This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Supervisory IT Specialist (INFOSEC)

Agency:Consumer Financial Protection Bureau

Job Announcement Number:13-CFPB-214DH

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$103,000.00 to $224,983.00 / Per Year


Thursday, January 10, 2013 to Tuesday, January 22, 2013




Full-time - Permanent




1 vacancy in the following location:
Washington, DC, USView Map


Applications will be accepted from U.S. citizens.


Do you want to be a leader in your field at the Consumer Financial Protection Bureau (CFPB) – a groundbreaking organization solely devoted to the economic strength and vitality of American Families?  Do you want to challenge yourself and others?  If you answer "Yes", then we have a career for you!  CFPB professionals have unparalleled opportunities to expand horizons for themselves and for the nation.  Be one of the founding members of an agency that will make a difference in the lives of everyday American families!

This position is located in the Consumer Financial Protection Bureau, Chief Information Officer, Chief Information Security Officer.  You will serve as the Director of the Computer Security Incident Response Team (CSIRT), a complex, dynamic and evolving organization whose operational mission is to provide proactive prevention, detection, and response to computer security incidents targeting CFPB enterprise IT assets.  The CSIRT interacts and works directly with other internal teams, Federal agencies, law enforcement, and the intelligence community to protect infrastructure assets from cyber threats.  You will supervise a staff of civilian and contractor personnel responsible for all CFPB CSIRT Information Security Operations, Situational Awareness, and Information Technology (IT) innovation operational requirements, will diresct and oversee the CSIRT mission, define organization structures to facilitate efficient and effective use of available personnel assets and operational objectives, and provide senior leadership recommendations during incident response activities to mitigate cyber attacks.


  • Background Investigation
  • U.S. Citizenship
  • May be required to serve a probationary period.


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The following are the duties at the CN-71 level. (Equivalent to the GS-15).  If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. 

The major duties of this position include:


  • Working closely with other leadership and staff within the CFPB to ensure complementary methodologies, policies, standards and procedures towards protecting critical assets and data.
  • Supervising, overseeing and defining information security requirements, and working with other Federal, State, Local, Tribal governments and Private Sector organizations for information sharing.
  • Working closely with various software and hardware vendors on vulnerability disclosure and risk management issues as they relate to protection of CFPB’s infrastructure.
  • Providing expert guidance on current and projected operational and intelligence analysis performance requirements and objectives.
  • Assigning work, providing supervision to subordinate employees, and providing tasking, technical direction and oversight for supporting contractors.
  • Leading broad-based program analyses to project and define requirements and strategic plans for acquisition of critical resources.
  • Monitoring, coordinating and providing response to cyber incidents and/or emerging threats.
  • Taking actions to prevent or defeat system and network exploitation, attack pathologies and intrusion techniques.


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You must meet eligibility and qualification requirements within 30 days of the closing date.

You must answer all job-related questions in the job questionnaire. 

Specialized Experience: To qualify at the CN-60 level, you must have at least one year of specialized experience at or equivalent to the CN-53 level in the Federal service.  (For qualification purposes, the CN-53 level is broadly equivalent to the GS-13 level.)  For this position specialized experience is defined as experience that involved:

  • Participating on or leading an operational 24x7x365 computer security incident response team;
  • Enforcing IT policies that apply broadly and widely to an organization;
  • Validating technical analyses and recommending resolution of operational issues to ensure, protect, and restore IT systems, services, and capabilities;
  • Acquisition, integration, testing, and implementation of 'state-of-the-art' technologies and tools;
  • Overseeing the quality control and security of data; working closely with internal and external information security professionals to ensure the accuracy, reliability, and security of data;
  • Working on programs that encourage adoption of new or advanced approaches to delivering IT security services.

Specialized Experience:  To qualify at the CN-71 level, you must have at least one year of specialized experience at or equivalent to the CN-60 level in the Federal service.  (For qualification purposes, the CN-60 level is broadly equivalent to the GS-14 level.)  For this position specialized experience is defined as experience that involved:

  • Managing an operational 24x7x365 computer security incident response team;
  • Enforcing IT policies that apply broadly and widely to a large organization;
  • Validating technical analyses and recommending resolution of complex operational issues to ensure, protect, and restore IT systems, services, and capabilities;
  • Acquisition, integration, testing, and implementation of 'state-of-the-art' technologies and tools;
  • Overseeing the quality control and security of data; working closely with internal and external information security professionals to ensure the accuracy, reliability, and security of data;
  • Maintaining programs that encourage adoption of new or advanced approaches to delivering IT security services.



In addition to the specialized experience stated above, applicants must have IT-related experience demonstrating each of the four competencies listed below.


  • Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  • Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


Your application includes your:

1. Resume,
2. Responses to the online questions,
3. Required supporting documents;
4. Cover letter (optional).

Note: If a cover letter is submitted, it may be used to assess your qualifications.

This notice is issued under the Direct-Hire authority. Using Office of Personnel Management (OPM) approved government-wide direct hire authorities, agencies may appoint candidates directly to jobs, without regard to the provisions of Title 5 U.S.C.3309 through 3318, for which OPM determines that there is a severe shortage of candidates or a critical hiring need.

Candidates will be evaluated on their basic eligibility for Federal employment, minimum qualifications and possession of job-related knowledge, skills and abilities and other factors. All applicants who meet basic qualification requirements will be forwarded to the Selecting Official for further consideration. Veterans' Preference and traditional rating and ranking of applicants do not apply to this vacancy.

To preview questions please click here.


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Our comprehensive benefits are among the most generous in the federal government. They include:

  • Challenging and rewarding work benefiting American consumers
  • Opportunities for development and advancement
  • Extremely competitive salaries
  • Access to comprehensive Federal health, vision, dental, life, and long-term care insurance programs
  • Additional access to CFPB-specific vision, dental, short- and long-term disability, and insurance programs while you work at CFPB   
  • Ten paid holidays, 13 days of sick leave, and 13-26 days of vacation time each year
  • Public Transit Incentive Program (PTIP) 
  • Employee Assistance Program (EAP)
  • Emergency Child Care Access (Contracted Service)   
  • Alternative Work Schedule and Telework access
  • The CFPB offers its own FSA Program.  As a result CFPB employees are not eligible to participate in FSAFEDS. If you are currently participating in FSAFEDS and you accept a position with CFPB, in order to continue participation in a FSA for the year you must enroll in the CFPB FSA program.  You are eligible to incur expenses against your FSAFEDS account(s), up to your separation date from your current agency.  In addition you will have until April 30th of the year following your separation from your current agency to get the expenses that were incurred, reimbursed through FSAFEDS. Any balance that remains in your FSAFEDS account after all eligible expenses have been incurred and reimbursed will be forfeited.  Due to IRS regulations, you are not able to transfer your FSAFEDS contributions into a CFPB FSA Account.  If you have questions please contact FSAFEDS at 1-877-FSAFEDS.   


  • We may select from this announcement or any other source to fill one or more vacancies.  
  • This announcement may be used to fill like positions in other organizations within the Consumer Financial Protection Bureau.
  • All candidates will be considered without regard to any non-merit reasons such as race, color, religion, sex, age, national origin, lawful political affiliation, marital status, disability, sexual orientation, protected genetic information, parental status, membership in an employee organization, or other non-merit factors.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with Selective Service System or are exempt from having to do so.
  • Relocation expenses will not be paid.
  • Ethics:  CFPB employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at  In addition, CFPB employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Bureau of Consumer Financial Protection (5 CFR 9401), which, among other things, prohibit an employee or the employee’s spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by CFPB.   CFPB’s regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys.  Applicants may review the CFPB ethics regulations and a summary of the regulations at   Questions regarding these requirements and prohibitions should be directed to the CFPB Ethics Office at


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The following instructions outline our application process.  You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.  We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m., Monday – Friday). If applying online poses a hardship, please contact us as soon as possible.

The Consumer Financial Protection Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.

Step 1 - Create or Upload a Resume with USAJOBS (

We suggest you go to the end of the “Qualifications & Evaluations” section of the job announcement to preview the online questions.  You may need to customize your resume to ensure that it supports your responses to these questions.  Resume Tips

Step 2 - Apply Online

Click the “Apply Online” link on this page.  You will then be directed to USAJOBS where you must select a resume.  After selecting a resume, click on the "Apply for this position now!" link, and follow the prompts to register (if you have not already done so).  You will then be required to answer a few questions, and submit all required documents.  To return to your saved application, log into your USAJOBS account and click on "Application Status."  Click on the position title, and then select "Apply Online" to continue.

Step 3 – Answer the Online Questions and Submit Your Online Application

If this is your first time on CFPB’s CareerConnector website, you will be prompted to register by answering questions related to your eligibility for federal employment.  The system will save these responses and take you back to the main screen so that you can answer the job-specific questions.  Select “Take me to the assessment” and click on the “Continue” button to answer the job-specific questions.  You must answer all the questions and click the “Finished” button.

Step 4 – Review and Confirm Your Submission

You will now have the option to upload a document or print fax cover-sheets for your required documents.  (See Step 5 for details.)  Once you click “Done,” you will see a summary of your application for your review.  You may also print a copy for your records.  When you click “Finished” at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted.  You may also track your application status from your USAJOBS account.

Step 5 – Submit Required Documents

You can submit any required or optional documents (described below) by document upload or fax.  Whichever method you choose, please include the job announcement number with your documents.  To protect your privacy, we encourage you to remove your social security number from anything you submit.

Document Upload:  You may upload supporting documents in one of two ways:

1.  Once you finish answering the questions in the job announcement, you will be prompted to upload your document(s) to your application.  You will be given the choice to either upload the document as part of the application process or you can select a document that you have already loaded on USAJOBS.  OR

2.  You may upload a document to an existing application by logging in to your USAJOBS account.  Click on “My Applications” and search for the vacancy.  Once you have located the vacancy, click on it and select “Apply Online.”  Move through your existing application until you reach the “Documents” page and select “Upload” to add a document to your application.  Be sure to review your complete application to confirm that the document(s) uploaded properly.

In the “Application Review” section, you should see your uploaded documents listed on the “Vacancy Documents” screen.  Once you see them, click “Finished;” you will then be returned to USAJOBS.

Fax:  Create a fax cover-sheet in CareerConnector by following the “Faxing Supporting Documentation” instructions.  The fax number is on the cover-sheet.


Please note that if you do not provide all required information, as specified in this announcement, you may lose consideration for this position (or lose the special consideration for which you may be eligible). 

ICTAP PROOF OF ELIGIBILITY If you are a displaced or surplus Federal employee eligible for consideration under the Interagency Career Transition Assistance Plan (ICTAP), you must submit proof of eligibility. For a detailed list of documents, click here.


Applicant Call Center
Phone: 304-480-7300
Fax: 000-000-0000
TDD: 304-480-8725
Agency Information:
Consumer Financial Protection Bureau
See "How to Apply" Section
Parkersburg, WV
Fax: 000-000-0000


You may check the status of your application for this position at any time by logging into your account at  We also recommend you opt to receive status change emails through USAJOBs.


Please notify us if your contact information changes after the closing date of the announcement.  Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

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