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This Position Is No Longer Available

Department:  Department Of Homeland Security
Agency:  Immigration and Customs Enforcement
Job Announcement Number:  ICESES/13-823256

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$119,554.00 to $179,700.00 / Per Year
Friday, February 08, 2013 to Friday, March 01, 2013
Full Time - Senior Executive Service (SES)
1 vacancy in the following location:
Washington DC, DC United StatesView Map
United States Citizens


The President has challenged cabinet Secretaries and senior Federal agency heads to create a government that is more citizen centered, results oriented, and market based. To achieve this vision within The Department of Homeland Security, we are searching for high caliber leaders who possess high standards of excellence and enjoy challenges and opportunities.

U.S. Immigration and Customs Enforcement (ICE) is the principal investigative arm of the Department of Homeland Security (DHS).  ICE protects national security and upholds public safety by targeting criminal networks and terrorist organizations that seek to exploit vulnerabilities in the immigration system, in the financial networks, along the U.S. borders, and elsewhere.  The Office of the Chief Information Officer (OCIO) provides information technology services and products that ensure the security and efficiency of our nation's law enforcement system.  The OCIO delivers innovative information technology and business solutions that enable ICE to protect and secure our nation.


The Deputy Chief Information Officer assists the Chief Information Officer (CIO) in providing a strategic vision for the information technology program of ICE and is responsible for the conception, development, and implementation of policies, procedures, and standards, that create and sustain a strong and flexible IT enterprise.  This encompasses such areas as enterprise architecture, technical infrastructure, cyber security, information assurance, application development and integration, disaster recovery, deployment of IT resources, and telecommunications.  The Deputy CIO represents ICE on matters internal and external to the agency and shares with the CIO ultimate accountability for the IT program.


Duty Location:  This vacancy announcement will be used to fill the position of Deputy Chief Information Officer, within the Department of Homeland Security, Immigration and Customs Enforcement, Office of the Chief Information Officer, in Washington, D.C.


  • U.S. Citizenship
  • Background Investigation


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  • Conceives, plans, directs and coordinates through subordinate senior managers, the full range of IT services required to meet the needs of ICE. Incumbent oversees the management, development, implementation, and evaluation of state-of the-art, cutting-edge, global information technology solutions, ensuring that they meet ICE mission requirements.
  • Responsible for responding to the requirements identified by information systems users in the development, testing, integration, implementation, evaluation, operation and maintenance of information technology systems used to secure ICE's mission.
  • Designs and develops strategic plans to ensure a sound integrated IT architecture and promotes effective system design and operation of all IT systems.
  • Analyzes and evaluates the effectiveness of IT projects and operations, ensuring that technical performance measures are met and that projects remain within budget and on time. Provides guidance and recommendations to senior agency officials and subordinates on advanced systems projects and resolves critical problems in a timely, cost-effective manner.
  • Assists the CIO in developing agency directives to implement Congressional and executive level policy changes for information technology that impact computing resource requirements. Analyzes statutory requirements against existing directives to assess the degree of change necessary to comply with the new requirements, coordinates comments on revised directives as part of the review process, and incorporates comments or resolves issues into final directives.
  • Responsible for facilitating the acquisition and support of automated data processing hardware and software as well as acquisition and management of contractor resources.
  • Advises senior management and officials both internal and external to ICE on all aspects of assigned programs. Represents ICE in IT issues of great importance and/or sensitivity and exercises broad delegated authority in formulating, advocating, and promoting ICE-wide IT policies and programs. Determines actions to take in view of public relations implications and the need to maintain effective relations with a variety of outside groups.
  • Develops and defends budget estimates and related justifications, accountable for ensuring that funds, positions, property and other assets are properly used and within the operating budget.
  • Incumbent takes necessary measures to ensure consistent interpretation of the laws, policies, plans and procedures within the OCIO. Responsible for planning, directing, and managing special government-wide IT initiatives and projects.
  • Shares with the CIO responsibility for the supervision of senior level program managers. Makes decisions on work problems, issues, policies, etc.; evaluates subordinate managers' performance and reviews; makes selections for key positions; hears grievances and employee complaints not resolved at a lower level; and proposes, reviews, or decides serious disciplinary cases.
  • Personally complies with and ensures, through effective systems of control, the compliance of subordinates with integrity standards and all applicable laws, regulations, and Instructions governing employee standards of conduct.
  • Fully supports and implements ICE's affirmative action effort with respect to all positions under his/her supervision.


As a member of the agency's executive team, you will implement the President's Management Agenda within your specific area of responsibility.  For an overview of the diverse responsibilities ICE carries out within the Government, visit our website at


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As a basic requirement for entry into the SES, you must have progressively responsible executive leadership and supervisory experience that is indicative of senior executive level managerial capability. This experience should be sufficiently broad in scope and at a major management level in a large or complex organization.The ideal candidate will have experience supervising a large number of employees through subordinate supervisors and have experience hiring, developing, and evaluating employees.


Your application package should demonstrate that you have the knowledge, skills and abilities to successfully fulfill responsibilities inherent in most SES positions such as:

  • Directing the work of an organizational unit;
  • Ensuring the success of one or more specific major programs or projects;
  • Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance;
  • Supervising the work of employees; and exercising important policy-making, policy­determining,or other executive functions.


If your application package does not include these basic qualifications you will not be determined qualified for this position.


Executive Core Qualifications (ECQs):The following five ECQs and the Fundamental Competencies are the primary selection criteria for SES positions. The ECQs were developed to assess executive experience and potential and do not evaluate technical expertise. ECQs measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions.


ECQ 1 -LEADING CHANGE:   This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this Executive Core Qualification (ECQ) is the ability to establish an organizational vision and to implement it in a continuously changing environment.


ECQ 2 -LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.


ECQ 3 -RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.


ECQ 4 -BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.


ECQ 5 -BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments. or international organizations to achieve common goals.



Additional information on the Executive Core Qualifications is available at



1) Expert knowledge of best practices in information technology management and acquisitions, and skill in managing complex IT programs that support an enterprise vision, create improved customer service, and ensure IT program performance in a large, geographically-dispersed organziation.

2) Experience in applying knowledge of system development life-cycle (SDLC) specific methodology to major acquisition programs to achieve the desired outcome of supporting the mission at the best value for the government.


3) Expert background in implementing complex multi-year application systems of both commercial and governmental off the shelf software to meet agency business requirements.



Background Investigation: This position is a sensitive position and the tentative selectee must undergo and successfully complete a background investigation as a condition of placement/retention in the position. A security clearance is required.


Drug Testing: This position has been identified as a Testing Designated Position under the CBP Applicant and Employee Drug Testing Program. Satisfactory completion of a drug test is a condition of placement and/or employment in the position and the incumbent(s) of this position is thereafter subject to Random Drug Testing.  


Financial Disclosure: If you are hired, you will have to complete a Public Financial Disclosure Report within 30 days after appointment.


Selective Service: If you are a male born after December 31, 1959 and selected for this position, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under Selective Service law.


Mobility: Organizational and geographical mobility is essential in developing and managing SES leaders and generally is a key to advancement.  Therefore, applicants are expected to be mobile and once appointed SES members may be reassigned at the discretion of the appointing authority.


Immigration Reform and Control Act: The Immigration Reform and Control Act of 1986 seeks to preserve jobs for those who are legally entitled to them: American citizens and aliens who are authorized to work in our country. This law requires employees to provide a document or documents that establish identity and employment eligibility.


Probationary Period:   You will serve a one-year probationary period unless you previously completed a probationary period in the SES.


ICE is an equal opportunity employment employer:   Selection for positions will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.


ICE provides reasonable accommodations to applications with disabilities.   If you need a reasonable accommodation for any part of the application and hiring process, please notify us.   Decisions on granting reasonable accommodation will be made on a case-by-case basis.



How You Will Be Evaluated:

Our evaluation will be based on the information you provide.  Verification of performance, suitability, and security information from reference checks will be taken into consideration when making offers of employment.

You will be evaluated on the quality and extent of your total accomplishments, experience, and education.  Your application will be evaluated by a rating and ranking panel, and highly qualified candidates may undergo an interview and reference checks.  The ICE Executive Resources Board (ERB) will review results and make recommendations on final selections to the appointing authority.  Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQs must be certified by a QRB after selection and before appointment can occur.


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You may be eligible for performance bonuses of 5 to 20 percent of base pay for superior accomplishments. The total compensation package includes other benefits and options.  


You will be covered by a defined benefit, contributory Federal Retirement System.


You may participate in a retirement savings investment plan that offers before-tax savings and tax-deferred investment earnings.


You may select one of a variety of health plans and options under the government's Federal Employees' Health Benefits program and you may participate in the Federal Employees' Group Life and Long Term Care Insurance Programs.


In addition to the 10 regular paid holidays observed by the government, you will earn 26 vacation days and 13 days of sick leave per year.


Relocation:  Relocation expenses may be paid in accordance with Federal Travel Regulations.   


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Note: You must submit a complete online application package using the USA Jobs website application manager. We are no longer accepting resumes via email or standard/express mail.


  • To begin, click the Apply Online button on the job announcement posting to create an account or log in to your existing USAJOBS account.
  • Follow the directions to register and submit all required documents.
  • You may review your saved application(s) at

 Visit this site to create your account and apply for this position -


 Your application materials must be received by 11:59 p.m. EDT of the closing date of this announcement date.


It is your responsibility to verify that information entered, uploaded, and sent is received and is accurate.


Fax: If you are unable to upload your documents using Application Manager, you may fax them to 1-478-757-3144.  DO NOT FAX the same documents that have been uploaded into Application Manager.  If you are unable to submit your application online, you may View Occupational Questionnaire, complete the questionnaire using form 1203-FX, and fax the form to 1-478-757-3144. The required fax cover sheet must be included and should include the Vacancy Identification Number: ICESES/13-823256.


You may verify your documents have been processed by logging into Uploaded documents may take up to one hour to clear virus scan. Faxed documents may take 2-3 business days to process.



1.  Resume - Ensure that your resume contains your full name, address, phone number and email address.   Additionally, we recommend you include job titles, salaries, employers' names and addresses, supervisor's names and phone numbers (indicate if we may contact your current and former supervisors), starting and ending dates of employment. Your resume needs to emphasize your level or responsibilities, the scope and complexity of programs managed, and your program accomplishments, including the results of your actions. When uploading your resume, choose the Supporting Document Type called "Resume".

2.   Executive Core Qualifications (ECQs) - Required for all applicants except noncompetitive applicants. This document carries the greatest weight in your selection and is the basis for your final consideration for certification in the Senior Executive Service.   As a competitive applicant, you must submit a narrative statement for each ECQ describing work experiences that reflect proven, demonstrated success in meeting these requirements.    You must address each ECQ separately. You are required to respond to all ECQs. If you fail to do so, you will be rated as 'ineligible.'  The narrative for your ECQs must not exceed 10 pages in total. It is recommended that each ECQ narrative be no more than two pages.   When uploading your ECQs, choose the Supporting Document Type called "ECQ."

The preferred format for your response is the CCAR Model (Challenge/Context/Action/Results). Simply, you should pick 1-2 work experiences per ECQ and write a story using this outline of the CCAR Model:  

a. Challenge: Describe a specific problem or goal that you faced in a job.

b. Context: Describe the individuals and groups you worked with, and/or the environment in which you worked to tackle a particular challenge (e.g., clients, co-workers, Members of Congress, shrinking budget, low morale.) Describe how that context influenced how the problem evolved; why it was important; and what complicated resolving it.

c. Action: Discuss the specific action you took to address the challenge.   Be specific about what you did so you can show the nexus between your action and the impact on the final solution.

d. Results: Give specific examples of the results of your actions (e.g. process improvements, money saved, increased efficiency, productivity or customer satisfaction).   These accomplishments demonstrate the quality and effectiveness of your leadership skills.

Your examples should emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts.   ECQs measure of demonstrated performance.   Education or training alone in a particular ECQ is not qualifying experience.   References to training and education should be limited to those that specifically supplement your executive work experience.

Applicants preparing ECQs for the first time should expect to spend approximately 40 hours writing and refining the narrative responses, so you should plan accordingly to meet the application deadline.

Tips on writing a good ECQ narrative, guidance on the CCAR model, and sample approved ECQs are available at

NOTE:  ECQ Exemption for Non Competitive Applicants - If you are a career SES appointee, eligible for reinstatement into the SES or a graduate of an OPM-certified Candidate Development Program you do not have to submit ECQs, but you must submit MTQ(s), discussed below, and all other required documents.

 3.   Mandatory Technical Qualifications (MTQs). Required for all applicants. Applicants must submit narrative responses to each of the qualifications listed in the Mandatory Technical Qualifications section of this vacancy announcement.   Narrative responses must not be longer than two pages per MTQ.  This is addition to the 10 page maximum for the ECQs.   You must address each MTQ separately.   You are required to respond to all MTQs. If you fail to do so, you will be rated as 'ineligible.' Select the supporting document "MTQs" to upload your responses.


4.  Proof of Federal Employment/Status.   For positions open to all Federal employees, you must provide a Standard Form-50, Notification of Personnel Action, which shows your current or former civil service status.   You can obtain this from your Official Personnel Folder maintained by your servicing personnel office, or in your Electronic Official Personnel Folder (EOPF).

5.   Proof of Non-Competitive Eligibility.   Current and former SES members and graduates of OPM-approved SES Candidate Development Programs, who wish to be considered as non-competitive eligible, must provide proof of eligibility.   Current and former SES should provide a copy of the Standard Form-50, Notification of Personnel Action, for the initial appointment to the SES.   This personnel action is the only action that reflects that you previously competed and were certified by an OPM Qualifications Review Board.   Individuals who were removed from the SES or did not complete the SES probationary period are not eligible for non-competitive appointment. CDP graduates should provide a copy of the OPM QRB Criterion B Certification.


Martesia S. Lavant
Phone: (202)732-7568
Agency Information:
ICE Dallas Service Center
800 K Street NW
Washington, DC


Our evaluation will be based on the information you supply.  You should expect that we will verify performance, suitability, and security information from reference checks and take that information into account in making employment offers.

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