This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:MANAGEMENT AND PROGRAM ANALYST

Department:Department Of Homeland Security

Agency:Citizenship and Immigration Services

Job Announcement Number:CIS-PJN-832926-IDP

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$51,630.00 to $97,333.00 / Per Year

OPEN PERIOD:

Monday, February 04, 2013 to Friday, February 08, 2013

SERIES & GRADE:

GS-0343-09/12

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

13

DUTY LOCATIONS:

1 vacancy in the following location:
Washington DC, DC United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at http://www.uscis.gov/.

Every day, our Management and Program Analysts implement, coordinate, and analyze a variety of management programs, prepare and provide briefings and presentations, and develop and evaluate policies


This position of MANAGEMENT AND PROGRAM ANALYST starts at a salary of $51,630.00(GS-09 step 1), with promotion potential to  $115,742 (GS-13 step 10).  Apply for this exciting opportunity to become a member of the Office of Intake and Document Production, Intake Enhancement Division, Washington, DC. within DHS US Citizenship and Immigration Services.

 

For definitions of terms found in this announcement, please click here

Status Candidates may also appy for CIS-832930-IDP

 

USCIS will not pay relocation expenses.
This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Note: USCIS may fill one or more positions using this vacancy.

KEY REQUIREMENTS

  • You must be a U.S. Citizen or U.S. National to apply for this position
  • Successfully pass a Background Investigation including financial disclosure
  • You must pass a drug screening
  • Meet relevant experience and/or education requirements
  • You must submit resume and supporting documentation
  • Males born after 12/31/1959 must be registered with the Selective Service

DUTIES:

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As a Management and Program Analyst, you will:

  • Support a senior analyst and/or advisor to management on program activities. The activities include developing and capturing requirements for an automated intake system; re-engineering processes; improving business practices, policies and procedures; and, solving problems that impact the effectiveness and efficiency of operations.
  • Apply qualitative and/or quantitative methods for assessment of systems, management processes, and functions. This may include, but is not limited to: risk assessment and mitigation; impact assessment; requirements development; performance management; information systems development life cycle management; change management; and project management.
  • Execute segments of project activities requiring analysis, problem solving, conceptualizing, planning testing and managing cross-cutting disciplines in support of operations.
  • Support a senior analyst during implementation of operational improvements to ensure goals and standards are achieved.
  • The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.


    QUALIFICATIONS REQUIRED:

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    GS-9: You qualify at the GS-09 level if you possess one (1) year of specialized experience, equivalent to at least the GS-07 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

    • Providing assistance to higher graded analysts by developing background information for studies; researching documents; compiling and charting statistical data; gathering, summarizing, and analyzing information for incorporation into final reports; carrying out specified portions or segments of specific projects and identifying and recommending solutions to problems.

    OR

    • You may also substitute successful completion of a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in an accredited college or university, or a J.D. OR L.L.B. degree may be substituted for experience at the GS-9 grade level. Such education must demonstrate the skills needed to do the work. A course of study in business administration, public administration, or related fields is qualifying. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 36 semester hours should be considered as satisfying the 2 years of full-time study requirement.
    GS-11: In addition to the requirements for the GS-9 level, you qualify at the GS-11 level if you possess one (1) year of specialized experience, equivalent to at least the GS-09 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:
  • Conducting studies to identify, analyze, and recommend solutions to problems in program operations, and using analytical techniques and statistics to assess issues related to management processes, systems and support programs.
  • OR

    • You may also substitute successful completion of a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree in an accredited college or university, may be substituted for experience at the GS-11 grade level. Such education must demonstrate the skills needed to do the work. A course of study in business administration, public administration, or related fields is qualifying. One year of fulltime graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 54 semester hours should be considered as satisfying the 3 years of full-time study requirement.

    GS-12: In addition to the requirements at the lower grade levels, you qualify at the GS-12 level if you possess one year of specialized experience equivalent to the GS-11 in the federal government which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties:

    • Conducting studies, analyzing findings and making recommendations on program operations; conducting detailed analyses of complex functions and work processes; participating in special studies; supporting the development and evaluation of policies and recommending actions to achieve program objectives and improvements.


    COMBINING QUALIFYING EXPERIENCE AND EDUCATION:   

    If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website:  http://beta.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

    Probationary Period: You may be required to serve a probationary period of 1 year.

    The qualifications for this position must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Friday, February 08, 2013).

    HOW YOU WILL BE EVALUATED:

    We will review your résumé and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will place you in one of three categories based on your responses to the on-line questionnaire regarding experience, education and training.

    • Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
    • Well-Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
    • Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

    The competencies or knowledge, skills, and abilities needed to perform this job are:

    • PROGRAM MANAGEMENT
    • ANALYTICAL SKILLS
    • COMMUNICATION

    NOTE: Your resume and supporting documentation will be verified. If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment

     

    If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.  To preview the job questionnaire, click here View Assessment Questions

     

    Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM’s Career Transition Resources website.  To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well-Qualified category for this position, as described above.  In addition, you must submit the supporting documents listed under the required documents section of this announcement.

     

    Veterans:  Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify.  Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher.  This position is not considered scientific/professional.  For information on veterans’ preference, please click here. 


    BENEFITS:

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    DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to www.dhs.gov/careers and select “benefits.”



    OTHER INFORMATION:

    Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.  To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.  This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

     

    Special Hiring Authorities: Veterans, Peace Corps/VISTA volunteers, and individuals with disabilities  possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.  If you are a member of one of these groups, you may not have to compete with the public for federal jobs.  To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement. 

     

    USCIS uses E-Verify to confirm the employment eligibility of all newly hired employees.  To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

     



    HOW TO APPLY:

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    Your application must be received by 11:59PM EST on Friday, February 08, 2013.  To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents.  See Required Documents section for more detail. 

    We strongly encourage you to apply online.  If you can not apply online, you must contact the Human Resource office listed below at least one day prior to the closing date for instructions.  Applications will not be accepted by mail.

    To Fax a Resume or Supporting Documents:

    If you previously uploaded documents to this vacancy, please do not FAX the same documents. If you need to fax a part of your documentation:

    • Use the official FAX coversheet found here.
    • Make sure that you include the 8-character vacancy identification number: "MB832926”
    • Provide your SSN, name, and address in the blocks provided or we will not be able to associate your document(s) with the rest of your application.
    • Print your SSN and Name neatly using the exact name as the one used when you filled out the assessment questionnaire.
    • The fax number is 1-478-757-3144.


    REQUIRED DOCUMENTS:

    • Your resumé

    • Are you qualifying based on education?  You must submit a copy of your college transcript (unofficial is acceptable).  For verification purposes, the transcript submitted must include your name. Those with foreign education, click this link. 
    • Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty).  Those applying for 10-point preference must fill out the SF-15 (click here for the form) and provide the required documentation listed on the back of the form.  If applying as a disabled veteran, submit a copy of the letter from the Veterans Administration, or other formal documentation, that clearly identifies overall rating of disability.  Click here for more veterans’ information.
    • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  Submit:

      ·         a copy of your agency notice,

      ·         a copy of your most recent performance rating, and

      ·         a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

     

    AGENCY CONTACT INFO:

    HR OPERATIONS CENTER-TEAM TWO
    Phone: (802)660-1146
    Email: HROCTEAM2@DHS.GOV
    Agency Information:
    US Citizenship and Immigration Services
    70 Kimball Avenue
    South Burlington, VT
    05403
    USA

    WHAT TO EXPECT NEXT:

    Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.  We will notify you by email after each of these steps has been completed.  Your status will also be updated on USAJOBS throughout the process.  To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.”  We expect to make a final job offer within 90 days after the deadline for applications.  If you are selected, we will conduct a suitability/security background investigation.

    For more information on applying for Federal employment, please click here. 


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    Job Announcement Number:

    CIS-PJN-832926-IDP

    Control Number:

    336564200