Applicants must possess one year of specialized experience equivalent to the GS-05 level in the Federal service.
Specialized experience is any experience that demonstrated the knowledge, skills and abilities to perform successfully the duties of a dispatcher. Examples of qualifying specialized experience for this position includes monitoring radio channels or alarms, providing information to visitors or serving as a point of contact for reporting emergency incidents or inquiring about park information. Additional examples of specialized experience include but are not limited to the following:Process incoming calls on a multi line phone system.
Operates and monitors visual surveillance system.
Broadcasts pertinent information to law enforcement personnel and employees in the field by a variety of communication methods.
Serves as visitor information source for questions after hours and when park offices are closed.
Additional information on qualifying for Federal Jobs can be found at: http://www.usajobs.gov/EI/qualificationrequirements.asp#icc
Substitutions for the Required Specialized Experience: You may also be able to meet the Specialized Experience requirements based on your education OR a combination of education and specialized experience as described in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's web site at http://www.opm.gov/qualifications.
IMPORTANT - PLEASE NOTE: If you are using education or a combination of education and experience to qualify, you must document your education in your resume. In addition, you must submit a copy of your transcripts or a complete list of college courses taken that identifies for each course, the college or university, semester or quarter hours earned, grade received, and date completed. We cannot determine eligibility without this information. (A copy of your official transcripts may be required before entrance on duty, if selected).
All eligibility and qualification requirements must be met, and all application materials received by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's web site at http://www.opm.gov/qualifications
CTAP/ICTAP: Qualified individuals applying based on special priority consideration rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must score high enough to be considered well-qualified (85) for the position to receive consideration for special priority selection. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible for this position and submit all the required documentation to support your eligibility under 5 CFR 330.605(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent Performance Rating and a copy of your most recent SF-50 noting current position, grade level, and duty location.
HOW YOU WILL BE EVALUATED:
Once the application process is complete, a review of your application will be made to ensure that you meet all eligibility requirements including any special status or veterans preference claimed. A review will then be conducted of your responses and application materials to determine if you are qualified for this job. Finally, a review and comparison of the information in your resume and supporting documentation will be made to your responses in the occupational questionnaire. The rating you receive is based on your responses to the questionnaire and is a measure of the degree to which your background matches the knowledge, skills, and abilities required for this position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience your rating can and will be adjusted to more accurately reflect your abilities.
Your qualifications will be evaluated based on the following factors:
- Skill in operating a multi channel emergency radio/telephone communications system.
- Skill in using and maintaining various office equipment.
- Communications Skills.
ALL US Citizens - Category Rating will be used for all Competitive Applicants: All eligible qualified applicants will be placed in one of three Quality Categories (Best Qualified, Well Qualified, or Qualified) based on your score.
Best Qualified: Those candidates who possess demonstrated ability that well exceeds the minimum qualifications of the position, including any selective factors and quality ranking factors. Candidates must score high enough to be considered highly proficient in requirements of the job and be able to perform effectively in the position.
Well Qualified: Those candidates who meet the minimum qualifications of the job including selective placement factors, score high enough to be considered proficient in most of the requirements of the position, and should be able to perform effectively with some additional training.
Qualified: Those candidates whose score reflects that they meet the minimum qualifications of the job including any selective placement factors required for the position.
Veterans Preference under Category Rating: Within these categories, applicants eligible for veterans preference are ranked in their appropriate categories without preference points but receive selection priority over non-veterans within their category. In addition, qualified preference eligibles with a compensable service-connected disability of at least ten percent (CP/CPS) are
moved to the highest (Best Qualified) category (except for scientific and professional positions at the GS-9 level or higher).
REQUIRED DOCUMENTATION FOR VETERANS: In order to receive consideration based on
military service you must submit all the supporting documentation required (DD-214, SF-15, VA letter, etc as applicable) to verify your eligibility and/or status. Additional information explaining what documentation is needed can be found at OPM's VetGuide website at:
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.
VETERANS PREFERENCE: Five points may be added to the eligible ratings of veterans who: Entered the military service prior to October 14, 1976; served on active duty during the Gulf War between August 2, 1990 and January 2, 1992, regardless of where the person served; or, served in a military action for which they received a campaign badge or expeditionary medal. Medal holders and Gulf War veterans must have served continuously for at least 24 months or the full period for which called or ordered to active duty. Ten points may be granted to the eligible ratings of disabled veterans; Purple Heart recipients; spouses or mothers of a 100 percent disabled veteran; or the widows, widowers, or mothers of a deceased veteran.