience clearly demonstrated the application of (1) knowledge of the laws, regulations and administrative procedures involved in assessing and assuring compliance and (2) skill in the use of techniques and methods for the identification and correction of regulatory violations.

*Professional legal work, a substantial portion of which required interpretation of Federal laws and legal requirements concerning health and pension plans or in such related fields as labor law, taxation, securities, real estate, corporations, trusts, bankruptcy, and investments.

*Professional auditing and accounting work that involved determining compliance with Federal and State laws governing health and pension plans, securities, banking, insurance or corporations.

*Analysis of Federal laws or regulations, or development of policy involving an employee benefit plan or a related function.

For additional information, refer to OPM Qualification Standards Operating Manual, Group Coverage Qualification Standards for Administrative and Management Positions. 

College Transcript and Evaluation of Foreign Education - Transcripts (in English) must be submitted if (a) a degree is required for the position, and/or (b) education is used as the basis for qualifying for this position.  The Department of Labor does not recognize academic degrees from schools that are not accredited by an accrediting institution recognized by the Department of Education.  Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If courses were taken at both the undergraduate and graduate levels, or from several different colleges or universities, you must submit all the necessary transcripts. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position.  Click Evaluation of Foreign Education for more information.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.


If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):

Communication Skills: Clearly and effectively conveys information (orally and in writing) to individuals and groups, taking into account the audience and nature of the information. Persuades others to accept recommendations.

Individual Effectiveness: Organizes work and sets realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; is motivated to achieve; demonstrates responsible behavior.

Interpersonal Effectiveness: Demonstrates interpersonal skills that support an environment in which constructive communications take place.

Technology Application: Uses computers and computer software applications.

Critical Thinking/Problem Solving: Identifies and analyzes problems; determines accuracy and relevancy of information; uses sound judgment to generate and evaluate alternatives and make recommendations. Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

Investigations: Knowledge of investigative principles and techniques; ability to investigate and analyze plan operations and practices, financial transactions, and business arrangements, background information and other evidentiary materials; ability to draft clear and comprehensive reports including investigative findings and recommendations for corrective actions.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".

Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here.


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The Department of Labor (DOL) offers a great benefit package to eligible employees.  The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year.  We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.


The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, PROBATIONARY PERIOD, FORMER FEDERAL EMPLOYEES


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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions Document or How To Apply Video.  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 60 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  You are not required to submit a document if it does not apply to you.Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)  Without this documentation, you will not receive veteran's preference.  For more information, go to:

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP Eligibility.

- Applicants with disabilities who wish to claim eligibility under SCHEDULE A)  of the excepted service (persons with severe disabilities) must submit the following documentation from a licensed medical professional or other authorized entity:
(1) proof of disability; and
(2) certification of job readiness.
For more details, please see

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

- Peace Corps Document (if applicable) - Certification of satisfactory service from the Director of Peace Corps to receive consideration.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.


Annie Tran
Phone: 415-625-2401
Fax: 000-000-0000
TDD: 866-377-8642
Agency Information:
Labor, Employee Benefits Security Administration
90 7th Street
Ste 12-300
San Francisco, CA
Fax: 000-000-0000


Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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