This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IMMIGRATION SERVICES ANALYST

Department:Department Of Homeland Security

Agency:Citizenship and Immigration Services

Job Announcement Number:CIS-832436-ABQ

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$57,408.00 to $89,450.00 / Per Year

OPEN PERIOD:

Friday, February 01, 2013 to Monday, February 11, 2013

SERIES & GRADE:

GS-0301-11/12

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

12

DUTY LOCATIONS:

1 vacancy in the following location:
Albuquerque, NM United StatesView Map

WHO MAY APPLY:

Current or Former Federal Employees with Competitive Status; Reinstatement Eligibles; OPM Interchange Agreement Eligibles; VEOA, VRA, Disability, Surplus/Displaced Eligibles.

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at www.uscis.gov.

 

Every day, our Immigration Services Analysts provide support to USCIS operations by conducting a range of projects and studies involving in-depth analysis to enhance operational effectiveness, efficiency, and productivity.


This position of Immigration Services Analysts starts at a salary of $57,408 (GS-11 step 1), with promotion potential to $89,450 (GS-12 step 10).  Apply for this exciting opportunity to become a member of the Office of Field Operations, District 18, Albuquerque NM Field Office,within DHS US Citizenship and Immigration Services.

 

For definitions of terms found in this announcement, please click here 

 

USCIS will not pay your relocation expenses.
This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Relocation expenses are authorized if you are assigned to the RAIO program and have been approved for rotation from an overseas assignment. Relocation expenses for employees assigned to an OCONUS location will be considered on a case-by-case basis.

Note: USCIS may fill one or more positions using this vacancy.

KEY REQUIREMENTS

  • You must be a U.S. citizen or U.S. National to apply for this position
  • Successfully pass a background investigation including financial disclosure
  • You must pass drug screening
  • Meet relevant experience and/or education requirements.
  • Current Federal employees must meet Time-in-Grade requirements
  • You must submit resume and supporting documentation

DUTIES:

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The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

As an Immigration Services Analyst, you will be responsible for a range of projects and studies involving in-depth analysis to enhance operational effectiveness, efficiency, and productivity. You will:

  •  Evaluate operational program progress toward production and quality assurance goals by developing criteria to assess program effectiveness, researching and gathering qualitative and quantitative data.
  •  Conduct studies involving research of USCIS records and databases to obtain information on cases, policies, procedures and trends to identify actions needed to achieve organizational objectives.
  •  Coordinate and implement management information systems that relate to USCIS objectives, priorities and policies, updating system data required for reports and analysis.
  • Serve on problem solving teams to improve operational program processes and systems. Develop accurate and concise briefing presentations, conference materials and other technical guidance and information for supervisors and managers.
  • Develop accurate and concise briefing presentations, conference materials and other technical guidance and information for supervisors and managers.

 


QUALIFICATIONS REQUIRED:

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GS-11: You qualify at the GS-11 level if you possess one (1) year of specialized experience equivalent to the GS-9 grade level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: gathering, reviewing, verifying and consolidating information and statistical data; conducting studies to identify, analyze, and recommend solutions to problems in work processes or workload distribution; using qualitative and quantitative analytical techniques to assess factual or procedural issues related to management processes, systems and mission support programs; analyzing data from a variety of sources to develop trends, patterns and studies; preparing preliminary and finished reports and documents. OR You may substitute a doctoral degree (PhD or equivalent degree), or three full years of progressively higher-level graduate education leading to such a degree in any field, or L.L.M. (if related for experience) at the GS-11 grade level. Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.

 

GS-12: In addition to the requirements at the lower grade level(s), you qualify at the GS-12 level if you possess one (1) year of specialized experience equivalent to the GS-11 grade level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: conducting studies, analyzing findings and making recommendations on program operations; conducting detailed analyses of complex functions and work processes; supporting the development and evaluation of policies and recommending actions to achieve program objectives and improvements.

 


EDUCATIONAL SUBSTITUTION:

Combining Experience and Education: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website: http://beta.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

 

The qualifications for this position must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Monday, February 11, 2013).

Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service.  The Time-in-Grade requirement must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Monday, February 11, 2013).

HOW YOU WILL BE EVALUATED:

You will be evaluated for this position based upon information reflected in your resume.  Your resume must support your responses to the job specific assessment questionnaire, level of education claimed, experience, and/or training.  To remain in consideration for this position, please ensure your resume covers this requirement and that your application has been successfully submitted as part of your on-line application. 

Creation of this package includes completing the on-line assessment questionnaire, uploading your resume, and uploading any required supporting documents.

NOTE: Your resume and supporting documentation will be verified.  If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully.  Errors or omissions may affect your rating or consideration for employment.

If you are found best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.  To preview the job questionnaire, click here View Assessment Questions

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM’s Career Transition Resources website.  To be considered well qualified under CTAP/ ICTAP, you must be rated at a minimum score of 95 for this position.  In addition, you must submit the supporting documents listed under the required documents section of this announcement.

 

 


BENEFITS:

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DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to

http://www.dhs.gov/xabout/careers/content_multi_image_0016.shtm

 

 



OTHER INFORMATION:

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.  To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.  This may include (e.g. a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.)

 

Special Hiring Authorities:  Veterans, Peace Corps/VISTA volunteers, and individuals with disabilities  possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement.

 

USCIS uses E-Verify to confirm the employment eligibility of all newly hired employees.  To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

 



HOW TO APPLY:

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Your application must be received by 11:59PM EST on Monday, February 11, 2013.  To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents.  See Required Documents section for more detail. 

 

If you are a Federal employee and have received a current performance rating, it is strongly encouraged that a copy accompanies your application submission. Doing so allows the selecting official access to all information surrounding your potential to fulfill the duties and responsibilities commensurate of the position being considered for. Failure to provide may impede the selecting official's understanding of the qualifications and experience that you possess.

 

We strongly encourage you to apply online.  If you can not apply online, you must contact the Human Resource office listed below at least one day prior to the closing date for instructions.  Applications will not be accepted by mail.

 

To Fax a Resume or Supporting Documents:

If you previously uploaded documents to this vacancy, please do not FAX the same documents. If you need to fax a part of your documentation:

  • Use the official FAX coversheet found here.
  • Make sure that you include the 8-character vacancy identification number: "MB832436”
  • Provide your SSN, name, and address in the blocks provided or we will not be able to associate your document(s) with the rest of your application.
  • Print your SSN and Name neatly using the exact name as the one used when you filled out the assessment questionnaire.
  • The fax number is 1-478-757-3144.


REQUIRED DOCUMENTS:

  • Your resumé
  • Are you qualifying based on education?  You must submit a copy of your college transcript (unofficial is acceptable).  For verification purposes, the transcript submitted must include your name.  Those with foreign education, click this link. 
  • Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty) and/or documentation of service connected disability.   If applying as a disabled veteran, submit a copy of the letter from the Veterans Administration, or other formal documentation, that clearly identifies overall rating of disability.  Click here for more veterans’ information.
  • Are you a current or former Federal employee?  Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document that shows your appointment in the competitive service, your tenure and full performance level. SF-50B print screens from NFC are not official documents and are not acceptable. All current DHS employees can print their own SF-50's by accessing https://eopf.nbc.gov/dhs/logon.aspx. If you are a current CIS employee and need access information to eOPF, please contact eOPFHRBurlington@dhs.gov. For all other agencies please see your servicing Human Resources office.
  • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  Submit:

    ·         a copy of your agency notice,

    ·         a copy of your most recent performance rating, and

    ·         a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location

AGENCY CONTACT INFO:

HR OPERATIONS CENTER-TEAM FOUR
Phone: (802)660-1144
Email: HROCTEAM4@DHS.GOV
Agency Information:
US Citizenship and Immigration Services
70 Kimball Avenue
South Burlington, VT
05403
USA

WHAT TO EXPECT NEXT:

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a final job offer within 90 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

For more information on applying for Federal employment, please click here. 


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Job Announcement Number:

CIS-832436-ABQ

Control Number:

336578800