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This Position Is No Longer Available

Job Title:  Administrative Support Specialist
Agency:  Federal Retirement Thrift Investment Board
Job Announcement Number:  FRTIB-13-DE-022-826586

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$34,075.00 to $54,875.00 / Per Year
Friday, February 08, 2013 to Friday, February 22, 2013
Full Time - Permanent
Few vacancies in the following location:
Washington DC, DC United StatesView Map
United States Citizens


The Thrift Savings Plan (TSP) is widely considered to be one of the best retirement plans in the world and a model for defined contribution plans. We are seeking a champion for its continual improvement. 

Voted as one of the "Best Places to Work in the Federal Government" as ranked by the Partnership for Public Service in its 2012 Very Small Agencies Best Places to Work Rankings, the Federal Retirement Thrift Investment Board (FRTIB) is an independent Federal Agency with a single mission: To administer the Thrift Savings Plan solely in the interest of its participants and beneficiaries.  We help Federal employees and members of the Uniformed Services retire with dignity by providing benefits similar to private sector 401(k) plans.  The TSP manages over $300 billion for 4.6 million participants located in every time zone around the world. 

These positions are located in several offices throughout the Federal Retirement Thrift Investment Board with responsibility for providing support and assistance to senior managers and staff in carrying out and supporting the administration and program management functions of the organization.

This vacancy is also being announced concurrently with vacancy announcement FRTIB-13-MP-022-827703 under merit promotion procedures.  Please review that announcement to see if you are eligible for consideration under merit promotion procedures.  NOTE: applicants must apply separately for each announcement in order to be considered. 

This job opportunity announcement may be used to fill additional vacancies.



  • Must be a U.S. Citizen
  • Only experience gained by closing date of this position will be considered


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  • Provide support and assistance to senior managers and staff in carrying out and supporting the administrative and program management functions of the organization;  
  • Receive and screen incoming telephone calls and visitors;  
  • Compile and organize essential information and materials for senior managers and staff in advance of appointments;  
  • Prepare or draft response to routine inquiries and administrative problems;  
  • Update and maintain office budget and financial records;  
  • Oversee the administrative functions for the office. 


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In order to qualify for GS-301-5/7, Administrative Support Specialist, you must meet the following:

GS-5 level:

A. Have successfully completed a four year course of study leading to a bachelor degree. One year of full-time academic study is defined as 30 semester hours, or 45 quarter hours, or the equivalent in a college or university.

B. Have completed education beyond the bachelor's degree, e.g., graduate study, master's degree, LL.B., J.D., LL.M., Ph.D.

C. Have three years of general experience, one year of which was equivalent to at least GS-4 grade level in the Federal service, receiving and screening incoming telephone calls and visitors; compiling and organizing information/materials; preparing drafts of responses to routine inquiries; arranging meetings and conferences; establishing and maintaining files; using personal computers and various software applications, etc.  

D. Have a combination of the education described in "A” and the experience described in "C". (One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university.)

GS-7 level:

A. Have a bachelor's degree and meets one of the following three provisions for Superior Academic Achievement (SAA): 1) A standing in the upper third of your college class or major subdivision (e.g. school of business) at the time you apply. 2) A grade point average of "B" (3.0 on a 4.0 scale) or its equivalent for all courses completed; (a) at the time of application; or (b) during the last two years of your undergraduate curriculum. A "B+" (3.5. on a 4.0 scale) or its equivalent for all courses completed in a qualifying major field of study, either:(a) at the time of application; or (b) during the last 2 years of your undergraduate curriculum. 3). Election to membership in one of the national honorary societies (other than freshman societies) that meets the requirements of the Association of College of Honor Societies. Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. NOTE: If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an honor society. For more specific details on SAA, click the following link:

B. Have one full year of graduate level study, or possess a master's or higher degree, e.g., LL.B, J.D., LL.M., Ph.D., in any field of study.

C. Have one year of specialized experience, equivalent to the GS-5 level in Federal service, screening visitors and telephone calls; and referring, as appropriate; responding to requests for information; making travel arrangements; updating and maintaining office budget and financial records; using a variety of software packages to prepare reports and presentations; procuring office supplies and equipment; preparing and editing written materials and reports for grammar, policy, tone; training others on administrative processes/procedures, workflow, etc.

D. Have less than the full amount of graduate education described in "B" and less than the amount of experience described in "C," but I have a combination of the type of education described in "B" and the type of experience described in "C."

If you are using education to qualify for this position, you MUST submit copies of your college transcripts (unofficial transcripts are acceptable) OR a list with all your courses, credit hours, grades, and semester year by the announcement closing date.

Foreign Education:
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:


1. Employment is contingent upon satisfactory completion of a background investigation and the granting of a Federal suitability or security clearance.
2. Alternate work schedule options are available.

3. Telework may be available after you have come on board.
4. If you use public transportation, part of your transportation costs may be subsidized. 
5. Relocation expenses will not be paid.



Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified, or Qualified

The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).



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If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 showing character of service or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.  For more information on veterans’ preference see


Males born after December 31, 1959 must be registered or exempt from Selective Service (see

Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan(CTAP):  If you are claiming CTAP/ICTAP eligibility, provide a copy of your most recent annual performance appraisal (at least "fully successful" or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location. CTAP/ICTAP eligibles must be placed in the "Well Qualified" category or higher in order to be given priority consideration.


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To apply for this position, you must submit a complete Application Package by 11:59 PM, Eastern Standard Time on Friday, February 22, 2013.

To begin the process, click the Apply Online button at the bottom of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 826586.  Fax your documents to 1-478-757-3144.


If you cannot apply online:

Click the following link to view and print the assessment questionnaire View Occupational Questionnaire, and Print this 1203FX form to provide your response to the assessment questionnaire and

Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


The following documents are required and must be received by the closing date of this announcement:

1. Your Resume' 
2. A complete Assessment Questionnaire 
3. Other supporting documents:

 - Veterans Preference Documentation, if applicable (Copy of DD-214 provided must show type of discharge/character of service)

 - College transcript (unofficial copy acceptable), if qualifying based on education


Phone: (404)331-4541
Agency Information:
Federal Retirement Thrift Investment Board
77 K Street NE
Washington, DC


Once the online questionnaire is received you will receive an acknowledgement e-mail that your submission was successful. Based upon your rating category, you may be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview. Once this process is completed (generally 4-6 weeks), you will be notified of your status via e-mail.  

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