This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Social Worker (VA Liaison for Health Care/Military Treatment Facility)

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VHA-565-13-SQ-813385-MFu

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$68,809.00 to $89,450.00 / Per Year


Thursday, December 20, 2012 to Friday, January 11, 2013




Full Time - Excepted Service Permanent


1 vacancy in the following location:
Camp Lejeune, NC United StatesView Map


United States Citizens


Vacancy Identification Number (VIN): 813385 (Please include on all documents).


New employees will be required to serve a 1 yr probationary period.


The Professional Standards Board (a peer-review group) will review the selected candidate's qualifications and recommend the grade and step at which the candidate will be placed.  The salary is based on the grade and step approved for the selected candidate.


The salary for this position will be based upon the locality pay area of Rest of the US.



The VA Liaison will report administratively to the Associate Chief, Social Work Service at the Fayetteville VAMC and will report programmatically to the VA Liaison Program Manager in the Care Management and Social Work Service (11CMSW), VA Central Office.  The VA Liaison is responsible to the Medical Center Director at the Fayetteville VAMC, with matrix responsibility to Care Management and Social Work Service, Office of Patient Care Services (11CMSW) in VA Central Office.


The Department of Veterans Affairs is an employer of choice as the center of excellence in patient care, education and research. The agency offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to website:


  • U.S. Citizenship Required
  • Must pass pre-employment examination.
  • Designated and/or Random Drug testing required.
  • Background and/Security Investigation required.
  • BLS (Basic Life Support) Certification Required


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 There is a nationally recognized initiative to seamlessly transition the health care of injured and ill service members and Veterans from the Department of Defense (DoD) to the Department of Veterans Affairs (VA) health care system.  The initiative is led by the VA Central Office, Care Management and Social Work Service, Office of Patient Care Services (11CMSW). The VA Liaison for Health Care (hereinafter referred to as VA Liaison) is seen as the Veterans Health Administration (VHA) representative to the military installation and must represent the VA in all aspects of patient care, transfer, and outreach.  The primary role of the VA Liaison is to ensure the transfer of health care, both inpatient and outpatient, from the Military Treatment Facility (MTF) to the appropriate VA health care facility.  The VA Liaisons must work on site at the MTF with staff, service member(s), families, and Veterans to ensure priority access to needed health care services and education regarding VHA benefits.  The service members and/or Veterans are often returning from Iraq and Afghanistan and may have severe and complex injuries, minor injuries, and/or mental health needs.  Although the VA Liaisons must report administratively to the Fayetteville VAMC, they must report programmatically to the VHA Care Management and Social Work Service, Office of Patient Care Services (11CMSW).

The practice of each VA Liaison is based on knowledge, experience, and research, and is expected to impact patient outcomes and improve care coordination and continuity for Polytrauma patients as well as returning service members with both severe and non-severe combat injuries. 

The VA Liaison is accountable for clinical program effectiveness and modification of service patterns.  They are also assigned in a setting where they have no access to social work supervision, and are assigned to work with special patient populations with highly complex health or mental health problems.


WORK SCHEDULE: Full-time (Alternate tour of duty may be required)

A valid NC driver's license will be needed for field travel involved with this position. 

Basic Life Support certification will be required prior to appointment.




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GS-12: Senior Social Workers at this level have experience that demonstrates possession of advanced practice skills and judgment.  At least two years should be in an area of specialized social work practice.  Senior social workers must be licensed (LCSW) or certified by a state at the advanced practice level which included an ASWB advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (Provisional not Accepted).  Senior social workers may have certification or other post-masters training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience in a specialty.


Meets the qualification standard for the GS 12 Senior Social Worker as defined in VA Handbook 5005, Part II Appendix G, Social Worker Qualification Standard GS-185 Veterans Health Administration.

A master’s degree in social work from a school fully accredited by the Council on Social Work Education is required.  VA Liaisons must be licensed or certified by a state at the advanced practice level which included an ASWB advanced generalist or clinical examination, unless they are grandfathered by the state in which they are licensed to practice at the advance practice level (except for licenses issued in California, which administers it’s own clinical examination for advanced practice).  VA Liaisons may have certification or other post masters training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship or equivalent supervised professional experience in a specialty.  Clinical and administrative experience is also required. 

The incumbent is an experienced social worker, recognized to be an independent practitioner who can demonstrate the ability to manage and evaluate programs and policies. Knowledgeable about the principles and theories in Social Work Practice.  Possesses professional judgment, including knowledge of normal and abnormal behavior, which is an inherent competency applied in daily interactions with service members and/or Veterans.  Highly developed professional, clinical and advanced practice skills are routinely used in the transition service members and/or Veterans with complex problems, brought about by combat related psychiatric and medical disabilities.

The incumbent possesses detailed knowledge of mission, goals, objectives, organization, and programs of VHA health care service and delivery systems and an awareness of Veterans Benefits Administration (VBA) benefits delivery systems.  Comprehensive knowledge of management techniques and practices, especially related to patient care activities and how they relate to the complex and evolving health care environment. 

Projects are of a specialized nature and therefore require a person with knowledge, experience and expertise in VA health care facility operations and clinical management.  Requires comprehensive knowledge of VA and VHA policies, issues, clinical and political complexities essential to the management of a complex system-wide health care delivery system.

The incumbent must possess excellent communication skills, both oral and written, in order to transmit information regarding seamless transition services to professional and other staff both within and outside VA.  The incumbent must be able to interact effectively with a wide variety of health care professionals and VBA professionals.

A VA Liaison has experience that demonstrates possession of advanced practice skills and judgment.  The VA Liaison has ability to expand clinical knowledge in the profession, provide consultation and guidance to colleagues, role model effective social work practice skills, teach or provide orientation to less experienced social workers, develop innovations in practice interventions, and provide clinical supervision for social work licensure or certification.  The incumbent has comprehensive professional expertise in policy development, performance standards and strategic planning initiatives.

A high level of physical energy is required as the incumbent is expected to meet with many people in many different locations in the course of a work day.  There may be some field travel involved with this position.  Work is normally performed in an office environment with adequate lighting, heating, and ventilation.




Education: Masters Degree in Social Work in Social Work and 2 years post graduation in specialized area of social work.


Education & Experience: Masters Degree in Social Work and should have at least 2 years (post Masters Degree) in an area of specialized social work practice and licensed or hold certification in a state at the advanced  practice level.

Licensure: Social Worker must be licensed or certified by a state at the advanced practice level.

Citizenship: Citizen of the United States


Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.

VETERANS PREFERENCE: Five points may be added to the eligible ratings of veterans who: Entered the military service prior to October 14, 1976; served on active duty during the Gulf War between August 2, 1990 and January 2, 1992, regardless of where the person served; or, served in a military action for which they received a campaign badge or expeditionary medal. Medal holders and Gulf War veterans must have served continuously for at least 24 months or the full period for which called or ordered to active duty. Ten points may be granted to the eligible ratings of disabled veterans; Purple Heart recipients; spouses or mothers of a 100 percent disabled veteran; or the widows, widowers, or mothers of a deceased veteran.


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Working for The Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  The following Web address is provided for your reference to explore the major benefits offered to most Federal employees.   To find out more click here


1. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

2. If you are a current career or career-conditional Federal employee or former Federal employee who has reinstatement eligibility, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal.

3. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must attach an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

4. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

5. You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc. Please indicate the type of special appointment you are seeking, if any, on your application and follow all other instructions for applying shown in this announcement.

6. All qualification requirements must be met within 30 days after the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at


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To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé

2. VA Form 10-2850c -Application for Associated Health Occupations (http://www.vagov/vaforms/medical/pdf/vha-10-2850c-fill.pdf) (Required)
3. A complete Occupational Questionnaire
4. Additional Required Documents (see Required Documents section below)

The complete Application Package must be submitted by 11:59 PM (EST) on Friday, January 11, 2013.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID  813385.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire ,
2. Print this 1203FX form to provide your response to the occupational questionnaire, and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


Resume & VA- Form 10-2850c -Application for Associated Health Occupations

  • Transcripts
  • Qualifications
  • Veterans Preference documentation
  • SF-50 (For current Federal or VA employees)
  • Copy of Licensure/Certification and BLS (Basic Life Support) Certification 

Submitting Documents

If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account for this vacancy announcement. Your documents will display under the Details tab in the Document area.


Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. Print the pre-populated cover page on the upload documents screen of Application Manager. Or, you may click this link to print a copy of the cover page. When faxing documents, follow the procedures outlined below.  


  • Include the 8-character Vacancy Identification Number 813385
  • Provide your Social Security Number and full name in the spaces provided or we will not be able to associate your document(s) with the rest of your application.
  • You may submit multiple documents for the same vacancy announcement using one cover page.
  • Fax your cover page and documents to 1-478-757-3144.

Faxed documents submitted with missing information will not be processed.


Michael Fuller
Phone: (910)488-2120x7055
Agency Information:
VHA Fayetteville NC VAMC
Department of Veterans Affairs
2300 Ramsey Street Bldg 6
Fayetteville, NC


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

Instructions for answering the questions in the Occupational Questionnaire: If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.


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