Applicants must have completed a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; OR successfully obtained a degree that provided a minimum of 24 semester hours in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management and required the development or adaptation of applications, systems or networks;
You must have Information Technology(IT)-related experience which demonstrates proficiency in each of the following competencies:
A. ATTENTION TO DETAIL: Reviews moderately complex data from multiple sources and determine relevant information to a given situation. Drafts, edits, and disseminates written reports and status updates that are factual, timely and relatively error free.
B. CUSTOMER SERVICE: Maintains relationships with customers with diverse needs. Provides moderately technical or complex information about products and services. Assesses customers' needs and identifies products and/or services to meet their needs. Resolves fairly complex or non-routine problems, questions, or complaints; directs the most complex problems, questions, or complaints to the appropriate person.
C. ORAL COMMUNICATION: Communicates, explains or defends complex information technology ideas and information clearly and adapts to the audiences level of knowledge. Thoughts are well organized. Listens to others, and recognizes potential miscommunications.
D. PROBLEM SOLVING: Uses logic to identify alternatives to solve complex or sensitive technological problems; anticipates problems and identifies and evaluates potential sources of information and generates alternatives to solve problems where precedents do not exist.
For the GS-14 grade level, you must possess one year of specialized experience equivalent to the next lower grade, which has equipped you with the particular competencies needed to successfully perform the duties of the position described above. Specialized experience includes: ability to lead a team of individuals specializing in computer forensics; experience in overseeing the investigation of complex crimes where automated information systems were the principal targets or means to consummate the crimes (eg., computer crimes or cyber-crimes); experience with criminal and civil procedures, rules of evidence and investigative techniques, to include specialized computer forensics; wrote policies and processes to ensure all computer forensic products and procedures of an organization were fully defensible in adversarial judicial or administrative proceedings; demonstrated knowledge of communication methods, to convey, orally and in writing, detailed technical information in a clear, logical and concise manner; participated in computer forensics¿ work groups as well as industry sponsored work groups in order to stay abreast of current trends within the community; skilled in understanding the theoretical concepts of computer science, as well as practical problem solving skills required to construct and maintain modern-day distributed computer networks; very well-versed in all aspects of system administration responsibilities with special emphasis on virtualization technologies such as VMWare's ESX Server, as well as Microsoft's Hype-V technology.
Current Federal employees must have served 52 weeks at the next lower grade in the Federal Service. Time-in-grade and all qualification requirements must be met by the closing date of the announcement.
U.S. citizenship is required.
HOW YOU WILL BE EVALUATED:
Resumix's search technology utilizes a comprehensive skills database that combines matching combinations of search terms to help find the right candidates. The system's built in intelligence recognizes the contextual meaning of words within a resume by extracting relevant information. Applicants are strongly encouraged to thoroughly review the major duties of the position and ensure that you prepare a comprehensive resume that narratively demonstrates your skills, education, and experience. Candidates should refer to NASA's Applicant Guide for assistance in developing a complete resume. NASA will not accept separate KSA statement.
A category rating method will be used to evaluate candidates. All candidates will be assigned to either a 70, 80, or 90 pt. quality category based on the degree to which their competencies meet the position requirements. All candidates in the 90 pt group, which is the highest quality category, may be referred for consideration. A human resources specialist will validate the qualifications of those candidates eligible to be referred to the selecting official. In certain instances when a large candidate pool exists within the highest quality category, additional weighting of scores may occur to further distinguish best qualified candidates. For the purpose of the Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP), candidates rated in the top quality category are considered well-qualified.