This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department of the Navy

Agency:U.S. Marine Corps

Job Announcement Number:2710

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$44,000.00 to $49,000.00 / Per Year


Wednesday, January 16, 2013 to Thursday, January 24, 2013




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1 vacancy - Camp Pendleton, CA, USView Map





Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.


This position is located at HLMA-469 aboard MCB Camp Pendleton. Candidates selected for this position will serve as a Family Readiness Officer.



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    Reports to the unit commander. Serves as the primary representative to provide command family readiness outreach, support and assistance to the unit's military personnel and their families at the Lieutenant Colonel command level. Exercises sound judgment and initiative in carrying out responsibilities. Interprets and adapts guidance and material to resolve complex situations as they arise. Works with wide latitude for independent action and ensures overall program effectiveness, soundness of recommendations and effective use of resources. Represents the unit commander at internal and external meetings or forums to address and resolve family readiness issues and functions. Provides command outreach, support and assistance to the unit's military personnel and their families and assists Marines in their responsibility to attain and maintain personal and family readiness. Serves as part of the unit commander’s Family Readiness Command Team, which guides the unit’s efforts in assisting Marines in attaining personal and family readiness. The unit commander establishes the priorities and direction of the Unit Family Readiness Program and the FRO is the primary staff member responsible for carrying out the commander’s vision and intent. Implements the Unit Family Readiness Program in its mission to support individual Marines in attaining family readiness. Support to families shall encompass Marines, spouses, children, and designated parents/extended family members of Marines. Conducts proactive outreach, rapport development and multi-faceted communication efforts to facilitate meaningful two-way communication between the command and its Marines and families. Assures the unit conforms to applicable guidance and regulations in the execution of the Unit Family Readiness Program and remains ready to successfully undergo the scrutiny of higher-headquarters assessments. Supervises Deputy FROs and family readiness volunteers to include: assigning and distributing work, providing guidance to get work started, setting work pace, demonstrating work methods, ensuring worksite materials and tools are available to complete work, reporting workplace injuries immediately to the immediate or higher level supervisor, and to the Human Resources office; following up and inspecting completed work, meeting productivity goals, ensuring employees follow security, safety and housekeeping rules, conducting on-the-job training, coaching, counseling, tutoring, and mentoring employees; recommending and completing volunteer hire and removal actions, completing performance reviews, recommending volunteer awards, verifying timekeeping logs, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Prepares and distributes official information via the mass communication system, Unit Family Readiness Program Newsletter, official unit website, unit toll-free phone numbers, and other media. Monitors and analyzes usage patterns for communications methods, to include Marine Online Readiness Roadmaps.

    Partners with PAO as appropriate. Distributes marketing materials developed and provided by HQMC and/or MCCS. Develops and implements Unit Family Readiness Program communication plan of action and milestones, to include awareness marketing. Drafts speeches and strategic communications messages as required. Delivers briefs and presentations as needed (from General Officer to family member level).


    Provides Marines and designated family members with official command communication and Information and Referral (I&R) services for emerging challenges. In providing I&R services, establishes and maintains contact with other organizations, including but not limited to, MCCS, Marine and Family Services, Marine Corps Family Team Building, MCCS Area Coordinator, and other on-base and off-base resources. Communicate purpose and extent of the family support programs to Marines and extended family members. Actively encourage family member use of available resources and programs.


    Plans, coordinates and executes administrative and logistical requirements, in partnership with the MCCS Area Coordinator, MCFTB, or other applicable entities for Unit Family Readiness Program events such as Family Days, pre-, during and post-deployment events, and others as required. Coordinates and attends Family Readiness Command Team meetings. Attends closing ceremonies for MCFTB trainings/sessions and volunteer appreciation events related to unit Marines and family members. Assesses family readiness training and education needs of unit Marines and families, and coordinates MCCS support to meet those needs. Establishes training schedules and coordinates delivery of training. Welcomes new families to the unit, establishing a relationship and providing information regarding the many resources available. Supports activities that build unit cohesion and a sense of community among the unit families. Assures Marines who are required to establish a Family Care Plan (FCP) have completed one that is executable. Explains the purpose and intent of the requirement and assists them in the completion of the FCP.


    Establishes and maintains liaison with, and serves as a mentor to, subordinate unit FROs. Assists in the development, implementation, and evaluation of subordinate Unit Family Readiness Programs. Conducts periodic assessments of subordinate units' personal and family readiness programs and provides appropriate recommendations for improvements. Oversees and directs the efforts of Family Readiness Program Assistants. Validates and tracks volunteer service hours in coordination with the Installation Volunteer Coordinator. Coordinates appropriate volunteer recognition. Monitors and maintains fund allocations. Develops long range and short range cost estimates for program funding requirements. Monitors overall budget execution. Acts as the approving official for reimbursement of volunteer expenses. Maintains contact and coordination with MCCS (e.g., Directors of MCFTB and Marine and Family Services) and others regarding the effectiveness of MCCS programs and services. Marines and their family members through use of an established assessment tool will provide feedback to the commander, for consideration for performance appraisal, regarding program effectiveness and effective use of resources. Ensures OPSEC and Privacy Act compliance. Adheres to principles and concepts of the EEO program. Performs other related duties as assigned.


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    Bachelor’s degree from an accredited college or university is preferred, and two years related military family life experience, demonstrating a high degree of interpersonal communication and the skill set to adapt and respond to diverse situations unique to the military lifestyle.

    Demonstrated skill to: serve as a representative to provide command Family Readiness outreach, support and assistance to the Command’s military personnel and their families, exercise sound judgment and initiative in carrying out responsibilities. Ability to resolve situations as they arise, work with wide latitude for independent action to ensure overall program effectiveness, soundness of recommendations and effective use of resources.

    Skills to assign tasks to volunteers and supervise them in the accomplishment of those tasks. Skills to maintain personal contacts and collaborate within the Command. Must possess a basic

    level of knowledge of Marine Corps philosophies, policies, military lifestyle and organizational structure with a clear understanding of the role of the Unit Family Readiness Program. . Must have the ability to use Microsoft Office software, suites, and web based applications, and creating, maintaining, and manipulating databases.

    Must possess and demonstrate sound communication skills (oral and written), presentation skills, interpersonal skills, and social poise. Must possess coalition building skills and sufficient experience to exercise discretion to refer families when appropriate. Must be detail-oriented, organized and adaptable. A positive attitude is essential.

    Ability to establish realistic long and short term goals and objectives, set achievable deadlines and react quickly to changing priorities, Must possess strong customer services skills and be able to tactfully communicate with all levels of the Military and civilian community. Must have the ability to work independently.

    Must be able to accommodate a flexible work schedule to include weekend and night time hours. Must be able to travel as directed by the Commander.

    Must be able to obtain and retain a Secret clearance as required (based on location).





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    Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.


    It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

    As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

    Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.


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    All applications must be submitted online via the MCCS Careers website:

    Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.


    Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.


    *Education/certification certificate(s), if applicable.

    *If prior military, DD214 Member Copy

    This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

    Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with “TA” stamped in red on front of card.






    Human Resources
    Phone: 760-725-5893
    Fax: 111-111-1111
    Agency Information:
    U.S. Marine Corps
    Camp Pendleton
    Camp Pendleton, CA
    Fax: 111-111-1111



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