Reports to the unit commander. Serves as the primary representative to provide command family readiness outreach, support and assistance to the unit's military personnel and their families at the Lieutenant Colonel command level. Exercises sound judgment and initiative in carrying out responsibilities. Interprets and adapts guidance and material to resolve complex situations as they arise. Works with wide latitude for independent action and ensures overall program effectiveness, soundness of recommendations and effective use of resources. Represents the unit commander at internal and external meetings or forums to address and resolve family readiness issues and functions. Provides command outreach, support and assistance to the unit's military personnel and their families and assists Marines in their responsibility to attain and maintain personal and family readiness. Serves as part of the unit commander’s Family Readiness Command Team, which guides the unit’s efforts in assisting Marines in attaining personal and family readiness. The unit commander establishes the priorities and direction of the Unit Family Readiness Program and the FRO is the primary staff member responsible for carrying out the commander’s vision and intent. Implements the Unit Family Readiness Program in its mission to support individual Marines in attaining family readiness. Support to families shall encompass Marines, spouses, children, and designated parents/extended family members of Marines. Conducts proactive outreach, rapport development and multi-faceted communication efforts to facilitate meaningful two-way communication between the command and its Marines and families. Assures the unit conforms to applicable guidance and regulations in the execution of the Unit Family Readiness Program and remains ready to successfully undergo the scrutiny of higher-headquarters assessments. Supervises Deputy FROs and family readiness volunteers to include: assigning and distributing work, providing guidance to get work started, setting work pace, demonstrating work methods, ensuring worksite materials and tools are available to complete work, reporting workplace injuries immediately to the immediate or higher level supervisor, and to the Human Resources office; following up and inspecting completed work, meeting productivity goals, ensuring employees follow security, safety and housekeeping rules, conducting on-the-job training, coaching, counseling, tutoring, and mentoring employees; recommending and completing volunteer hire and removal actions, completing performance reviews, recommending volunteer awards, verifying timekeeping logs, keeping abreast of and actively supporting the principles of the EEO program, and prevention of sexual harassment. Prepares and distributes official information via the mass communication system, Unit Family Readiness Program Newsletter, official unit website, unit toll-free phone numbers, and other media. Monitors and analyzes usage patterns for communications methods, to include Marine Online Readiness Roadmaps.
Partners with PAO as appropriate. Distributes marketing materials developed and provided by HQMC and/or MCCS. Develops and implements Unit Family Readiness Program communication plan of action and milestones, to include awareness marketing. Drafts speeches and strategic communications messages as required. Delivers briefs and presentations as needed (from General Officer to family member level).
Provides Marines and designated family members with official command communication and Information and Referral (I&R) services for emerging challenges. In providing I&R services, establishes and maintains contact with other organizations, including but not limited to, MCCS, Marine and Family Services, Marine Corps Family Team Building, MCCS Area Coordinator, and other on-base and off-base resources. Communicate purpose and extent of the family support programs to Marines and extended family members. Actively encourage family member use of available resources and programs.
Plans, coordinates and executes administrative and logistical requirements, in partnership with the MCCS Area Coordinator, MCFTB, or other applicable entities for Unit Family Readiness Program events such as Family Days, pre-, during and post-deployment events, and others as required. Coordinates and attends Family Readiness Command Team meetings. Attends closing ceremonies for MCFTB trainings/sessions and volunteer appreciation events related to unit Marines and family members. Assesses family readiness training and education needs of unit Marines and families, and coordinates MCCS support to meet those needs. Establishes training schedules and coordinates delivery of training. Welcomes new families to the unit, establishing a relationship and providing information regarding the many resources available. Supports activities that build unit cohesion and a sense of community among the unit families. Assures Marines who are required to establish a Family Care Plan (FCP) have completed one that is executable. Explains the purpose and intent of the requirement and assists them in the completion of the FCP.
Establishes and maintains liaison with, and serves as a mentor to, subordinate unit FROs. Assists in the development, implementation, and evaluation of subordinate Unit Family Readiness Programs. Conducts periodic assessments of subordinate units' personal and family readiness programs and provides appropriate recommendations for improvements. Oversees and directs the efforts of Family Readiness Program Assistants. Validates and tracks volunteer service hours in coordination with the Installation Volunteer Coordinator. Coordinates appropriate volunteer recognition. Monitors and maintains fund allocations. Develops long range and short range cost estimates for program funding requirements. Monitors overall budget execution. Acts as the approving official for reimbursement of volunteer expenses. Maintains contact and coordination with MCCS (e.g., Directors of MCFTB and Marine and Family Services) and others regarding the effectiveness of MCCS programs and services. Marines and their family members through use of an established assessment tool will provide feedback to the commander, for consideration for performance appraisal, regarding program effectiveness and effective use of resources. Ensures OPSEC and Privacy Act compliance. Adheres to principles and concepts of the EEO program. Performs other related duties as assigned.