This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Support Assistant

Department:Legislative Branch

Agency:Library of Congress

Job Announcement Number:120160

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$46,745.00 to $60,765.00 / Per Year

OPEN PERIOD:

Wednesday, January 09, 2013 to Tuesday, February 12, 2013

SERIES & GRADE:

GS-0303-08

POSITION INFORMATION:

Open - - Permanent

PROMOTION POTENTIAL:

08

DUTY LOCATIONS:

1 vacancy in the following location:
Washington, DC, USView Map

WHO MAY APPLY:

Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired provided that immigration law and other legal requirements are met, and the Library determines there are no qualified U.S. citizens available for the position.

JOB SUMMARY:

The Library of Congress serves the Congress in fulfilling its duties and preserves and promotes knowledge and creativity for the benefit of the American people. It is the nation's oldest federal cultural institution and the world's largest library, with more than 151 million items in its physical collections (including books, manuscripts, prints, photos, film, video, and sound recordings) and almost 20 million items online. Located primarily on Capitol Hill in Washington, D.C., the Library is the home of the U.S. Copyright Office, the Congressional Research Service (CRS), the Law Library of Congress, and the National Library Service for the Blind and Physically Handicapped.

By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.

The Office of Business Enterprises supports the mission of the Library of Congress by raising public awareness of the institution and increasing access to the Library's programs, collections and content through the provision of business-like services that meet the needs of the American people and the international community.

The incumbent provides program and administrative support to the Business Enterprise Officer and staff. Using a thorough knowledge of programs, activities, regulations, and procedures of the Library of Congress and its cost recovery requirement, the incumbent completes a wide range of technical, administrative, and program support duties requiring knowledge and use of Library of Congress fiscal, personnel, and supply automated systems. In addition, the incumbent manages internal office operations and provides administrative support to the division. The incumbent works under the supervision of the division chief and section heads. 

This position is located in Office of Business Enterprises, Partnerships & Outreach Programs, Library Services.

The position description number for this position is 110590.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

The incumbent of this position will work a flextime work schedule.

This is a non-supervisory, non-bargaining unit position.

Relocation expenses are not authorized for the person(s) selected under this vacancy announcement.

KEY REQUIREMENTS


    DUTIES:

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    Plans and provides total support services functions requiring the application of highly specialized knowledge and skills. Planning pertains to functions of a specialized nature and requires consideration of all support services operations (e.g., office administration, records management, purchasing etc.)Advises (or coordinates with) managers on how services provided can assist in accomplishing their missions and programs. 

    Oversees and manages the annual review of contracts and cooperative agreements with vendors. Serves as the technical expert on matters related to the completeness and accuracy of transactions. Records past performance, requests additional information to fill gaps, and coordinates the selection process. Coordinates participation of reviewers, drafts necessary correspondence, documents and synthesizes performance information. Informs others of status of compliance with governing regulations.

    Provides procurement support to specialized or unique programs or office functions. Prepares purchase requisitions for products and services equipment and supplies etc. from vendors. Maintains procurement files in accord with Federal regulations and Library directives. Determines appropriate file classification and cross references, and ensures temporary project files are complete and accurate. Participates in solving problems involving disposal and retirement of procurement materials. 

    Reads incoming correspondence, publications, regulations, and directives that may impact the organization. Determines the ones that can be acted upon personally and takes necessary and appropriate actions. Obtains clarification of instructions from originating offices or appropriate focal points on own initiative. Brings significant items in reports, files, and correspondence to the supervisor's attention. Systematically evaluates and improves correspondence operations for an extensive organization with varying functions performed in subordinate offices. On own initiative and discretion, determines which organizational segments should handle technical mail and correspondence. Uses formal procedures to ensure information about work performed outside the organization is included in technical responses. Establishes control records on incoming correspondence and action documents, following up on work in-progress to ensure timely and appropriate action. 

    Receives requests from other organizations in the Library for information concerning programs under the supervisor's control. Assembles requested information from available background data, or follows up to ensure subordinates submit the required answers within the specified time. Personally prepares administrative reports and composes correspondence on own initiative, based on knowledge of the supervisor's views and desires. Reviews documents requiring coordination by the supervisor for conformance with regulations, grammar, format, and special policies of the organization. Verifies content has been coordinated, is accurate, and is in compliance with established policies. Returns materials to the originator for correction if they do not comply with known policies or if correspondence rules have not been followed. Signs correspondence in the supervisor's absence when technical or policy content has been cleared. Applies detailed knowledge of current program requirements, projected needs, and an awareness and understanding of ongoing programs in other units. Independently applies comprehensive knowledge of data sources and pertinence of the subject matter to identify, select, and abstract materials from existing files, reports, and studies for use by others. Independently conducts research, evaluating and validating specific data for use in complex reports and studies authored by others. Locates, selects, and summarizes data from several sources; and presents findings in a single compilation. Applies thorough knowledge of subject matter and of the techniques and methods characteristic of research work.


    QUALIFICATIONS REQUIRED:

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    Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

    Ability to Direct Office Services.**

    Ability to Interact Collaboratively with Others.

    Ability to Support Contract Preparation, System Entry, and Tracking.**

    Ability to Perform Organization Liaison Activities of Purchasing/Procurement.

    Ability to Utilize Computer Technology:**

    Ability to Communicate in Writing. 


    No additional requirements to those listed above.

    HOW YOU WILL BE EVALUATED:

    The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
    To preview questions please click here.


    BENEFITS:

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    Please visit our website at www.loc.gov/hr/employment/index.php and click Federal Benefits.

    OTHER INFORMATION:

    While it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

    The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply.

    Applicants must submit a complete application package that is received by the closing date of this announcement.

    This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

    Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The date of certification must be within one year of the vacancy closing date. For more information contact the selective placement program coordinator at 202-707-3960 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

    The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

    Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

    The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

    Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period.  In addition, per Library of Congress Regulation 2010-12, an appointee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.



    HOW TO APPLY:

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    Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.

    You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.

    Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

    Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.

    Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

    Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.

    Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.

    (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.

    (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation the document uploaded and click on "Finished" to be returned to USAJOBS.

    (3) You may follow the "Faxing Supporting Documentation" instructions within the online application, which will provide the necessary cover sheets for each of your documents so that they will be correctly submitted. The fax number will be available on the cover sheet.

    Please note that each cover sheet and corresponding document must be faxed separately. Be certain to review your complete fax transmittal confirmation to ensure that all pages have been received.

    IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. Likewise, if sending them by fax, be sure and include both of them behind the respective fax cover sheet and send them as one fax. If you send them individually with the same cover sheet, the last one sent will overwrite the first one. Finally, if you upload a document, e.g. your undergraduate transcript, do not also fax that same document (or fax another undergraduate transcript), because whichever one you send last will be the only one that is visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.

    Step 6: Click on "Submit" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.

    If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.



    REQUIRED DOCUMENTS:

    Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

    Disabled applicants claiming Schedule A eligibility must submit proof of disability and a certification of job readiness. If Schedule A is applicable to you, you will not be considered without submitting this documentation.

    AGENCY CONTACT INFO:

    Customer Service Center
    Phone: 202-707-5627
    Fax: 000-000-0000
    Email: JobHelp@loc.gov
    Agency Information:
    LIBRARY OF CONGRESS
    101 Independence Ave. SE
    LM-107
    Washington, DC
    20540
    US
    Fax: 000-000-0000

    WHAT TO EXPECT NEXT:

    Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications". You will receive final notification via e-mail when the vacancy has been filled.

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    Job Announcement Number:

    120160

    Control Number:

    335187400