This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Clerk (OA)

Department:Department of the Army

Agency:U.S. Army Medical Command

Job Announcement Number:NCNAFFR13834301

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$9.61 to $14.00 / Per Hour


Tuesday, January 29, 2013 to Friday, February 01, 2013




Intermittent - Intermittent




1 vacancy in the following location:
Twentynine Palms, CA United StatesView Map


US Citizens and eligible Non-US Citizens


US Army Veterinary Services operates as a subsidiary of Public Health Command. Their mission is to provide military veterinary services in support of United States Army Medical Command and Department of Defense missions. The civilian function of the Veterinary Services is a supplemental mission which exists to assist soldiers and their families in the field of animal health and care.

This is a Flex 00 position at the Twentynine Palms, Veterinary Treatment Faclity guaranteeing 00 hours per week.


  • Direct Deposit is required
  • Social Security card is required


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Performs a variety of administrative and clerical functions including, but not limited to typing and computer work in the veterinary clinic. Opens and secures the clinic and pharmaceuticals daily. Incumbent schedules appointments and maintains veterinary clinic schedules. Screens phone calls for service requests and refers them to the appropriate person for action, personally handling routine calls including inquiries about availability of veterinary services. Assists in locating owners of stray animals and adoption of unclaimed stray animals. Processes and verifies cash flow transactions and deposits and balances daily/weekly/monthly reports. Sets up and maintains various office and clinic files, including publications and client/patient files. Maintains confidential medical records and reports. Receives and reviews incoming vaccination documents for completeness; distributes and coordinates related actions as required. Prepares and distributes client/patient correspondence and corresponds with civilian and military veterinary clinics regarding confidential client/patient information.

Orders and receives veterinary supplies and pharmaceuticals. Maintains and processes daily/weekly/ monthly/annual inventories of veterinary supplies and pharmaceuticals. Processes purchasing documents. Completes bi-weekly payroll reports. Submits monthly appropriated fund reimbursement paperwork for military owned animals. Assists with preparation of the yearly clinical budget.

Performs other duties as assigned.


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1. Progressively responsible clerical experience.
2. Computer knowledge and experience in database, spreadsheets,
word processing programs and ability to work with patient
records automation systems.
3. Experience in handling monetary transactions.
4. Must possess good communication and customer skills.
5. Knowledge of basic medical and/or veterinary terminology is

Conditions of employment:

1. You must meet all qualification requirements by the closing date of this announcement.

2. E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" system. Federal Law requires DHS to use the E-Verify system to verify the employment eligibility of all new hires, and obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system as a condition of continued employment. The U.S. Department of Army is an E-Verify Participant.

3. All required background check of AR 215-3 must be successfully completed and maintained. Satisfactory completion of a National Agency Check and Inquiries (NACI) that will be initiated prior to appointment to a NAF position.


Your qualifications will be evaluated on the following competencies:


  • Minimum Qualifications, Experience in Facility Operations, Customer Service Experience, Written Communication, Interpersonal Skills, Cash Control


Credit will be given for appropriate unpaid experience or volunteer work.


Applicants meeting the best qualified criteria will be referred first to the Selecting Official. All other applicants will be referred for consideration if the certificate (referral list) is returned with no selection.


Applicants that have indicated they are not available for the weekend/shift duty outlined in this announcement will not be referred and considered ineligible for consideration.



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NAF Flexible employees are not eligible for participation in the Army NAF benefit plans.

Conversion of employment category (from Flex to RPT/RFT) may be accomplished without further competition in accordance with AR 215-3.


To successfully claim veteran's preference, your resume/supplemental data must clearly show your entitlement. Please review the information listed under the Other Requirements link on this announcement or review our on-line Job Application Kit.


The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Requests for reasonable accommodation are made on a case-by-case basis.


Refusal of a military spouse to participate in established recruitment procedures (e.g. interview, KSA's, where required, etc.) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor. To claim Military Spouse Preference you must have been married to the sponsor prior to the reporting date on the orders.


Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.


The Department of Army Nonappropriated Fund Instrumentalities are an equal opportunity employer.


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To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé

2. A complete Occupational Questionnaire

3. Additional Required Documents (see Required Documents section below)


The complete Application Package must be submitted by 11:59 PM (EST) on the closing date reflected on the announcement.


To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.


Please Note: To return to a previously Saved or Incomplete application you may use the following link: After applying, return to Application Manager or your member account in USAJOBS to see the status of your application, including any messages that may have been sent to you.


If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire,

2. Print this 1203FX form to provide your response to the occupational questionnaire, and

3. Fax the completed 1203FX form along with any supporting documents to (478)757-3144. Your 1203FX will serve as a cover page for your fax transmission.


To fax supporting documents you are unable to upload:

1. Complete this cover page using the following 834301

2. Fax your documents to (478)757-3144.


Please Note: The numbering on the OPM Form 1203-FX will not match the Occupational Questionnaire. Section 25 of the Occupational Questionnaire restarts with number one, so when entering your responses please continue regardless on number sequence. This issue has been identified and will be resolved as soon as possible.


Applicants are responsible for ensuring their responses are transferred accurately. It is the applicant’s responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is received, accurate and submitted by the closing date. You may verify your documents have been process by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Faxed documents take 2-3 business days to process.


The following documents are required:


All applicants are required to submit the following supporting document type(s):

Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
   ·Cover Letter
   ·Other (Sponsors PCS Orders, Marriage Certificate, DA Form 3434)


- Résumé or Optional Application for Nonappropriated Employment (DA 3433/DA3433-1).


- Questionnaire must be completed.


- Veterans' and Involuntary Separated Military Preference documentation (DD-214 member 4 copy or equivalent)required.

   Upload under DD-214


- PCS Orders for Military Spouses requesting Spouse Employment Preference (SEP) required. If your name is not on your sponsor’s orders, a copy of the marriage certificate must also be submitted to verify your preference eligibility. Upload Under Other


- Certificates, licenses and additional documentation as outlined in the qualifications of this announcement must be submitted.


Use this checklist to make sure you've submitted everything!


Army Ft Sam Houston NAF HRO
Phone: (210)221-0639
Agency Information:
Twentynine Palms Veterinary Treatment Facility
1028 Calcite Rd
Twentynine Palms, CA


After we receive your complete application package (including all required documents), your qualifications will be reviewed and assigned an initial rating. We will also review your application to make sure that your résumé supports the answers given in the questionnaire. If your résumé does not support your questionnaire answers, we will adjust your rating accordingly. Based on your ranking or numerical score, you may be referred to the hiring manager for further consideration and possible interview. You will be notified when your rating is determined. If a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for the position. Please follow all instructions carefully; errors and omissions may affect your eligibility.

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