QUALIFICATIONS/ELIGIBILITY REQUIREMENTS: You must meet the following eligibility and basic qualification requirements by the closing date of this announcement.
GS- 5 LEVEL:
A. Four (4) year course of study leading to a bachelor's degree OR
B. Three (3) years of general experience, one (1) year of which was equivalent to the GS-4 level in the Federal government that demonstrates the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions; plan and organize work; communicate effectively orally and in writing. Such experience may have been gained in government, business or industry, investigative work, banking, law, accounting, or other work appropriate to the position to be filled. OR
C. An equivalent combination of education and experience.
A. Superior Academic Achievement - A Bachelors degree, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. OR
B. One (1) full year of graduate education in a field of study such as: accounting, finance, taxation, business administration or other related fields. OR
C. At least one (1) year of specialized experience equivalent to the GS-5 level in the Federal Government that demonstrated a knowledge of business practices, basic accounting principles, and Federal tax laws and regulations; and that required the ability to audit tax records, analyze systems and bookkeeping, use fact-finding techniques, and develop interpersonal skills. OR
D. An equivalent combination of education and experience.
A. Master's or equivalent graduate degree in a field of study in an accredited college or university in accounting, finance, taxation, business administration or other related fields. OR
B. Two (2) full years of progressively higher level graduate education leading to such a degree in accounting, finance, taxation, business administration. OR
C. LL.B. or J.D., if related to an accounting, finance, taxation, business administration or other related fields. OR
D. At least one (1) year of specialized experience equivalent to the GS-7 level in the Federal Government. Qualifying specialized experience may have been gained in work such as:
- Office auditing of various types of tax returns to determine tax liability of individual tax payers, businesses, or corporations.
- Conducting comprehensive analytical evaluations
- Using creative in-office factfinding techniques, and
- Using effective public contact skills. OR
E. An equivalent combination of education and experience.
HOW YOU WILL BE EVALUATED:
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- Your application will be rated based on education, training, and quality of your experience. You will respond to a series of questions designed to assess your possession of the following competencies: Oral Communication, Decision Making, Problem Solving, Self-Management, Interpersonal Skills, Customer Service, Conflict Management, Stress Tolerance, and Flexibility. Please be sure that your resume includes detailed information to support your qualifications for this position. Failure to provide sufficient evidence in your resume may result in a "NOT QUALIFIED" determination for this position. For tips preparing your resume click http://www.jobs.irs.gov/downloads/ResumeTips.pdf. for cover letter tips click http://www.jobs.irs.gov/downloads/CoverLetterTips.pdf.
- If you are eligible and qualified for this position based upon your responses to the application questions, you will receive electronic information directing you to the assessment process after the closing date of the announcement. This electronic information will include directions for accessing the assessment website and user log-in. You will be required to complete the Hiring Evaluation Assessment for TAS (HEAT). The HEAT consists of two parts. The first part is a series of situational judgment multiple choice questions designed to measure the competencies required for successful job performance. This first part takes about 30 minutes to complete. If you fail the first part, you will be considered Not Qualified for the position. If you pass, you will move to the second part which is an on-line job simulation. The on-line simulation takes about 1 hour to complete. If you do not pass the on line job simulation, you will be considered Not Qualified for the position of Case Advocate. If you pass both on line assessment instruments, you will be placed into a tentative category based upon your results. Candidates will be interviewed in category order. Candidates who fail the interview will be considered not qualified for the position of Case advocate. NOTE: Your assessments scores are good for an indefinite period of time. You will only be allowed to take the assessments once in a 12- month period. If you choose to retake the assessments after 12 months, your most current score will be used.
- You will be tentatively assigned to a category group (A, B, C, etc.) based on the results of your HEAT Assessment. Each category group represents a quality level (i.e., A = Superior, B = Highly Qualified, etc.) Candidates will be considered in category group order. Preference eligibles who meet the minimum qualification requirements and who have a compensable service -connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). All other preference eligibles will be assigned based on their responses to the questions and will be referred for selection before non-preference eligibles with the same category. Applicants are tentatively assigned to a category group pending qualifications validation and/or assessment results.
- Your final category assignment determines the order in which you are considered for the position(s). Applicants are referred to the selecting manager in category order (A, B, C). You may be required to participate in a selection interview. The IRS will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a score of 80 or Category B or better to be rated as well qualified to receive special selection priority.