The experience described in your resume will be evaluated and screened for the Office of Personnel Management's (OPMs) basic qualifications requirements. See: http://www.opm.gov/qualifications/Standards/IORs/gs2200/2210-AltA.asp
as well as other competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by Wednesday, February 13, 2013.
You must have one year Specialized Experience equivalent to the GS-11 level in the Federal service (experience may have been gained in the private/military sector) giving the particular knowledge, skills and abilities to perform successfully the duties of the position. Such experience is typically gained in the IT field or through the performance of work where the primary concern is Information Technology (IT).
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled AND the required Specialized Experience shown below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
Specialized experience required for this position is:
- Experience with performing a wide range of service delivery functions such as customer requirements gathering and analysis, operations project management, IT space planning and logical connectivity design.
- Experience with reviewing customers' requirements, assist in identification of problems.
- Experience with recommendation for effective corrective actions in order to enser That the projects and the requirements are completed on-time.
- Experience in preparing and delivering oral presentations such as briefings, training sessions, consultations, and strategy sessions with customers, employees, staff, and senior leaderships.
Specifically you will be evaluated on the following competencies:
- Knowledge of computer system hardware and software configurations
- Knowledge of the missions and functions, organizational structure, policies and procedures
- Ability to interface with all levels and communicate effectively, both orally and in writing
Substitution of education may not be used in lieu of specialized experience for this grade level.
WORK SCHEDULE: Full Time
RELOCATION EXPENSES (PCS): Not Authorized
RECRUITMENT INCENTIVES: Not Authorized
FAIR LABOR STANDARDS ACT (FLSA): EXEMPT
FINANCIAL STATEMENT: Not Required
TELEWORK ELIGIBILITY: This position is telework eligible
DRUG TESTING: Required
(You must successfully pass a pre-employment drug test for this position. If you decline to take the drug test, it will be considered a declination for employment.)
SECURITY REQUIREMENTS: Special Sensitive/TS(SCI)
Applicants selected from this announcement may be required to serve a one-year probationary period.
This position is designated special sensitive as defined in DoD 5200.2-R and therefore requires that a personnel security investigation be adjudicated for security eligibility on a pre-appointment basis. This requirement may take 120 days or longer to process. The incumbent must complete a Single Scope Background Investigation (SSBI) and favorable adjudication by a determining authority and be eligible for a Top Secret clearance and access to sensitive compartmented information (SCI).
If selected for Federal employment, you will be required to complete a "Declaration of Federal Employment," (OF-306), prior to being appointed to determine your suitability for Federal employment and to authorize a background check.
This position is subject to the DoD Drug Free Workplace Program. The selectee must test negative for the presence of illegal drugs before placement in the position, and will be subject to random drug testing thereafter. If a determination of the use of illegal drugs is confirmed in this position or other testing designated positions in OSD or WHS, non-selection or disciplinary action, up to and including removal from Federal service, may result. All tentative selectees for this position will be required to undergo a urinalysis test to screen for illegal drug use prior to appointment and periodically thereafter.
This announcement may be used to fill additional vacancies with various security clearances during the next 90 days. This could result in a few or many vacancies being from this announcement.
HOW YOU WILL BE EVALUATED:
How You Will Be Evaluated for Delegated Examining (Open to the Public):
We will review your résumé and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies, identified in the Qualifications section above, required for this position. Based on the results of this evaluation, you will be placed in one of the following quality categories:
Highly-Qualified: This highest category will be used for those candidates who possess the type and quality of experience that substantially exceeds the minimum qualifications of the position, including any selective placement factors and/or appropriate quality ranking factor(s), as determined by the job analysis.
Well-Qualified: This higher category will be used for those candidates who possess the type and quality of experience that exceed the minimum qualifications of the position, as determined by the job analysis.
Qualified: This lowest category will be used for those candidates that meet the minimum qualifications of the position and are proficient in some, but not all, of the requirements of the position. Candidates may require extensive training and/or orientation in order to satisfactorily perform the duties of the position.
Names of the candidates in the Highly-Qualified category will be sent first to the hiring manager for employment consideration. Applicants in other categories will be referred in accordance with category rating procedures.
Application of Veterans Preference: The Category Rating Method does not add veterans' preference points or apply the "rule of three," but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. A selecting official may make selections from the highest quality category (Highly Qualified) provided no preference eligible in that category is passed over to select a non-preference eligible in that category unless the requirements of 5 U.S.C 3317(b) or 3318(b) are satisfied.
Veterans Preference: If you are entitled to veterans preference, you should indicate the type of veterans preference you are claiming on your résumé. Your veterans preference entitlement will be verified by the employing agency. If you are entitled to veterans preference and qualified for the position, your name will be placed above non-preference candidates on a list sent to the hiring manager for employment consideration. Qualified veterans' preference eligible with a service-connected disability of 10% or more will be listed at the top of the highest quality category depending on the position and grade level of the job. For information on entitlement see http://www.fedshirevets.gov/job/vetpref/index.aspx.
All Veterans: You are required to submit a DD Form 214, Military Discharge (Member Copy 4). Veterans claiming 10 Point Preference in addition to your DD 214, you are required to submit a completed SF-15 and, supporting documents outlined on the SF-15. http://www.opm.gov/forms/pdf_fill/SF15.pdf
How You Will Be Evaluated for Merit Promotion:
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.