Applicants must meet either the specialized experience or substitution of education for experience described below. Specialized Experience Requirements: Applicants must have at least one year of specialized experience equivalent to the GS-4 level which includes such experience as: - Providing clerical support to Compliance Officers or investigators in a regulatory compliance agency which required an understanding of the program; - Providing general and/or technical information to the public regarding policies or procedures; - Experience or education that provides a general knowledge of Freedom of Information Act or the Privacy Act; - Using personal computers to prepare investigative documents with complicated formatting such as headers, footers, tables or charts. Or SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Applicants may substitute their education for specialized experience. Applicants who use education to qualify must submit a copy of their college transcript - non-official transcript is acceptable. FOR GS-5 : 4 years above the high school level in any field of study.
Typing proficiency of at least 40 words per minute and word processing experience is required. Indicate typing speed on your application.
HOW YOU WILL BE EVALUATED:
If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.
Category A - Best-qualified.
Category B - Well-qualified.
Category C - Qualified.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):
-Organizational awareness - Knows how social, political, organizational, and technological systems work and operates effectively within them. This includes the policies, procedures, rules, and regulations of the work or organization.
-Provides clerical support - provide a variety of clerical support to office staff.
-Applies technology to tasks - Selects and understands procedures, machines, or tools that will produce the desired results; identifies or solves problems in machines, computers, or other technologies as they are related to performing tasks. -Manages and analyzes information - Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
-Communication skills - Uses correct English grammar, punctuation, and spelling to communicate thoughts, ideas, information, and messages in writing. Uses correct English grammar to organize and communicate ideas in words that are appropriate to listeners and situations; uses body language appropriately.
-Self-management - Sets well-defined and realistic personal goals; monitors progress and is motivated to achieve; manages own time and deals with stress effectively.
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.
Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)
INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration. ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".
Click Application of Veterans Preference for Category Rating Jobs
for more information. To preview questions please click here.