This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Senior IT Specialist

Agency:Federal Deposit Insurance Corporation

Job Announcement Number:2013-HQD-B0295

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$131,356.00 to $217,335.00 / Per Year

OPEN PERIOD:

Friday, January 25, 2013 to Friday, February 15, 2013

SERIES & GRADE:

CG-2210-15

POSITION INFORMATION:

Competitive Service - Permanent, Full-Time

PROMOTION POTENTIAL:

15

DUTY LOCATIONS:

1 vacancy - Washington, DCView Map

WHO MAY APPLY:

All United States Citizens. 

Applicants with status or those eligible under special hiring authorities, should apply under FDIC merit promotion ann#2013-HQ-B0296.  However, if you desire consideration also under this public non-status announcement, you must apply to both.  Status applicants are current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility.  

JOB SUMMARY:

The Federal Deposit Insurance Corporation (FDIC) is one of the most respected forces in America's financial community. Our mission is to maintain stability and public confidence in the nation's financial system by insuring deposits, examining and supervising financial institutions, and managing receiverships.

The FDIC is ranked as the Number #1 best place to work in the Federal Government.

This position is located in the Division of Information Technology, Enterprise Technology Branch, Enterprise Strategies and Measurement Section (ESMS) of the Federal Deposit Insurance Corporation and provides support in the promotion of innovation and evolution and IT Strategic planning, direction, and consultation to the FDIC in support of corporate goals and client needs.

KEY REQUIREMENTS


DUTIES:

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  • Responsible for providing project leadership and technical support in the creation, management, and sustainment of a methodical approach to increasing quality and performance in all DIT business areas.
  • Facilitate significant quality and process improvement activities, using established strategies, across DIT business lines and organizations.
  • Leads project teams in identifying process improvement opportunities and needs; and implements process improvements that result in significant improvements in service delivery, reduced operational unit costs, increased quality, and effective and efficient use of resources. 

 

 


QUALIFICATIONS REQUIRED:

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Candidates must possess one year of specialized experience equivalent to at least the CG/GS 14 grade level in the Federal service. Specialized experience is experience providing leadership and support in the development, implementation, and operation of a Business Process Improvement (BPI) program supporting an Information Technology organization.

Core Competencies

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

There is no substitution of education for the experience for this position. 

Applicants eligible for CTAP (Career Transition Assistance Program) or ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 or higher in the online assessment to be determined "well qualified" for this position.  For more information, click here.

Applicants must have met the qualification requirements (including selective placement factors - if any) for this position by the closing date to be eligible for this position.


High Risk Position - Background Investigation (BI) required.

Completion of Confidential Financial Disclosure may be required.

HOW YOU WILL BE EVALUATED:

Your resume will be reviewed, including the online assessment questionnaire, to determine whether you meet the qualification requirements outlined in this announcement.  Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination.  Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.

If you are found qualified, you will be placed in one of three categories:  Best Qualified, Highly Qualified, or Qualified.  These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies/knowledge, skills, and abilities (KSAs) listed below.  Within these categories, candidates eligible for veterans preference will receive selection priority over non-veterans.

1. Knowledge of Business Process Improvement management principles, methods, and techniques to guide the efforts of an organization in applying those principles.

2. Skill in developing, recommending, and implementing enterprise Business Process Improvement best practices, including soliciting feedback on improvement.

3. Skill in applying service delivery principles, methods, and practices including plan and schedule development, resource requirement estimation, milestone and deliverable definition, activity monitoring, and accomplishment evaluation reporting.

4. Ability to communicate both orally and in writing.

5. Skill in interpreting regulations and other documents, applying critical thinking and analytical skills to understand content of codes, laws, and legal terminology.

6. Knowledge of Business Process Improvement (BPI) workflows, evaluation of processes, business process modeling, and tools used to model, build, test and implement IT BPI solutions.
  
You do not need to respond separately to these KSAs.  Your answers to the online questionnaire and resume will serve as responses to the KSAs.


To preview questions please click here.


BENEFITS:

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In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees.  These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.

To find out more, click here.

Relocation benefits may be provided in accordance with FDIC's General Travel Regulations.  

OTHER INFORMATION:

If selected, you may be required to serve a probationary period.        

To read about your rights and responsibilities as an applicant for Federal employment, click here.  

Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.



HOW TO APPLY:

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To begin, click the "Apply Online" button and follow the prompts to register and establish a USAJOBS account, complete the online assessment questionnaire, and submit all required documents.  Please be sure to click "FINISH" to complete the application process.

You must apply online.  Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.

To return to your saved application, log in to your USAJOBS account and click on "Application Status."  Click on the "Position Title," and then select "Apply Online" to continue.

You have until 11:59 p.m. EST (Eastern Standard Time) on the closing date of this announcement to complete the application process.

REQUIRED DOCUMENTS:

Please review the following to determine your eligibility and which document(s) is required to complete your application:

VETERANS' PREFERENCE:  If you are claiming veterans' preference, click here.  (Note:  Veterans should submit the Member 4 copy of the DD 214, Certificate of Release or Discharge from Active Duty - or other copy showing the type of discharge/character of service [e.g., Honorable, Under Honorable Conditions, etc.] along with any other required documents.)

FDIC CAREER TRANSITION ASSISTANCE PROGRAM (CTAP) OR INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP):  If you are a displaced or surplus FDIC or Federal employee eligible for consideration under the CTAP or ICTAP, you must submit proof of eligibility.  For more information, click here.

AGENCY CONTACT INFO:

Nicole Harris
Phone: 703-562-2584
Fax: 000-000-0000
TDD: 800-925-4618
Email: niharris@fdic.gov
Agency Information:
Federal Deposit Insurance Corporation
Human Resources Service Center
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, VA
22226
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

Thank you for your interest in working for the Federal Deposit Insurance Corporation. You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status."

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Job Announcement Number:

2013-HQD-B0295

Control Number:

336524700