This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Fiscal Operations Specialist

Department:Department Of Labor

Agency:Office of Workers’ Compensation Programs

Job Announcement Number:DE-13-CHI-OWCP-0031

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$49,327.00 to $77,582.00 / Per Year


Friday, January 04, 2013 to Thursday, January 17, 2013




This is a full time position. - This is a permanent position.




2 vacancies - Cleveland, OH, USView Map


U.S. Citizens; ICTAP and CTAP eligibles in the Cleveland, OH local commuting area.


Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.

This position is located:

U.S. Department of Labor

Office of Workers' Compensation Programs

Chicago Region

Division of Energy Employees' Occupational Illness Compensation

Cleveland, OH


This position is the primary point of coordination, contact, oversight, and problem resolution for bill and compensation payments, including the security and integrity of automated payment systems. 





  • U.S. Citizenship.
  • Must be at least 16 years of age.
  • Appointment to this position may require a background investigation.


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The incumbent analyzes compensation and bill payment systems operations to identify deficiencies, errors, needed enhancements or other recommended changes in operating systems, procedures and/or processes. Identifies potential instances of fraud and/or abuse in billing practices, bill payments and compensation payments. Participates in conferences and meetings with audit groups. Gathers and assembles data and information to independently complete a variety of reports for compensation and medical bill payment processes; submits reports to National Office on an on-going basis. Resolves unusual, delicate, or time-sensitive situations, such as those involving congressional inquiry or coordination outside the agency. For District Office staff, the Fiscal Operations Specialist assesses training needs in compensation and medical bill payment systems features, capabilities, and functions; develops and provides formal training to the staff. Identifies overpayments in the process of verifying payments, producing reports, or analyzing reports; once identified, those overpayments will be reported, tracked and processed according to procedures developed by National Office.   Posts cash receipts that come directly to the DEEOIC District Office.  Receives reports of non-receipt of compensation or medical bill payment.  Organizes and prioritizes work so that compensation and medical bill payments and reports are completed in a timely manner.


The duties for the GS-09 are relatively identical but are performed at a lower levcel and with greater oversight than at the level performed by the GS-11.


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For GS-11: One year of specialized experience equivalent to at least the GS-09 grade level.


For GS-09: One year of specialized experience equivalent to at least the GS-07 grade level.


Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.


Some examples of specialized experience for the GS-11 include: employment in workers' compensation or benefits administration programs performing fiscal review responsibilities; research and analysis of complex payment and medical billing issues; authorizing benefit claims for processing in a federal or state agency, insurance company, or hospital; auditing or reviewing for fraudulent transactions; data trend analysis; conducting complex comparative analysis and making accounting system determinations to validate transactions and developing instructional procedures for use by others.


Some examples of specialized experience for the GS-09 include:  employment in workers' compensation or benefits administration programs conducting analysis and making accounting system determinations to validate transactions; performing research to resolve accounting system inconsistencies; verifying accounting data accuracy for statements and reports; conducting comparative analyses of accounting transactions; resolve accounting discrepancies from error reports; maintain records and files to document accounting activities; download Treasury reports to document accounting transactions and payments; review bill payments and compensation records to verify accounting transactions and corrections.

Education substitution for the GS-11:  Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.


For GS-09:  master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.


College Transcript and Evaluation of Foreign Education - Transcripts (in English) must be submitted if (a) a degree is required for the position, and/or (b) education is used as the basis for qualifying for this position.  The Department of Labor does not recognize academic degrees from schools that are not accredited by an accrediting institution recognized by the Department of Education.  Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If courses were taken at both the undergraduate and graduate levels, or from several different colleges or universities, you must submit all the necessary transcripts. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position.  Click Evaluation of Foreign Education for more information.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.


If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):

Program Knowledge: Understands Office mission, OWCP programs and OWCP information and accounting systems (or similar accounting systems).

Self-Management - Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Financial Management - Prepares, justifies, and/or administers the budget for program areas; plans, administers, and monitors expenditures to ensure cost-effective support of programs and policies; assesses financial condition of an organization.

Analytical Skills - Identifies trends; analyzes, develops and reviews reports; analyzes operations.

Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).  The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category B or higher will be considered "well-qualified".

Click Application of Veterans Preference for Category Rating Jobs for more information.
To preview questions please click here.


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The Department of Labor (DOL) offers a great benefit package to eligible employees.  The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year.  We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.


Delegated Examining Unit (DEU) Authorization No. DOL-1.

This position has promotion potential to the GS-11.

This position is inside the bargaining unit, NCFLL.

Occasional travel by any means of government or public transportation may be required.  

The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, PROBATIONARY PERIOD, FORMER FEDERAL EMPLOYEES


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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions Document or How To Apply Video.  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 60 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  You are not required to submit a document if it does not apply to you.Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)  Without this documentation, you will not receive veteran's preference.  For more information, go to:

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP Eligibility.

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.


Marie Prendergast
Phone: 312-353-1521
Fax: 000-000-0000
TDD: 877-889-5627
Agency Information:
Labor, Ofc of Workers' Compensation Programs
230 S. Dearborn Street
Rm. 1026
Chicago, IL
Fax: 000-000-0000


Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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