This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IMMIGRATION MANAGEMENT ASSISTANT (OA)

Department:Department Of Homeland Security

Agency:Citizenship and Immigration Services

Job Announcement Number:CIS-PJN-818946-NSC

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$31,315.00 to $50,431.00 / Per Year

OPEN PERIOD:

Thursday, January 10, 2013 to Monday, January 14, 2013

SERIES & GRADE:

GS-0303-05/07

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

7

DUTY LOCATIONS:

4 vacancies in the following location:
Lincoln, NE United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at http://www.uscis.gov/.

As an Immigration Management Assistant you will be supporting the administrative and operational aspects of USCIS management and program operations by performing a variety of clerical and technical work in support of management and program analysis functions and processes.

This position of IMMIGRATION MANAGEMENT ASSISTANT (OA) starts at a salary of $31,315.00(GS-05 step 1), with promotion potential to $50,431.00 (GS-07 step 10).  Apply for this exciting opportunity to become a member of the Serivice Center Operations Directorate, Nebraska Service Center, Lincoln, NE, within DHS US Citizenship and Immigration Services.

 

This position is subject to shift work, shift differential may apply. 

May require work at other office locations.

 

Note: The purpose of this notice is to recruit candidates for full-time permanent and term positions. Competition is open to all individuals who feel they can meet the qualification requirements identified in this vacancy announcement. Candidates who accept term positions may be converted to permanent positions without further competition. Term appointment is not-to-exceed thirteen months; however, it may be extended up to a total of four years without further competition. Selectee(s) for the term position, if currently holding a career or career-conditional appointment, is NOT guaranteed return rights to their former position at the expiration date of the appointment. Please note that if you are offered a term appointment and decline, your name will be removed from further consideration under this announcement. Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage.

 

For definitions of terms found in this announcement, please click here

 

USCIS will not pay relocation expenses.
This position is in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Note: USCIS may fill one or more positions using this vacancy.

KEY REQUIREMENTS

  • You must be a U.S. Citizen or U.S. National to apply for this position
  • Successfully pass a Background Investigation including financial disclosure
  • You must pass a drug screening
  • Meet relevant experience and/or education requirements
  • You must submit resume and supporting documentation
  • Males born after 12/31/1959 must be registered with the Selective Service

DUTIES:

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The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence, and limited complexity.

As an Immigration Management Assistant, your duties will include the following:

  • Completing a variety of physical, database and system file checks to prepare cases for adjudication and coordinate with other units to resolve non-routine issues and cases.
  • Updating systems with current information required for reports and data analysis and administering management information systems.
  • Assisting the Contract Performance Analysts with inspections, preparation of reports and procedure planning as well as reviewing daily deposits.
  • Supporting various administrative or operational programs by managing requests from internal customers; managing inquiries using various USCIS databases, electronic systems and reports; and reviewing and analyzing files and providing case status information and explanation.
  • Handling special mailings, creating databases, and maintaining files and filing systems.
  • Operating word-processing software and computer hardware to produce, store and retrieve drafts of a variety of document types.


QUALIFICATIONS REQUIRED:

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GS-5: You qualify at the GS-5 grade level if you possess one of the following:

  • One year of specialized experience equivalent to the GS-4 grade level that demonstrates experience collecting data, organizing data into a usable format, and using personal computers and software to enter and retrieve data from an automated information system and various types of software; answering routine questions from other employees and distributing information to appropriate personnel; receiving, assigning, monitoring, reviewing and verifying documents through an automated information system; searching office records to respond to inquiries.
  • Successful completion of a full four-year course of study above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite can be substituted for specialized experience. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45-quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

GS-6: You qualify at the GS-6 level if you possess one (1) year of specialized experience equivalent to the GS-5 grade level in the Federal Government, which has equipped you with the skills needed to successfully perform the duties of the position. In addition to the requirements for the lower grade levels, you must also have experience performing the following duties:

  • Assisting Analysts with inspections and preparation of reports and procedure planning;
  • Assisting in compilation of statistical information from automated resources to be used in past, current and future evaluations of data quality;
  • Collecting data from multiple sources; searching databases and legal documents for relevant information;
  • Communicating in writing and/or in person to assist aliens, attorneys, other law enforcement agencies.

GS-7: You qualify at the GS-7 grade level if you possess one (1) year of specialized experience, equivalent to at least the GS-6 grade level in the Federal Government, which has equipped you with the skills needed to successfully perform the duties of the position. In addition to the requirements for the lower grade levels, you must also have experience performing the following duties:

  • Compiling statistical information from automated resources to be used in past, current and future evaluations of data quality
  • Resolving routine problem regarding immigration cases, researching and interpreting guidelines for use in reports and cases
  • Providing guidance on immigration policies, procedures and regulations.


COMBINING QUALIFYING EXPERIENCE AND EDUCATION: If you do not qualify based on experience or education alone, you may be able to qualify based on a combination of your experience and education. For more information on combining education and experience, visit the following website:  http://www.opm.gov/qualifications/standards/IORs/gs1800/1801a.htm

Probationary Period: You may be required to serve a probationary period of 1 year.

The qualifications for this position must be met by 11:59pm (Eastern Time) on the closing date of this announcement (Monday, January 14, 2013).

Typing Certification: You must be able to type at least 40 words per minute. You can self certify by submitting a statement that you can type this speed.

General Office Skills: Applicants must possess knowledge of general office automation software, practices, and procedures.

Physical Demands: Applicants must be able to lift moderately heavy items such as file tubs and record boxes or bins weighting up to 50 lbs.

HOW YOU WILL BE EVALUATED:

We will review your résumé and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will place you in one of three categories based on your responses to the on-line questionnaire regarding experience, education and training.

  • Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  • Well-Qualified: Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
  • Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

The competencies or knowledge, skills, and abilities needed to perform this job are:

  • Analysis
  • Manages and Organizes Information
  • Oral and Written Communication
  • Customer Service
  • NOTE: Your resume and supporting documentation will be verified. If you rated yourself higher than what is supported by your application material, you may be excluded from consideration for this job. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment

 

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.  To preview the job questionnaire, click here View Assessment Questions

 

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM’s Career Transition Resources website.  To be considered well qualified under CTAP/ ICTAP, you must be placed in the Well-Qualified category for this position, as described above.  In addition, you must submit the supporting documents listed under the required documents section of this announcement.

 

Veterans:  Veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify.  Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific, professional at the GS-09 grade level, or higher.  This position is not considered scientific/professional.  For information on veterans’ preference, please click here. 


BENEFITS:

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DHS offers competitive salaries and an attractive benefits package, including:  health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.  Other benefits may include:  flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.  DHS is committed to employee development and offers a variety of employee training and developmental opportunities.  For more information, go to www.dhs.gov/careers and select “benefits.”



OTHER INFORMATION:

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.  To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.  This may include a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

 

Special Hiring Authorities: Veterans, Peace Corps/VISTA volunteers, and individuals with disabilities  possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission.  If you are a member of one of these groups, you may not have to compete with the public for federal jobs.  To determine your eligibility and to understand the documentation that would be required with your application, click on the links above and contact the Servicing Human Resources Office listed at the bottom of this announcement. 

 

USCIS uses E-Verify to confirm the employment eligibility of all newly hired employees.  To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.



HOW TO APPLY:

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Your application must be received by 11:59PM EST on Monday, January 14, 2013.  To begin your online application, click the Apply Online button and follow the prompts to register or sign into USAJOBS, take the online questionnaire, and submit the required documents.  See Required Documents section for more detail. 

We strongly encourage you to apply online.  If you can not apply online, you must contact the Human Resource office listed below at least one day prior to the closing date for instructions.  Applications will not be accepted by mail.

To Fax a Resume or Supporting Documents:

If you previously uploaded documents to this vacancy, please do not FAX the same documents. If you need to fax a part of your documentation:

  • Use the official FAX coversheet found here.
  • Make sure that you include the 8-character vacancy identification number: "MB818946”
  • Provide your SSN, name, and address in the blocks provided or we will not be able to associate your document(s) with the rest of your application.
  • Print your SSN and Name neatly using the exact name as the one used when you filled out the assessment questionnaire.
  • The fax number is 1-478-757-3144.


REQUIRED DOCUMENTS:

  • Your resumé

  • Are you qualifying based on education?  You must submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.  Those with foreign education, click this link. 
  • Are you a veteran?  Submit Member Copy 4 of your DD 214 (Certificate of Release or Discharge from Active Duty).  Those applying for 10-point preference must fill out the SF-15 (click here for the form) and provide the required documentation listed on the back of the form.  If applying as a disabled veteran, submit a copy of the letter from the Veterans Administration, or other formal documentation, that clearly identifies overall rating of disability.  Click here for more veterans’ information.
  • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  Submit:

    ·         a copy of your agency notice,

    ·         a copy of your most recent performance rating, and

    ·         a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.

 

AGENCY CONTACT INFO:

HR OPERATIONS CENTER-TEAM FOUR
Phone: (802)660-1144
Email: HROCTEAM4@DHS.GOV
Agency Information:
US Citizenship and Immigration Services
70 Kimball Avenue
South Burlington, VT
05403
USA

WHAT TO EXPECT NEXT:

Once you submit your application, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.  We will notify you by email after each of these steps has been completed.  Your status will also be updated on USAJOBS throughout the process.  To check your status, log on to your USAJOBS account, click on “Application Status,” and then click “More Information.”  We expect to make a final job offer within 90 days after the deadline for applications.  If you are selected, we will conduct a suitability/security background investigation.

For more information on applying for Federal employment, please click here. 


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Job Announcement Number:

CIS-PJN-818946-NSC

Control Number:

334937600