This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Contract Specialist

Department:Department of the Army

Agency:U.S. Army Contracting Command

Job Announcement Number:SCEP13247753-825790

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$38,790.00 to $50,431.00 / Per Year

OPEN PERIOD:

Thursday, January 17, 2013 to Tuesday, January 22, 2013

SERIES & GRADE:

GS-1102-07

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

11

DUTY LOCATIONS:

1 vacancy in the following location:
Fort Polk, LA United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Civilian employees serve a vital role in supporting the Army mission. They provide the skills that are not readily available in the military, but crucial to support military operations. The Army integrates the talents and skills of its military and civilian members to form a Total Army.

 

The surrounding community of Fort Polk is comprised of the towns of Leesville, DeRidder, New Llano and Anacoco. The nearest cities are Alexandria (45 miles northeast) and Lake Charles (55 miles south). The area is considered rural and includes Kisatchie National Forest, which offers hunting and recreational activities located nearby. Also, located nearby are Toledo Bend Lake, Vernon Lake and Anacoco Lake for those interested in fishing, boating, swimming etc

 

 Who May Apply: Click here for more information.

 

  • All U. S. citizens and Nationals with allegiance to the United States.

     

The Full Performance Level: 11

KEY REQUIREMENTS

  • Temporary duty travel is required 20% of the time.
  • Annual Financial Disclosure Statement is required.
  • Payment of Permanent Change of Station (PCS) costs is not authorized.
  • Must be able to obtain and maintain a Secret security clearance.

DUTIES:

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Work assignments are progressively complex and intended to broaden your skills and provide you with practical experience to prepare you to perform at the target grade level. At the target grade level the major duties are:

 

  • Responsible for pre-award and post award functions for a variety of supplies, commodities, services, equipment, and construction contracts.
  • Performs market research, determines the most suitable methods of acquisition and prepares acquisition plans and attendant acquisition documents.
  • Develops source selection criteria and technical evaluation plans, determines need for and conducts acquisition conferences and other activities with industry to ensure all requirements of the agency are clearly communicated.
  • Meets with contractors and technical representatives in product presentations and demonstrations, negotiates terms and conditions of contracts, utilizes innovative techniques and ideas to develop contractual arrangements talking into consideration life cycle management, cost benefit analysis, economic pricing arrangements, market fluctuations, distribution consideration, etc.
  • Performs a full range of contract administration functions.
  • Monitors contractor performance, gathers, analyzes and records contractor past performance information, negotiates change orders and prepares contract modifications and attendant documentation, interprets contract provisions for contractors and for officials of the agency, and provides appropriate advice and guidance.
  • Identifies and negotiates consideration for late delivery and non-conforming products and as necessary, prepares termination notices, reviews settlement proposals, negotiates settlement actions, and recommends appropriate action.

 

Specialized experience: To qualify at the GS-07 level applicants must possess one year of specialized experience equivalent to the next lower grade/level (GS-05). Specialized experience is defined as: Administrating a contract from inception of need to close out. Conducted complex contract negotiations. Providing advice and guidance on procurement of complex items. Developed source selection criteria and technical evaluation plans.

 

HOW YOU WILL BE EVALUATED:

 

Specifically you will be evaluated on the following competencies:

  • Knowledge of Federal contracting principles, policies, regulations, and procedures.
  • Knowledge of cost and price analysis techniques.
  • Knowledge of contract types, required clauses, special provisions, and ability to plan and carry out an acquisition.
  • Skill in negotiation techniques.
  • Ability to communicate orally and in writing.

 


QUALIFICATIONS REQUIRED:

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Qualifications and requirements for a GS-07 include:

 

* A bachelor's degree from an accredited educational institution authorized to grant baccalaureate degrees;

 

       AND

 

At least 24 semester hours of study from an accredited institution of higher education in any combination of the following fields: Accounting, Business, Finance, Law, Contracts, Purchasing, Economics, Industrial Management, Marketing, Quantitative Methods, or Organization and Management obtained within or in addition to the bachelor's degree.

       OR

* Superior Academic Achievement: Completion of all requirements for a bachelor's degree in any field plus one of the following Superior Academic Achievement standards:

 

A grade point average (GPA) of "B" (i.e., a GPA of 2.95 or higher out of a possible 4.0) for all completed undergraduate courses or those completed in the last two years of undergraduate study.

 

A GPA of "B+" (i.e., 3.45 or higher out of a possible 4.0) for all courses in your major field of study or those courses in your major completed in the last two years of undergraduate study.

 

Rank in the upper one-third of your baccalaureate graduating class or of a major university subdivision such as a College of Arts and Sciences.

 

Membership in a national scholastic honor society (other than freshman honor societies) recognized by the Association of College Honor Societies. 

 

       OR

* One (1) Year Specialized experience equivalent to at least the GS-5 grade level.


Other Requirements:

·        Male Applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration. 

·        You will be required to provide proof of U.S. Citizenship

·        One-year probationary period required.

·        Direct Deposit of Pay is required.

·        Travel may be required to receive training

·        If selected, official college or university transcript must be submitted.  However, if applying based on education, unofficial transcripts must be submitted at the time of applications.

CONDITIONS OF EMPLOYMENT:

   • The incumbent must be able to obtain and maintain a SECRET security clearance.

 

  • Occasional temporary duty travel is required up to 20% of the time.

 

   • Incumbent must meet Defense Acquisition Work Improvement Act requirements (DAWIA) Level II certification in Contracting. Certification prior to hiring is not essential but must be accomplished within 24 months after entry into this position.


   • Incumbent is required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634, Subpart I USOGE, 6/08). Executive Branch Personnel Confidential Financial Disclosure Report upon entering the position and annually, in accordance with DoD Directive 5500-7-R, Joint Ethics Regulation, dated 23 March 2006.


   • This is an Army Acquisition and Technology Workforce position.


   • The employee must meet DoD 5000.52-M requirements applicable to the duties of the position.

Other Notes:

This is a Career Program Position (CP). # 14

 

Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.

 

Defense National Relocation Program will not be authorized.

 

Salary includes applicable locality pay or Local Market Supplement.

 

Applicants selected from this announcement may be required to serve a one-year probationary period.

 

If selected at a grade below the target grade of the position, you may be noncompetitively promoted to the next higher grade when all statutory and regulatory requirements have been met, performance is satisfactory and promotion is recommended by the supervisor. Promotion is not guaranteed.

 

Additional vacancies may be filled from this announcement upon its closing for up to 90 days.

 

The highest grade held, refers to the highest grade you have held during your civilian federal career.

 

Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in being removed from consideration for this position.

 

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.


BENEFITS:

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Working for Department of the Army offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees.   To find out more click here http://www.usajobs.gov/EI/benefits.asp.



OTHER INFORMATION:

1. All qualification requirements must be met within 30 days after the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications .



HOW TO APPLY:

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To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Additional Required Documents (see Required Documents section below)

The complete Application Package must be submitted by 11:59 PM (EST) on Tuesday, January 22, 2013.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
 
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
 

To fax supporting documents you are unable to upload, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID  825790.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire ,
2. Print this 1203FX form to provide your response to the occupational questionnaire
http://www.opm.gov/forms/pdfimage/opm1203fx.pdf, and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.



REQUIRED DOCUMENTS:

Step 2

  • Resume
  • Transcripts
  • Qualifications
  • Veterans Preference documentation
  • Miscellaneous

Submitting Documents

 

If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account https://applicationmanager.gov/ for this vacancy announcement. Your documents will display under the Details tab in the Document area.

 

Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. Print the pre-populated cover page on the upload documents screen of Application Manager. Or, you may click this link http://staffing.opm.gov/pdf/usascover.pdf to print a copy of the cover page. When faxing documents, follow the procedures outlined below.  

 

  • Include the 8-character Vacancy Identification Number 825790
  • Provide your Social Security Number and full name in the spaces provided or we will not be able to associate your document(s) with the rest of your application.
  • You may submit multiple documents for the same vacancy announcement using one cover page.
  • Fax your cover page and documents to 1-478-757-3144.

Faxed documents submitted with missing information will not be processed. The following will prevent your documents from being processed: 

 

  • Not using the special cover page mentioned above.
  • Missing, incomplete, or invalid Vacancy Identification Number
  • Missing or incomplete Social Security Number or name

Note: If you have documents in your Application Manager account from a previous vacancy announcement they can be opened, copied and saved then reused as an upload file for this vacancy. Uploading your documents will speed the processing of your application for this announcement.

Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process, fax, mail or by hand-deliver. Please be sure to include all of the following information in your resume:

To submit the documents requested follow the instructions below: Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications  can be submitted electronically using the document upload process, fax, mail or by hand-deliver. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.

Note: Please be sure to include all of the following information in your resume:

Job Information:
-Vacancy Identification Number, title, grade and location for which you are applying.
Personal Information:
- Full name, mailing address (with zip code) and day/evening telephone numbers (with area code).
- Social Security Number. Giving your Social Security Number is voluntary. However, we cannot process your application without it.
- Country of Citizenship.
- If ever employed by the Federal Government, please show the highest Federal civilian grade held, job series, and dates of employment in grade.
Education:
- High School name, city, state and zip code, date of diploma or GED.
- Colleges and/or Universities attended, city, state and zip code.
- Major field(s) of study.
- Type and year of degree(s) received. If no degree received, show total credit hours received in semester or quarter hours.
Work Experience for each paid or non-paid position held related to the job for which you are applying (do not provide copies of job descriptions):
- Job title.
- Duties and accomplishments.
- Number of hours per week.
- Employer's name and address.
- Supervisor's name and phone number.
- Starting and ending dates of employment (month and year).
- Salary.
- Indicate if your current supervisor may be contacted.
Other Qualifications:
- Job-related training courses (title and year).
- Job-related skills (e.g., other languages, computer software/hardware, tools, machinery, typing speed, etc.)
- Job-related certificates and licenses.
- Job-related honors, awards, and special accomplishments. (e.g., publications, memberships in professional or honor societies, leadership activities, public speaking, performance awards, etc.) Do not send copies of documents unless specifically requested.

AGENCY CONTACT INFO:

Gwen E. Ferguson
Phone: (407)208-3310
Fax: (407)208-3380
Email: GWEN.FERGUSON@US.ARMY.MIL
Agency Information:
DA CHRA ACWA
12350 Research Parkway
Orlando, FL
32826 Fax: (407)208-3380

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a reveiw of your complete application is made you will be notified of your rating and or referral to the hiring official.  If further evaluation or  interviews are required you will be contacted.

Instructions for completing the OPM 1203-FX:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

Social Security Number

Enter your Social Security Number in the space indicated. Providing your Social Security Number is voluntary, however we can not process your application without it.


Vacancy Identification Number

The Vacancy Identification Number is: 825790


1. Title of Job

Contract Specialist


2. Biographic Data

All biographic information is required, except for your telephone number and the contact time.


3. E-Mail Address

4. Work Information

5. Employment Availability

6. Citizenship

Are you a citizen of the United States?
7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

Enter the lowest grade level you will accept.


07

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

14. Veteran Preference Claim

15. Dates of Active Duty - Military Service

These dates are required if you have claimed Veterans' Preference unless you have claimed derived Preference (i.e., widows, spouse, etc.)
Please use this format: (mm/dd/yyyy)


16. Availability Date

You may omit the availability date if you can begin work immediately. Otherwise you must provide the date you will be available for employment. Please use this format: (mm/dd/yyyy)


17. Service Computation Date

18. Other Date Information

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

Select/enter at least one occupational specialty. The specialty code for this position is:


001 Contract Specialist

21. Geographic Availability

Select/enter at least one geographic location in which you are interested and will accept employment. The location code for this position is:


220772115 Fort Polk, LA

22. Transition Assistance Plan

In this section indicate if you are a surplus or displaced Federal employee requesting special priority consideration under the Career Transition Assistance Plan (CTAP) or the Interagency Career Transition Assistance Plan (ICTAP).

Note: To receive consideration for CTAP or ICTAP, you must submit the necessary supporting documentation. Refer to the vacancy announcement for additional information and instructions.


23. Job Related Experience

Please insert the total number of years and months of your job related experience.


24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

OCCUPATIONAL QUESTIONS - Mark only 1 response for each question.

EDUCATIONAL BACKGROUND AND WORK EXPERIENCE

This section asks you to describe your educational background, your work, and other experiences in specific factors which relate to job performance. ALL QUESTIONS MUST BE ANSWERED. Record your answers in Section 25.

1. From the descriptions below, select the letter that describes the education or experience you have that demonstrates your ability to perform GS-5, Contracting work. If your highest level of education is not described below, choose the letter that describes experience or lower level education that you do have. Mark only 1 response.

A. I have completed a 4-year course of study leading to a bachelor's degree or I possess a bachelor's degree that would equip me to perform the work of the position.

B. I have at least 24 semester hours in a combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management.

C. I have education beyond the bachelor's degree, e.g., one full year of graduate study or more, master's degree, Ph.D., LL.B., J.D., etc. My field of study for at least one year of my postgraduate education was in one or a combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management. (Refer to the instructions on how to define 1 academic year of graduate level study)
D. I occupied a GS-1102, Contract Specialist position in the Federal Government on January 1, 2000, in one of the following grade levels GS-5, GS-7, GS-9, GS-11 or GS-12.

E. My education is not reflected in any of the above statements.

2. From the descriptions below, select the letter that describes the education or experience you have that demonstrates your ability to perform GS-7, Contracting work. If your highest level of education is not described below, choose the letter that describes experience or lower level education that you do have. Mark only 1 response.

A. I have a bachelor's degree in a field that would equip me to perform the work of the position, and I have superior academic achievement. (Refer to the instructions for information on the Superior Academic Achievement provision)
B. I have one full year of graduate level study, or I possess a master's or higher degree, e.g., LL.B., J.D., LL.M., Ph.D., etc. My field of study for at least one year of my postgraduate education was in one or a combination of the following fields: accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or organization and management. (Refer to the instructions on how to define 1 academic year of graduate level study)
C. I have at least one year of specialized experience performing work of the type listed in the following examples: developing, preparing, and presenting terms and conditions in bids or proposals related to the award of contracts; or negotiating and awarding contracts, contract modifications, and subcontracts; or in legal practice involving the analysis of procurement policies and procedures; or administering the terms and conditions of contracts, including such aspects as preparing contract modifications, evaluation of performance under the contract, and contract termination; or analyzing proposed prices or costs, including such aspects as evaluating technical and audit reports, forecasting price trends, evaluating economic factors, estimating production efficiencies, and evaluating methods of allocating costs through various types of overhead and general administrative expense.
D. I have at least one year of work experience in performing general clerical work (filing, answering phones, typing, etc.)
E. I have less than the full amount of graduate education described in "B" and less than the amount of specialized experience described in "C," but I have a combination of the type of graduate education described in "B" and the type of experience described in "C." (Refer to the instructions on how to combine graduate education and experience)
F. My education and/or experience are not reflected in any of the above statements.

3. Please respond "A" for this question.

A. This is the correct response.

4. Please respond "A" for this question.

A. This is the correct response.

5. Please respond "A" for this question.

A. This is the correct response.



The following questions ask you to describe your educational background, your work, and other experiences in specific areas which relate to successful job performance.

You are to choose one answer to each question from among the alternatives presented. Then, record your answers in Section 25 on OPM Form 1203-FX beginning at Item 6. Do not mark more than one answer for each question. Multiple answers will not be counted. Do not omit answers unless instructed to do so. Other omissions may decrease your score.

1. During high school (grades 9 - 12), I made the semester honor roll:

A. never
B. once or twice
C. three or four times
D. five or six times
E. seven or eight times

2. The high school grade I most often received was:

A. A
B. B
C. C
D. D or lower
E. I do not remember

IF YOU DID NOT ATTEND COLLEGE, PLEASE SKIP TO ITEM 4.

3. The college grade I most often received was:

A. A
B. B
C. C
D. D or lower
E. I do not remember

4. In the past three years the number of different paying jobs I have held for more than two weeks is:

A. 7 or more
B. 5 - 6
C. 3 - 4
D. 1 - 2
E. none

5. I have been employed in work similar to that of the job covered by this examination:

A. never employed in a similar job
B. less than 1 year
C. 1 - 2 years
D. 3 - 4 years
E. over 5 years

6. In the past three years, my primary work experience has been in:

A. professional or administrative occupations
B. clerical or sales occupations
C. service occupations
D. trades or labor occupations
E. not employed in the past three years

7. On my present or most recent job, my supervisor rated me as:

A. outstanding
B. above average
C. average
D. below average
E. not employed or received no rating

8. In the past three years the number of jobs I have been fired from is:

A. 5 or more
B. 3 to 4
C. 2
D. 1
E. none

9. The number of civic or social organizations (which have regular meetings and a defined membership) that I belong to is:

A. none
B. 1
C. 2 or 3
D. 4 to 6
E. 7 or more

10. In organizations to which I belong, my participation is best described as:

A. do not belong to any organizations
B. not very active
C. a regular member but not an office holder
D. have held at least one important office
E. have held several important offices

11. My previous supervisors (or teachers if not previously employed) would most likely describe my basic math skills as:

A. superior
B. above average
C. average
D. below average
E. do not know


ACCOMPLISHMENTS

The questions in this part relate to fundamental competencies, such as problem solving, that are required for the job for which you are applying. 

 

Please answer each question "A" for YES or "B" for NO.

 

Keep in mind the following:

 

1)      Some questions refer to “work” experience.  Unless otherwise stated, this includes experience you have gained through:

 

·      School,

·      Volunteer work,

·      Military service,

·      Paid employment,

·      Hobbies, or

·      Professional, charitable, religious, community, social, or other organizations.

 

2)      Some questions include examples to help show the broad range of accomplishments and experience applicants might have.  Read the entire question using the examples as a guide, but do not base your answers solely on the examples.

 

3)      Some questions ask you if you received a grade of B or above in your schoolwork.  On an A, B, C, D, F scale, a grade of B or above is considered an above average grade.  If you were graded on a different scale, use the equivalent of a B or above on the type of scale on which you were graded.

 

Answer all questions to the best of your ability.  Your responses are subject to verification through background checks, job interviews, and any other information obtained during the application process.  Untruthful responses or any attempt to conceal information can result in your removal from a Federal job and in you being barred from seeking Federal employment in the future. 

A- Yes
B- No

12. Have you successfully done work that involved reviewing various contract proposals or contract bids to determine which one to select?

13. Have you successfully done work that required you to identify what a customer or client needs?

14. Have you successfully done work that regularly involved answering questions, gathering nonsensitive information, or providing assistance to others, either in person or by telephone?

15. Have you successfully done work that regularly involved determining appropriate products or services for customers or clients?

16. Have you received formal recognition for providing good service to customers or clients (for example, received an award, a letter of commendation, an excellent performance appraisal rating, etc.)?

17. Have you received favorable feedback about your interpersonal skills when serving as a leader, instructor, or supervisor for academic, religious, community, sports, leisure, or work activities?

18. Have you received favorable feedback for oral presentations you have given to management or other officials, or to the public (for example, for speaking at religious services, performing in theatrical productions, etc.)?

19. Have you designed or developed something, on your own initiative, to help you or other employees better complete assignments (for example, designed a training manual)?

20. Have you successfully done work that regularly involved informally providing oral explanations of technical information or other complex information, such as regulations, policies, or procedures?

21. Have you worked on a team that produced measurable improvements (for example, an increase in production, quality, customer satisfaction, or a decrease in costs, number of injuries, complaints, etc.)?

22. Have you successfully done work that regularly required you to lead or facilitate briefings, meetings, or conferences, or formally present technical or other complex information to others?

23. Have you used study or review techniques that helped you learn material more effectively?

24. Have you participated in training classes, workshops, or seminars outside of school that improved your performance at work?

25. Have you successfully completed a long-term project outside of work where you were solely responsible for doing the work (for example, completed a thesis, wrote a book that was published, prepared a horse for competition that won a ribbon, restored an antique car, etc.)?

26. Have you identified and solved a problem with a procedure, product, or service that benefited the organization (for example, saved the organization time or money, increased sales, reduced errors, etc.)?

27. Have you successfully done work that regularly involved conducting quality checks or following up with customers or clients to ensure satisfaction with a product or service?

28. Have you successfully completed a highly structured, formal training program, not including an apprenticeship for a trade or craft, that required you to learn a complex body of information (for example, training for jobs in insurance, law enforcement, real estate, etc.)?

29. Have you successfully done work that regularly involved discussing sensitive information with others, or interviewing or surveying people, either in person or by telephone, to gather information they were reluctant to give?

30. Have you successfully done work where one of your primary responsibilities was to solve customer problems (for example, provided support services for customers with software problems)?

31. Have you successfully reviewed and evaluated forms, applications, documents, or other information, not including contract proposals or bids, to make determinations (for example, to determine approval or denial of loans, eligibility for claims, etc.)?

32. Have you successfully done work that only occasionally required you to present information at briefings, meetings, conferences, or hearings?

33. Have you successfully done work that involved writing technical or legal reports, or translating technical or other complex material into language that was more easily understood?

34. Have you received formal recognition for your written work (for example, received an award, letter of commendation, excellent performance appraisal rating, etc.)?

35. In high school, did you have an overall grade point average of 3.0 or higher on a 4.0 scale, belong to an honor society, or graduate with honors?

36. Have you suggested or made changes to products or procedures that resulted in better meeting customer needs?

37. Have you learned a hobby or leisure activity well enough that others have paid you to do it?

38. Have you successfully done work that regularly involved verifying the accuracy of information or the relevance of information to a problem or a situation (for example, investigative work)?

39. Have you successfully done work in a setting where the fast pace required employees to assist each other to ensure that quality service or products were provided (for example, worked on an assembly line, in a fast-food restaurant, etc.)?

40. Have you broken a sales record or a similar record, regularly exceeded quotas or similar productivity standards, or received formal recognition for doing work that surpassed what was expected (for example, received a certificate of appreciation, bonus, etc.)?

41. Have you participated in training classes, workshops, or seminars outside of school that helped you improve your customer service skills?

42. Have you received formal recognition for solving a work-related problem (for example, received an award, a letter of commendation, etc.)?

43. Since high school, have you received a grade of B or above in oral communication classes (for example, speech, public speaking, theater, etc.) or participated in activities that improved your oral communication skills (for example, training classes, workshops, seminars, debate team, speech club, etc.)?

44. Have you successfully done work that only occasionally involved helping others work out their problems (for example, worked as a resident advisor in a dorm, camp counselor, etc.)?

45. Do you regularly monitor your progress toward achieving your career goals (for example, by initiating discussions about your career goals with your supervisor, employee counselor, mentor, etc.)?

46. Have you successfully done work that regularly involved composing letters or writing reports containing several short paragraphs, such as investigation reports, accident reports, performance evaluations, etc.?

47. Have you successfully done work that frequently required you to present nontechnical information at briefings, meetings, conferences, or hearings?

48. Have you successfully done work that regularly involved deciding how best to use the strengths of team members (for example, deciding who to assign to various projects, which player to put in each position, etc.)?

49. Have you participated in training classes, workshops, or seminars outside of school that helped you improve your teamwork skills?

50. Have you successfully done work that regularly involved interacting with people, other than your co-workers, from a foreign country or from different ethnic or cultural backgrounds?

51. Have you received formal recognition (for example, received an award, letter of commendation, etc.) or been given certain assignments because of your ability to work well in a group?

52. Have you successfully completed a large-scale project (lasting several months or longer) on or ahead of schedule with minimal supervision?

53. Have you devised a strategy to overcome a major setback that successfully enabled you to complete a project on time or within budget?

54. Have you effectively served on a problem-solving, planning, or goal-setting committee or team?

55. Have you successfully taught team-building skills in training classes, workshops, or seminars?

56. Have you successfully done work that required extensive on-the-job training?

57. Have you successfully worked closely with a client over an extended period of time to complete a project or resolve a problem?

58. Have you successfully dealt with a disruption to regular operations in a way that allowed for completion of the work or continuation of a noncritical service?

59. Have you participated in training classes, workshops, or seminars outside of school that helped you improve your self-management skills (for example, time management, goal setting, career development, etc.)?

60. Have you successfully learned a hobby or leisure activity requiring extensive study or use of complex directions (for example, constructing stereo or computer systems, making stained glass objects, etc.)?

61. Have you developed a formal mechanism to learn more about a problem (for example, developed a survey, conducted interviews or focus groups, etc.)?

62. Have you written procedures or instructions that others have followed successfully (for example, instruction manuals, survey instructions, training materials, etc.)?

63. Have you successfully remained polite and tactful while doing work where one of your primary responsibilities was to handle customer problems or complaints (for example, worked as a customer service representative)?

64. Have you successfully done work that involved making personnel decisions (for example, who to hire, promote, or discipline) or deciding how to allocate equipment, materials, staff, etc.?

65. Have you received favorable feedback about your ability to provide oral instructions or on-the-job training to others, or about your ability to instruct or coach others in athletic, leisure, or community activities?

66. Have you successfully done work that regularly involved interacting or coordinating with people outside of your immediate work group (for example, people from other offices, departments, organizations, etc.)?

67. Have you received formal recognition for your ability to work well with others (for example, received a letter of recommendation or appreciation, an excellent performance appraisal rating, etc.)?

68. Have you learned a hobby or leisure activity well enough that you have been asked to do it for others on a voluntary basis?

69. Have you successfully done work where you played a key role in keeping morale up, fostering team spirit or cooperation, or making a group more productive (for example, worked as a coach, supervisor, campaign manager, etc.)?

70. Have you successfully done work that involved deciding which supplies, equipment, or merchandise to purchase for a group or organization?

71. Have you successfully done work that often required you to accommodate last minute requests from customers or clients or to provide quality service in situations where timeliness is critical (for example, worked as a courier or travel agent, worked in newspaper publishing, etc.)?

72. Have you served on a decision-making board or committee (for example, student governing board, planning board, homeowners' association board, etc.)?

73. Have you successfully done work that regularly involved making decisions about disclosure of sensitive or confidential information?

74. Have you been requested to take on additional responsibilities because of your ability to manage your own work effectively?

75. Have you done work that involved writing brochures, press releases, or speeches?

76. Have you successfully written reports that presented facts, findings, logical conclusions, and persuasive arguments (for example, wrote a thesis, briefing papers, policy papers, complex research papers, etc.)?

77. Have you often been asked to proofread or edit the writing of others for content, punctuation, spelling, and grammar?


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Job Announcement Number:

SCEP13247753-825790

Control Number:

335909000