This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Support Assistant, GS-303-5

Department:Department Of Homeland Security

Agency:Federal Emergency Management Agency

Job Announcement Number:MG-2013-01875-KJD-831552DE

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$34,075.00 to $44,293.00 / Per Year

OPEN PERIOD:

Wednesday, January 30, 2013 to Monday, February 04, 2013

SERIES & GRADE:

GS-0303-05

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

05

DUTY LOCATIONS:

1 vacancy in the following location:
Emmitsburg, MD United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

When disaster strikes, America looks to FEMA. Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. The Federal Emergency Management Agency (FEMA) prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce.

Who May Apply

  • All U.S. Citizens
  • For definitions of terms found in this announcement, please click here
  • This position opportunity is also being advertised under Merit Promotion Procedures and at the GS-5 grade level. Please see vacancy announcement number MG-2013-01875-KJD-831553MP which closes February 12, 2013 for additional information.

This position is ideal for an administrative professional looking for interesting and rewarding work providing program and administrative support.  This position starts at a salary of $34,075.00 (GS-5).  Apply for this exciting opportunity to become a member of the Department of Homeland Security; Federal Emergency Management Agency; Protection & National Preparedness; National Preparedness Directorate; National Training, Education and Exercise; Emergency Management Institute in Emmitsburg, MD.

EMERGENCY ASSIGNMENT:  For all nonbargaining unit positions, the following applies:  Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites.  All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

Relocation expenses are not authorized for this position.

KEY REQUIREMENTS

  • You must be a U.S. citizen to apply for this position.
  • You must be able to obtain a Public Trust security clearance.
  • You may be required to undergo periodic drug testing.
  • This position may require occasional non-emergency travel.
  • Direct Deposit is mandatory.
  • Males born after 12/31/59 - Selective Service Registration required.

DUTIES:

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In this position, you will become a member of the Emergency Management Institute.  Typical work assignments include:

  • Providing programmatic and administrative support such as making travel arrangements and preparing associated paperwork;
  • Maintaining files and records on all correspondence, reports, and other material;
  • Data entry;
  • Typing correspondence, forms, reports, etc in final form using a variety of automated software;
  • Receiving telephone and personal callers.


QUALIFICATIONS REQUIRED:

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You qualify for this position at the GS-05 level if you possess one of the following:

One full year of specialized experience. Specialized experience is described as experience performing clerical and administrative support duties including records management, distributing and maintaining controlled items, operating computer software applications, tracking action items, entering data in databases, and effective oral and written communication and customer service that is equivalent to the GS-4 in federal service.

OR

Bachelor's degree or equivalent undergraduate degree, 4 full years of progressively higher level undergraduate education leading to such a degree.

OR

Combination of education and experience.

The qualification requirements listed above must be met within 30 calendar days of the closing date of this announcement.


You may qualify at the GS-05 level based on education.  See qualifications for details.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Public Trust clearance level as a condition of placement into this position. This may include a review of financial issues, such as delinquency, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

HOW YOU WILL BE EVALUATED:

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job: 

1. Knowledge of office administrative practices and procedures.

2. Ability to provide exemplary customer service to both internal and external customers.

3. Ability to use personal computers and a variety of standard software.

4. Ability to communicate orally in an effective manner.

Under Delegated Examining (All U.S. Citizens), we will use your job questionnaire to place you in one of three categories based on your experience, education, and training. If you meet the minimum qualifications, you will be placed in one of the following categories:

1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.

2. Well-Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.

3. Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the Assessment Questionnaire, click the following link:  View Assessment Questions 

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM’s Career Transition Resources website. To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Veterans: Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher. This position is not considered scientific/professional. For information on veterans’ preference, please click here.


BENEFITS:

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DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to www.dhs.gov/careers and select “benefits.”



OTHER INFORMATION:

This announcement may be used to fill one or more vacancies.

Please read the entire announcement.  Submit your complete application package in a timely manner according to the instructions provided in the How To Apply section. Do not submit your application/documents through email. Your resume must support your responses on the assessment questionnaire. If not, you will be found not qualified or your score will be lowered. If, after the initial review, you are determined to be among the Best Qualified group, you may be asked to provide written narrative responses to the Knowledge, Skills and Ability factors.



HOW TO APPLY:

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Your application must be received by 11:59PM EST on Monday, February 04, 2013. 

To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents. See Required Documents section for more detail.

We strongly encourage you to apply online. If you cannot apply online, you may FAX your résumé, assessment questionnaire, and supporting documents to (478) 757-3144. You must print a copy of OPM Form 1203-FX, document your responses to the assessment questionnaire View Occupational Questionnaire and use the official FAX coversheet found here.



REQUIRED DOCUMENTS:

  1. Your résumé
  2. Your responses to the job questionnaire View Assessment Questions
  3. Are you qualifying based on education?  Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed. Those with foreign education, click this link
  4. Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty). Those applying for 10-point preference must fill out the SF-15 (click here for the form) and provide the required documentation listed on the back of the form. Click here for more veterans’ information.
  5. Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  You must submit:
      • a copy of your agency notice, and
      • a copy of your most recent performance rating, and
      • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

AGENCY CONTACT INFO:

Kathy Delauter
Phone: (800)879-6076
TDD: (800)877-8339
Email: KATHERINE.DELAUTER@FEMA.DHS.GOV
Agency Information:
DHS FEMA HCD Talent Acquisition and Processing
16825 S Seton Ave
Emmitsburg, MD
21727

WHAT TO EXPECT NEXT:

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.” We expect to make a final job offer within 30 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation.

For more information on applying for Federal employment, please click here


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Job Announcement Number:

MG-2013-01875-KJD-831552DE

Control Number:

336396300