This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Program Manager (Associate Regional Administrator)

Department:Department Of Labor

Agency:Employment and Training Administration

Job Announcement Number:DE-13-ETA-029

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$134,647.00 to $155,500.00 / Per Year


Friday, December 21, 2012 to Tuesday, January 22, 2013




Full Time - Permanent




1 vacancy in the following location:
San Francisco, CA, USView Map


U.S. Citizens; ICTAP and CTAP eligibles in the local commuting area.


Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.

This position is located in the Employment and Training Administration, Region 6, San Francisco, CA, and serves as Program Manager (Associate Regional Administrator) for the Office of Special Initiatives and Demonstrations.  The Regional Office is a headquarters activity established to manage and direct all workforce development activity in the region, with the exception of specific Jobs Corps and Office of Apprenticeship Programs activity.

The Program Manager (Associate Regional Administrator) for the Office of Special Initiatives and Demonstrations a) serves as the chief spokesperson and focal point for overall workforce development system activities and issues within the Affiliate Region; b) brings together the Directors of all Affiliate Regional program offices, as well as the Union-Management pair, to facilitate the exchange of information across program offices within the region; c) coordinates the resolution of issues, and implementation of action plans as appropriate, ensuring that all Affiliate Regional efforts are strategically aligned in furtherance of developing an effective workforce development system that benefits America's workers and employers; and d) manages and directs Affiliate Regional efforts.

The position is also being announced under MS-13-ETA-029 for status applicants.  If you wish to receive consideration for both announcements, you must apply separately to both announcements.

This is a nonbargaining unit position and has no promotion potential above the GS-15 level.

Relocation expenses will not be paid.


  • U.S. Citizenship.
  • Appointment to this position may require a background investigation.
  • Requires a supervisory/managerial probationary period, if not met.
  • Subject to financial disclosure requirements.
  • Requires a security clearance.


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Advises and assists the Regional Administrator and other ETA executive staff on all matters related to national workforce investment policies, programs and systems.  Administers regional programs that provide education, training and employment assistance for youth; workforce security services that includes temporary income maintenance and career transition assistance for job seekers and claimants; and apprenticeship and related training opportunities.  Provides coordination and liaison services for employers and organized labor, with a special emphasis on economically disadvantaged, dislocated workers, youth, and welfare recipients.

Directs and manages programs to engage Federal, State, and local partners including the Workforce Investment Act, and other workforce development initiatives.

Works collaboratively with employers and labor and Federal, State and local workforce partners to create a comprehensive and integrated workforce investment system that results in excellent outcomes and highly satisfied customers.

Strategically manages resources through the Region in order to ensure high performance, greater public accountability, quality service, and customer satisfaction.

Advises and assists the Regional Administrator on strategic planning, policy, program operation and performance accountability for the development and administration of a national workforce investment system.

Manages and directs all workforce development activity in the area served by the Regional Office of Special Initiatives and Demonstrations, with the exception of specific Job Corps and Office of Apprenticeship and Training activities.  Serves as the spokesperson and focal point for overall workforce development system activities and issues within the area served.

Serves as the representative of, shares responsibility for, and assists the Regional Administrator in carrying out the Regional Administrator’s functions in the geographical area served by the Regional Office.  Functions as a deputy to the Regional Administrator in carrying out these functions.  May also serve as the Regional lead on initiatives and activities throughout the entire Regional area when specified by the Regional Administrator.

Brings the voice of customers, stakeholders, and partners into the organization.   Develops resource implementation plans to accomplish organization goals.  Creates an environment conducive to associates thinking and resolving problems creatively.  Interacts with State, local and interest group leaders to share information and learn their viewpoints about trends which may affect program-related operations.


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Candidates must have one year (1) of specialized experience which is in or directly related to the line of work which has equipped the applicant with the particular knowledge, skills and abilities to successfully perform the duties of the position to be filled. To be creditable, specialized experience must have been at least equivalent at least the GS-14 level in the Federal Service.


Specialized experience includes demonstrated experience in effectively managing complex employment and training programs and activities at the federal, state or local level; working collaboratively and maintaining cooperative relationships with officials in federal, state, and local government agencies and public entities; communicating effectively in oral and written presentations to officials, staff, and the general public; setting goals, managing projects, tracking progress and evaluating outcomes; effectively managing staff and financial resources to achieve agency goals and enhance staff performance and professional development.  Experience related to the work of the position includes a comprehensive knowledge of Employment and Training programs, policies, legislation, regulations, and applicable OMB cost principles and administrative requirements. Familiarity of Discretionary Grants, as well as One-Stop Operations, funding, Workforce Investment Act, Wagner-Peyser Act, Trade Act, Unemployment Insurance, and the coordination and operation of those programs within an integrated workforce system.



Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's website at


*Note: One or more additional assessment tools may be applied (e.g., a structured interview, panel review, written test, work sample etc.)

There is no substitution of education for experience at the GS-15 grade level.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.


If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.



Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.


Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):


Program Management:  Skill in directing and managing a highly visible, national program granting a benefit to individuals and/or employers.  Skill in managing day-to-day operational aspects of a large, complex program and exhibiting operational authority over regional staff.  Ability to provide effective supervision and leadership over off-site and on-site employees.  Ability to assign and review subordinate supervisor's and manager's work tasks and assess performance against standard measures.  Demonstrated skill and ability to provide clear direction in order to drive employees toward achieving mutual program goals through effective operational planning.  Ability to manage a public production type environment.

Grants-Related Program Knowledge:  Demonstrated knowledge of the applicable laws, regulations, grants management and program policies related to the Workforce Investment Act and ETA discretionary grant programs.  Comprehensive knowledge of how federal statutes and regulations are interpreted and applied.  Ability to develop and amend standard operating procedures, analyze various policy impacts on production and operations, and make complex determinations on individuals' or employers' eligibility for a public benefit or service.

Oral Communication: Ability to verbally advise, train and present audiences of varying levels, including senior level officials, the public and staff members, in a clear, effective, and persuasive manner. 


Written Communication: Ability to write consistent, accurate, and clear documents and correspondence such as final determination letters, memorandums, research briefs, and policy analysis finding for senior management and external customers.


Research and Analysis: Ability to assess and analyze program operations in order to make recommendations to improve efficiency and effectiveness; runs and reviews reports on operations to make system changes and take actions as needed; analyzes complex data, reports containing information from external sources to determine sournd conclusions and make meaningful recommendations.

The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category B (WELL-QUALIFIED CATEGORY) or higher will be considered "well-qualified".

Click Application of Veterans Preference for Category Rating Jobs for more information.


To preview questions please click here.


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The Department of Labor (DOL) offers a great benefit package to eligible employees. The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year. We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  Employees on Part-Time work schedules receive all of these benefits on a prorated basis.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.



The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, PROBATIONARY PERIOD, FORMER FEDERAL EMPLOYEES


This position is outside the Bargaining Unit.


The position is also being announced under MS-13-ETA-029 for status applicants.  If you wish to receive consideration for both announcements, you must apply separately to both announcements.



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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions Document or How To Apply Video.  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 60 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  You are not required to submit a document if it does not apply to you.Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)  Without this documentation, you will not receive veteran's preference.  For more information, go to:

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP Eligibility.

- Applicants with disabilities who wish to claim eligibility under SCHEDULE A)  of the excepted service (persons with severe disabilities) must submit the following documentation from a licensed medical professional or other authorized entity:
(1) proof of disability; and
(2) certification of job readiness.
For more details, please see

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

- Peace Corps Document (if applicable) - Certification of satisfactory service from the Director of Peace Corps to receive consideration.

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.


Korita M. Dugger
Phone: 202-693-3719
Fax: 202-693-3734
Agency Information:
Labor, Employment and Training Administration
200 Constitution Ave., NW
Rm. N4656
Washington, DC
Fax: 202-693-3734


Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking.  The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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