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This Position Is No Longer Available

Job Title:  Information Technology Specialist
Department:  Department Of Energy
Agency:  Department of Energy
Job Announcement Number:  NETL-13-MP-007

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$81,823.00 to $108,428.00 / Per Year
Tuesday, January 08, 2013 to Thursday, January 17, 2013
This is a full-time position. - This is a permanent position.
1 vacancy in the following location(s):
Albany, OR, USView Map
Pittsburgh, PA, USView Map
Morgantown, WV, USView Map

Current NETL Federal career/career conditional employees only.  


The National Energy Technology Laboratory (NETL) is a U.S. Department of Energy (DOE) national laboratory that produces technological solutions to America’s energy challenges. For more than 100 years, the laboratory has focused on developing tools and processes to provide clean, reliable, and affordable energy to the American people.

*1 Vacancy exists that may be filled at Albany, OR, or Morgantown, WV or Pittsburgh, PA* 

The incumbent will be responsible for analyzing, evaluating and advising on information technology (IT) requirements, policies, procedures, information systems, and future infrastructure planning. 


  • Must be a U.S. Citizen.


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  • Serve as liaison with Fossil Energy organizations and represent NETL on DOE IT working groups;
  • Conducts studies to assess information system requirements and recommends improvement or enhancements for implementation;
  • Develops NETL IT policies and procedures to assure consistency with applicable Federal, Agency, and Departmental guidelines;
  • Serves as project manager and COR for site support contract for NETL desktop systems and helpdesk support services;
  • Conducts long-range planning and analysis of IT system needs for growth and expansion;
  • Plans and manages the maintenance, security, enhancements, and development of new NETL web-based sites and applications;
  • Identifies and mitigates to the extent possible project risks to ensure that the IOE Branch and IT Division meet goals and project schedules within established cost structures.


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To qualify at the GS-13 level, applicants must possess one year of specialized experience directly related to the position for which you are applying equivalent to the GS-12 level. See Qualification Standard website.  Specialized experience is experience that includes the following: 

  •  Experience overseeing a geographically disperse enterprise wide personal computer (client system engineering) environment, including hardware, software and customer support.
  • Experience managing or directing the maintenance, security, enhancements, and development of new web based sites and applications, including Microsoft SharePoint solutions.
  • Experience managing or directing the activities of subordinates or contractor personnel in the performance of IT support services.
  • Experience serving as an IT project manager, coordinating resources, analyzing business and system requirements, providing technical direction, and monitoring and reporting the status of projects.

Applicants must also have IT-related experience demonstrating each of the four competencies listed below:

1.  Attention to Detail -Is thorough when performing work and conscientious about attending to detail.  

2.  Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.  

3.  Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.  

4.  Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. 


TIME IN GRADE REQUIREMENT (TIG):  Current federal employees applying for a promotion opportunity must meet TIG requirements with 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.  This requirement must be met within 30 days of the closing data of this announcement. 



Once the application process is complete, a review of your application will be made to ensure you meet the job requirements.  To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire.  The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required for this position.  If, after reviewing your resume and or supporting documentation, a determination is made that you have exaggerated or failed to include your qualifications and/or experience, your score can and will be adjusted to more accurately reflect your abilities.  Please follow all instructions carefully.  Errors or omissions may affect your rating. 

You will be evaluated on the vacancy related questions that were designed to assess your overall possession of the following competencies, knowledge, skill, and abilities.

  • Mastery of advanced Information Technology principles, methods, standards, and practices required to develop and interpret policies, procedures, and strategies for systems planning and delivery of information technology services.
  • Knowledge of procurement policies and procedures in order to serve as a Federal COR over contract/tasks.
  • Mastery of  project management principles, methods, and practices in order to serve as project manager for installation, configuration, testing, implementation, maintenance, and enhancements to NETL desktop systems,  and NETL helpdesk support services.
  • Mastery of the knowledge of Federal or similar commercial IT infrastructure, security requirements, and information assurance policies, standards, and guidelines to ensure their rigorous application in the performance of customer support assignments.
  • Knowledge of customer support principles, concepts, methods, and standards as well as service performance requirements, i.e., Service Level Agreements (SLA).
  • Skills in Web-based information services and E-Government operations required to evaluate, recommend, plan, coordinate, implement, install, maintain, and administer web-based systems, services, research tools, and e-Government operations.
  • Skill in interpersonal communications both orally and in writing to communicate complex technical requirements to non-technical personnel, to  report on and respond to customer requests, develop technical presentations, and communicate technical direction to contractor staff.

To preview questions please click here.


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You will receive paid annual leave and sick leave. You will be eligible for health insurance, life insurance, retirement, and long term care insurance. Flexible work schedules and health & wellness programs are also offered. Benefits may vary depending on the type of appointment. More information on Federal benefits is available here.


This position is in the bargaining unit.


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You must submit your completed online application by 11:59 pm Eastern Time on the closing date to be considered. You must apply online; paper applications will not be accepted. Requests for extensions will not be granted. Steps to submit your complete application:

  1. You must have a USAJOBS account and be logged in.
  2. Have a completed résumé in your USAJOBS profile.
  3. Click the Apply Now button.
  4. Respond to all application vacancy questions.
  5. Upload other required supporting documents.
  6. Click the submit button.

Failure to submit required documents will result in a determination of ineligible or not qualified. 

If you cannot apply online because of a disability, please contact the Human Resources Office to request assistance prior to the closing date of the announcement during normal business hours (6:30 AM - 3:00 PM EST). Paper applications submitted without prior HR approval will be considered incomplete and you will not be considered for the vacancy announcement.
Technical assistance with your on-line application can be obtained by emailing USAJobs at the following link, CONTACT US or by contacting the Human Resources Contact listed in this announcement between the hours of 7:00A.M and 4:00 P.M. EST.


In addition to your on-line resume and responses to the vacancy questions, you must upload all applicable supplemental documents by the closing date of this vacancy announcement.  No attempt will be made to solicit missing materials from applicants who fail to submit them by the closing data.  Incomplete applications will not be considered.  


1. Current federal career/career conditional employees: You must submit an SF-50, Notification of Personnel Action, documenting proof of competitive status, tenure, grade level and step.  All non-competitive eligible applicants must submit proof of eligibility (i.e., SF-50 documenting the full performance level of a position held on a permanent basis).


2. Most recent performance appraisal.



Susan Rhodes
Phone: 304-285-0275
Fax: 000-000-0000
Agency Information:
Department of Energy
3610 Collins Ferry Road
Morgantown, WV
Fax: 000-000-0000


After each step in the recruitment process, your status will be updated in USAJOBS.  You can review your status in USAJOBS at any time.  You may also elect to receive status updates via e-mail by changing the notification settings in your USAJOBS profile.

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