This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Pharmacy Technician - Outpatient

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:JP-13-DNS-834693

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$39,356.00 to $51,160.00 / Per Year


Friday, February 01, 2013 to Friday, February 15, 2013




Full Time - Excepted Service Permanent


1 vacancy - Houston, TX United StatesView Map


United States Citizens


Vacancy Identification Number (VIN): 834693 

NOTE:  The Professional Standards Board (a peer-review group) will review the selected candidate’s education and experience and recommend the step at which the candidate will be placed in the GS-6 grade level.  The salary is based on the grade and step approved for the selected candidate.

To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. 

How would you like to become a part of a team providing compassionate care to Veterans?

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.

Special Employment Consideration:  VA encourages persons with disabilities to apply.


  • U. S. Citizenship
  • Must pass pre-employment examination
  • English Language Proficiency required
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required


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Tour of Duty:  Monday thru Friday, 11:45am - 8:15pm

As a certified Outpatient Pharmacy Technician, you will provide high-quality pharmacy services to VA patients in a large multi-facility health care system.  The selectee must be able to perform in all areas of the Pharmacy, including expanded distribution functions that require an extensive knowledge of pharmaceuticals and pharmacy practice.  Major duties and responsibilities may include, but are not limited to: 

  • Preparing substantially all bulk compounding in the pharmacy; packaging and labeling all products for which there are master formula cards;
  • Scanning patient medication totes and determining kind, strength, and dosage of drug to be dispensed;
  • Reviewing prescriptions for legible patient name and social security number, legible provider name, and appropriate documentation for non-formulary medications;
  • Receiving and processing incoming telephone inquiries from veterans and their beneficiaries in a friendly and caring manner, directing any in-depth questions to a pharmacist;
  • Processing refill requests for mail with correct drug item, labeling them appropriately and adding auxiliary labels for pharmacist to check;
  • Filling prosthetic prescriptions for window pick up and/or mailing in the absence of the prosthetic technician;
  • Inventory, receiving and storing items dispensed by the Outpatient Pharmacy, and inspecting assigned shelves monthly for outdated medications;
  • Maintaining prescriptions into the computer to generate prescription labels, receiving and returning prescriptions to the Veterans, pharmacy, etc.;
  • Assuring that correct information is given to Veteran beneficiaries, doctors, pharmacists, and veterans as well as to the general public - both on the telephone and in person - performing within existing privacy regulations and HIPPA ; and
  • other duties as assigned

Relocation Expenses: Relocation expenses are not authorized for this position.


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  • Citizenship - must be a U.S. citizen.
  • Education or Experience - a high school diploma or equivalent; or at least 3 months experience.
  • Certification - Certification by the Pharmacy Technician Certification Board (PTCB) is required at the GS-6 grade level.
  • English Proficiency - Pharmacy Technicians must be proficient in spoken and written English.



Experience.  One (1) year of specialized experience equivalent to the GS-5 level in the Federal government.  To be creditable, this experience must have required the use of the following knowledge, skills, and abilities (KSAs): 

  1. Ability to operate and care for automated dispensing devices and equipment. 
  2. Knowledge of, and ability to perform, aseptic technique.  
  3. Knowledge of basic inventory procedures. 
  4. Knowledge of pharmacy information systems.

Demonstrated Knowledge, Skills, and Abilities.  In addition, the candidate must demonstrate the following technical KSAs:

  1. Ability to solve problems and make recommendations, e.g., troubleshoot operational problems and refer for appropriate action.
  2. Knowledge of the operation and care of automated equipment.
  3. Knowledge of, and ability to follow, written instructions for compounding with aseptic technique for hazardous materials such as oncology agents.
  4. Knowledge, and ability to perform, compounding with aseptic technique for routine sterile products.
  5. Knowledge of policies and procedures for inventory management in specialized areas such as emergency carts.
  6. Knowledge of the computerized prescription process demonstrated by the ability to input prescriptions and medication orders.


References : VA Handbook 5005/15, Part II, Appendix G28, PHARMACY TECHNICIAN QUALIFICATION STANDARD , dated March 2006,  and OPM Group Coverage Qualification Standard for Technical and Medical Support Positions at 

PHYSICAL REQUIREMENTS:  Extended periods of sitting or standing, walking to restock medication, troubleshoot equipment, and perform quality assurance reports.  Procurement activities also involve bending, stooping to stock shelves; some of work is sedentary at computer workstation.  Physical demands of the position include lifting of moderately heavy items (up to 40 lbs) and delivery of loaded carts between pharmacy and ward areas.  Position duties involve some exposure to compounding reagents.  The incumbent is required to have average agility and dexterity.  Endurance of very stressful periods may be required due to uncontrollable workload demands.  Professional appearance, attitude and demeanor are required.

APPLICANTS PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Veterans' Preference:

When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference.  For more information on Veterans' Preference, please visit


Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.   You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at

  This job opportunity announcement may be used to fill additional vacancies.


This position is in the Excepted Service and does not confer competitive status. 

Receiving Service Credit for Earning Annual (Vacation) Leave:  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.   VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.


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To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

YOU MUST INCLUDE VA FORM 10-2850c IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.

Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( to see the status of your application after applying, including any messages that may have been sent to you.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire:
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 834693.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on Friday, February 15, 2013.


You must provide a complete Application Package which includes:

  1. CV or Resume.
  2. VA Form 10-2850c - Application for Associated Health Occupations (Available at (required).
  3. Copy of PTCB certification (required).
  4. OF-306 - Declaration for Federal Employment (Available at
  5. Occupational Questionnaire
  6. If prior military service, include all copies of your DD Forms 214 or proof of service (required).   Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at  
  7. If currently employed in the VA system, include latest SF-50 - Notification of Personnel Action. (required).


Human Resources
Phone: (713)794-7458
Agency Information:
Pharmacy Service
2002 Holcombe Blvd
Houston, TX


After we receive your complete application package (including any required documents), your qualifications will be reviewed to decide if you meet the basic requirements.  You will be notified when this decision is made.

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