This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Food Service Systems Dietitian

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:HN-0009-817578-BC

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$42,508.00 to $81,779.00 / Per Year


Tuesday, January 08, 2013 to Tuesday, January 22, 2013




Full Time - Excepted Service Permanent




2 vacancies in the following location:
Hines, IL United StatesView Map


US Citizens and Status Candidates


MISSION & VISION: "To care for him who shall have borne the battle and for his widow and his orphan."    –Abraham Lincoln

This position is located in the Nutrition & Food Service Department at the Edward Hines Jr. VA Hospital in Hines, IL. 

WHO WE ARE: We are people who take great pride and deep satisfaction in providing America's veterans with the best clinical care, the most innovative technology, and the most comprehensive array of benefits America has to offer.


Vacancy Identification Number: 817578 

Grade/Step/Salary will be recommended by a Professional Standards Board and is based upon education and/or experience. 

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries.


  • You must be a US citizen to apply for this job
  • You will be subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • English Language Profiency required.
  • Must pass pre-employment examination


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The Food Service Systems Dietitian (FSS RD) has responsibility for duties relating to food production, food service, quality management, training and computer support. The FSS RD will be involved in the independent professional practice of dietetics in accordance with the guidance set forth in N&FS policies and procedures and VA regulations governing the practice of dietetics. Plans menus for regular and modified diets and special events taking into consideration factors such as nutritional requirements, patient satisfaction, budget allocation, available manpower, and equipment limitations. Ensures that all recipes are standardized and costed. Maintains/updates data base on nutritive analysis of food items served. Performs nutritional analysis of regular and modified menus. Reviews new products for acceptability on a variety of levels including taste, quality, cost, portion size, and appearance.  Works with Food Production and Service staff and sales representatives in coordinating the Prime Vendor program; plans for new food products and addresses food quality and delivery issues. Develops and reviews policies and procedures for N&FS. Serves as the coordinator of all food related quality management activities. In this capacity, provides technical and professional support including planning, organizing, directing and coordinating a variety of program activities. Coordinates patient satisfaction surveys and conducts patient satisfaction surveys, plate waste reviews, and arranges for taste panels of food products. Participates in performance improvement activities by assisting in the development of indicators and monitors, data collection and analysis, corrective actions and preparation of required reports.   Suggests improvement opportunities to management and implements decisions on improvement activities. Oversees all aspects of N&FS training program.   Serves as the training coordinator for N&FS and monitors training hours. Serves as the training and development coordinator for N&FS.   Plans annual and monthly training. Develops lesson plans, visual aids, and other training aides for the department training program. Recommends purchase of training pamphlets and visual aids. Develops and utilizes pre/post training evaluation methods to determine knowledge gained value of program, and areas to concentrate for improvement. Coordinates and conducts orientation to N&FS for non-professional staff. Performs other duties as needed. 

Work Schedule: Monday - Friday 8:00 AM - 4:30 PM


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NOTE:   Your résumé and/or supporting documentation will be verified to ensure that you meet the minimum qualifications required as described in the duties listed above. You will also be evaluated to the extent you possess the knowledge, skills, abilities, and other characteristics associated with the position.  Therefore, please ensure your application package addresses the assessment questionnaire 

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume does not support your questionnaire answers, you may be rated ineligible for this position.



   a.  Citizenship.  Citizen of the United States.  (Non-citizens may be appointed when it is not possible to recruit qualified candidates in accordance with chapter 3, section A, paragraph 3g, this part.)


   b.  Education.  The individual must have earned a minimum of a bachelor’s degree from a U.S. regionally accredited college or university, and fulfilled each of the following criteria:


   (1)  Completed a didactic program in dietetics accredited by the Commission on Accreditation for Dietetics Education (CADE).


   (2)  Completed a CADE accredited supervised practice program.


   (3)  Passed a national examination administered by the Commission on Dietetic Registration (CDR), the credentialing branch of the American Dietetic Association (ADA).


   c.  Registration


   (1)  All applicants must be registered with the CDR.


   (2)  Non-registered applicants who otherwise meet the minimum requirements in the basic qualification standard may be appointed as a graduate dietitian under the authority of 38 U.S.C. § 7405 (a) (1) (D).  Failure to obtain CDR registration during that period is justification for termination of the temporary appointment.  This may result in termination of employment.


English Language Proficiency.  Dietitians must be proficient in spoken and written English.


EXPERIENCE: Applicants must have one (1) year of specialized experience equivalent to the GS-7 or GS-9 GRADE level in the Federal Service or education that is closely related to the position.

Specialized Experience for each grade level is: 

GS 7

Specialized Experience or Education. None beyond the basic requirements for the GS-7 level. 

In addition, the candidate must demonstrate the following KSAs: Ability to provide nutrition counseling to patients, family members and/or caregivers considering psycho-social issues and age appropriate guidelines, and to communicate effectively with other health care professionals. Ability to plan and organize work consisting of multi-tasks and priorities under general supervision.  Basic knowledge of computer operations; software, hardware, terminology, security requirements, and capabilities. Ability to synthesize nutritional assessment components to evaluate nutritional status and utilize principles of medical nutrition therapy using established practice standards and guidelines to deliver nutritional care. Knowledge of basic food production and service which incorporates principles of sanitation, safety, and menu planning within a healthcare environment. Knowledge of educational concepts, methods, training materials, and resources and the ability to implement existing education and training activities for Nutrition & Food Service employees.


GS 9

Have at least (1) one year of specialized experience at the GS 7 level or above that demonstrates the core competencies described at that level. 

In addition, the candidate must demonstrate the following KSAs: Knowledge of various food preparation and delivery systems. Ability to conduct studies and document findings to evaluate staff, food, supplies, equipment, and service in order to improve the efficiency of the operation. Knowledge of current food service systems management, principles, and practices within a healthcare environment. Knowledge of educational concepts, methods, training materials, and resources and the ability to develop and conduct education and training programs for Nutrition & Food Service employees.


Have the education equivalent to 2 full years of progressively higher level graduate education, or master's or equivalent graduate degree from an accredited university or college in the field of dietetics or closely related field. 

GS 11 

Have at least one (1) year of specialized experience at the GS 9 level or above which demonstrates the following core competencies described at that level.

In addition, the candidate must demonstrate the following KSAs: Knowledge of basic investigative processes and techniques in order to participate in the design of studies, collect data, interpret findings, and translate results into written and oral communication. Ability to direct food service and production with focus on customer acceptance and budgetary guidelines to include principles of menu planning, food purchasing, delivery schedules, and ability to estimate food quantities. Ability to develop and maintain a system of internal reviews and direct quality control and performance improvement studies to ensure that programs within the nutrition and food service operate at the optimum level of effectiveness and assure compliance with various accrediting, regulatory, and agency authorities. Knowledge of computer software programs and problem solving techniques relative to food service systems management. Knowledge of the principles of management required to establish program goals and objectives, to plan and administer a program, coordinate associated activities, evaluate program accomplishments, redefine priorities, and modify objectives.


Have the education equivalent to three (3) full years of progressively higher level graduate education, or a Ph.D. or equivalent doctoral degree from an accredited university or college in the field of dietetics or closely related field.

If you are qualifying based on education, you must provide a copy of your transcripts. Failure to provide transcripts will result in you being rated ineligible for this position. We accept unofficial transcripts, as long as they contain the applicant's name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned. Transcripts must be received in this office by 11:59PM EST on the closing date in order to be considered. If you are selected an official transcript must be provided prior to entry on duty.

If Combination is used for qualification

Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements. It will be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level.

 APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.

 FOREIGN EDUCATION: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.

Veterans Preference:  When applying for Federal jobs, eligible veterans must claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s), Member Copy 4, if available, showing all dates of service as well as character of service (honorable, general, etc.).  Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability and a completed SF-15, "Application for 10-point Veteran Preference".

Veterans with service-connected disability of less than 10%, nonservice-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, must refer to and submit a completed SF 15, "Application for 10-Point Veteran Preference," and required documentation with your application materials.

For more information on Veterans' Preference, please visit


Please follow all instructions carefully. Errors, omissions, or failure to submit all required documents will affect your eligibility or consideration for this position.


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Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at   

Receiving Service Credit for Earning Annual (Vacation) Leave :  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.  VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.


This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.


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APPLICANTS PLEASE NOTE:   The selecting official for this position is not allowed access to your electronic OPF which is why it is required for you to submit a thorough and complete resume to include all of your relevant work information (ie starting and ending dates of employment, hours worked, duties, etc).  The resume you provide through this application process is forwarded to the selecting official.  It is highly recommended that you use the resume builder in USA JOBS as it contains all of the information we need to determine whether or not you are qualified for this position.  Failure to provide a resume and all the documents requested in the announcement may render you not qualified for the position you are applying for.  

YOU MUST INCLUDE VA FORM 10-2850c IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.

Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( ) to see the status of your application after applying, including any messages that may have been sent to you.

If you cannot apply online:

1.    Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.

2.    Print this 1203FX form to provide your response to the occupational questionnaire:

3.    Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.

4.    Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

1.    Complete this cover page using the following Vacancy ID: 817578.  You must use this fax cover sheet in order for your documents to be matched with your online application.

2.    Fax your documents to (478)757-3144.

The complete Application Package must be submitted by 11:59 PM (EST) on Tuesday, January 22, 2013. 


You must provide a complete Application Package which includes:

1.    CV or Resume.

2.    VA Form 10-2850c - Application for Associated Health Occupations (Available at (required).

3.    Occupational Questionnaire

4.    Optional Form 306 - Declaration for Federal Employment (Available at  This is a required form and must be submitted with your application.

5.    If prior military service, include all copies of your DD Forms 214 (required).   Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at  

6.    If currently employed in the VA system, include latest SF-50 - Notification of Personnel Action. (required).

 NOTICE: Eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligible must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.   

* INCOMPLETE APPLICATIONS WILL receive a rating of IFM (ineligible due to missing forms). Requests for reconsideration of ratings will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software or fax transmissions, etc.

Only send documentation as requested/required by this announcement and that directly supports your qualifications for this position.


Marilyn Boughton
Phone: (708)202-8387x23430
Agency Information:
VISN 12 Great Lakes Human Resources
Honey Creek Three
135 S 84th St Room 175
Milwaukee, WI


After we receive your complete application package (including all required documents), your qualifications will be reviewed to determine eligibility. We will also review your application to ensure that your résumé supports the answers you provided in the questionnaire. If your résumé does not support your questionnaire answers,  you will be rated ineligible for this position.

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