This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:DRAWBACK SPECIALIST

Department:Department Of Homeland Security

Agency:Customs and Border Protection

Job Announcement Number:MHCDE-811956-CAF

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$45,923.00 to $73,019.00 / Per Year

OPEN PERIOD:

Monday, January 07, 2013 to Friday, January 18, 2013

SERIES & GRADE:

GS-1894-07/09

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

12

DUTY LOCATIONS:

1 vacancy in the following location:
San Francisco, CA United StatesView Map

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Customs & Border Protection (CBP):  Securing America's Borders

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling.  DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations.  Make an impact; join DHS.

Discover a challenging and rewarding career in CBP, the sole organization responsible for securing the nation's borders.  At U.S. Customs and Border Protection, we:

  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border

For more information about CBP's mission, activities, and careers, please see http://www.cbp.gov/.

This position will allow you to use your expertise in administration to provide advisory and technical services to higher DHS officials and drawback claimants within the scope of admissibility, entry, import and manufacturing of merchandise and revenue collection. This position starts at a salary of $45,923 (GS-7 step 1) with promotion potential to $73,019 (GS-9 step 10). Apply for this exciting opportunity to strengthen the Department’s ability to perform homeland security functions by overseeing the delivery of services to internal and external customers by front-line employees in an effort to develop and plan process improvements.

Who May Apply:

  • Open to all U.S. Citizens.  Individuals who are eligible under a Special Appointing Authority should refer to the “Special Appointing Authority” paragraph in the” Other” Section of this vacancy announcement.
  • For definitions of terms found in this announcement, please see http://www.dhs.gov/xabout/careers/gc_1303762131481.shtm.

Organizational Location:  This position is located within U.S. Customs and Border Protection, Office of Field Operations, San Francisco Field Office, San Francisco, CA.

One or more selections may be made using this job opportunity announcement.

KEY REQUIREMENTS

  • You must be a U.S. Citizen to apply for this position
  • You may be required to pass a background investigation
  • Males born after 12/31/1959 must be registered with Selective Service
  • Primary U.S. residency for the last three years (see "Other Information")
  • You may be required to pass initial and random drug testing

DUTIES:

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In this position, you will strengthen the Department’s ability to perform homeland security functions by becoming a valuable member of a team of commercial, inspection, entry, liquidation, and Customs Officer employees.  Typical duty assignments include:

  • Acting as the primary point of contact with drawback claimants; e.g. exporters, importers and manufacturers, concerning the refunding of previously collected duties or taxes imposed on imported merchandise, due to subsequent export or destruction
  • Review and make decisions on drawback claims; including performing on-site reviews and analysis of company records to ensure compliance with established directives
  • Documenting and reporting the results conducted and actions taken
  • Conducting public outreach programs and providing guidance to claimants in determining their eligibility
  • Assist CBP officers in validating a drawback claimant for participation in the automated commercial system (ACS) modules, focused assessments, etc.
  • Perform drawback compliance assessments at company premises and conduct meetings with the trade community when drawback issues arise


QUALIFICATIONS REQUIRED:

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GS-7: You qualify at the GS-7 level if you possess one year of specialized experience that equipped you with the skills needed to perform the job duties. Examples include experience in analyzing customs documents; applying customs laws, regulations, and procedures; interpreting customs requirements; or similar experience involving determinations of rates of duty, classification of merchandise, entry requirements, manufacturing & inventory records, export documentation, and accounting records.

GS-9: You qualify at the GS-9 level if you possess one year of specialized experience that equipped you with the skills needed to perform the job duties. Examples include experience in analyzing customs documents; applying customs laws, regulations, and procedures; interpreting customs requirements; or similar experience involving determinations of rates of duty, classification of merchandise, entry requirements, manufacturing & inventory records, export documentation, and accounting records, in addition to experience in reviewing and making decisions on drawback claims, which may include supervisory assistance, and are of average difficulty and complexity, reviewing company records on-site to establish if goods meet eligibility requirements and to verify the adequacy of a company’s drawback system, and presenting assigned portions of seminars and other outreach efforts to explain drawback eligibility and requirements.

OR

Education Substitution

GS-7: You may substitute the successful completion of one year of fulltime graduate education for the experience required at the GS-7 level. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. (A course of study in business, international business, or a related field is qualifying.) Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. NOTE- If selected, you may be required to submit official transcripts for proof.

OR

GS-7: You may also substitute superior academic achievement for the experience required at the GS-7 level. You must have completed the requirements for a bachelor's degree from an accredited college or university with a grade point average of 3.0 or higher on a 4.0 scale, or have a class standing in the upper third of a graduating class or major subdivision, or membership in a national scholastic honor society. Refer to www.cbp.gov for additional information.

GS-9: You may substitute a Master's degree or 2 full years of graduate education in a qualifying field or a J.D or L.L.B. degree for experience required at the GS-9 grade level. (A course of study in business, international business, or a related field is qualifying.) Such education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work of the position. Check with your school to determine how many credit hours comprise two years of graduate education. If that information is not available, use 36 semester or 54 quarter hours. NOTE- If selected, you may be required to submit official transcripts for proof.

OR

Combining Experience and Education: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours in excess of the amount required for the next lower grade level, by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100.

You must meet all qualification requirements, subject to verification at any stage of the application process by Friday, January 18, 2013


Training: You may be required to attend one to two weeks of paid training at the Federal Law Enforcement Training Center in Charleston, SC.

Travel: This job may require some travel.  Applicants should possess a valid driver’s license.

HOW YOU WILL BE EVALUATED:

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements.  If you meet the minimum qualifications, we will use an online self-assessment questionnaire to place you in one of three categories based on your experience, education and training.  

Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position.  Candidates will be asked to demonstrate their attainment of these KSAOs in their resume.  The KSAOs are:

  • Knowledge of Customs laws, regulations, policies and procedures related to drawback claimants and the refunding of collected taxes or duties collected.
  • Ability to apply federal rules, regulations and procedures to specific situations or problems, and to make determinations on compliance.
  • Knowledge of automated systems in order to input data, resolve problems, and obtain information used to make drawback-related decisions.

If you meet the minimum qualifications, you will be placed in one of the following categories:

  1. Best Qualified:  Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  2. Well-Qualified:  Applicants possessing a background that demonstrates a satisfactory level of the evaluation criteria.
  3. Qualified:  Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.  To preview the job questionnaire, see View Occupational Questionnaire

Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles:  If you have never worked for the Federal government, you are not CTAP/ICTAP eligible.  Information about ICTAP or CTAP eligibility can be found at:  http://www.opm.gov/Reduction_In_Force/employee_resources/ctap/Employee-Guideline_CTAP.asp#3a.  To be considered well qualified under CTAP/ICTAP, you must be placed in the Well Qualified category for this position, as described above.  In addition, you must submit the supporting documents listed in the "Required Documents" section of this announcement.

Veterans:  Veterans with 5 point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify.  Veterans who have a compensable service-connected disability of at least 10% are listed in the best qualified category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.  This position is not considered scientific/professional.  For information on veterans' preference, please see:  http://www.fedshirevets.gov/index.aspx


BENEFITS:

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DHS offers competitive starting salaries and an attractive benefits package, including: health insurance, Thrift Savings Plan (similar to a 401(k)), Flexible Spending Account, retirement plan, life and long-term care insurance, Employee Assistance Program, personal leave days and paid Federal holidays.  Other benefits may include: flexible work schedules, telework, tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers.  DHS is committed to employee development and offers a variety of employee training and development opportunities.  For more information, go to www.dhs.gov/careers and select "Benefits".

OTHER INFORMATION:

Residency:  If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for the last three years prior to applying to this announcement:

  1. Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations);
  2. Worked for the United States government as an employee overseas in a federal or military capacity; or
  3. Been a dependant of a United States federal or military employee serving overseas.

Exceptions may be granted if you provide complete state-side coverage information regarding participation in "Study Abroad" programs, overseas church missions, or state-side addresses of anyone who worked or studied with you overseas.  You must provide information and related documentation at the time of application.

Special Appointing Authority:  Veterans, military spouses, Peace Corps/VISTA volunteers, and people with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs.  To determine your eligibility and to understand what documentation would be required with your application, please click on the appropriate link below. 

Separate referral lists may be generated for applicants eligible to be appointed under a non-competitive special appointing authority.  You must provide documentation supporting your eligibility prior to the closing date of this announcement (please see "Required Documents").  If you have any questions regarding your eligibility, please contact the Human Resources Specialist listed at the end of this job opportunity announcement.

Background Investigation:  To ensure the accomplishment of our mission, CBP requires every employee to be reliable and trustworthy.  To meet those standards, selected applicants may be required to undergo, and must successfully pass, a background investigation for placement into this position.  This may include a review of financial issues and disclosure regarding criminal offenses and illegal use or possession of drugs.  Entry into this position may require that you successfully pass a polygraph examination.  For more information, please see:  http://www.cbp.gov/xp.cgov/careers/apply/mandatory_back_invest.xml.Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.

Probationary Period:  All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.  Current and former federal employees may be required to serve or complete a probationary period.

CBP uses E-Verify to validate all newly hired applicants' ability to work legally in the United States.  To learn more about E-Verify, please follow this link:  http://www.uscis.gov/portal/site/uscis/menuitem.eb1d4c2a3e5b9ac89243c6a7543f6d1a/?vgnextoid=7f19fb41c8596210VgnVCM100000b92ca60aRCRD&vgnextchannel=7f19fb41c8596210VgnVCM100000b92ca60aRCRD.

Relocation expenses will not be paid.  To compare cost of living data, calculate mortgage scenarios, or gather information on communities and school districts, please visit the website:  http://www.relocationessentials.com/aff/lifecare/tools/salary/col.aspx

This position is covered under the bargaining unit.

Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations: Video: Protecting America 24/7

Follow U.S. Customs and Border Protection on Twitter @CustomsBorder



HOW TO APPLY:

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To begin your online application, click the "Apply Online" button and follow the prompts to register or sign into Application Manager.  Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation.  Please see the "Required Documents" section below for additional information.  All application materials, including transcripts, must be in English.

We strongly encourage you to apply online.  If you cannot apply online, you may fax your resume, assessment questionnaire, and supporting documents to (478) 757-3144.  You must print a copy of and document your responses to the assessment questionnaire View Occupational Questionnaire using OPM Form 1203-FX http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf, and the official fax cover sheet:  http://staffing.opm.gov/pdf/usascover.pdf.  Please include job opportunity announcement ID 811956 and provide your SSN, name, and address using the exact name you used when you filled out the questionnaire.  If you have uploaded documents into Application Manager, you do not need to fax those same documents.

Applications and supporting documentation will not be accepted by mail or email.  The address below is for inquiries only.  You may apply more than once, but the most recent application is the only one that will be used.  You must submit your resume, your online questionnaire, and any supporting documents by 11:59 Eastern Standard Time on Friday, January 18, 2013 



REQUIRED DOCUMENTS:

  • Your resume:  A resume describing your job-related qualifications is required and must be in English.  It must contain your full name, address, phone number, and a detailed description of your duties and the dates you performed them (MM/DD/YY), as well as your work schedule and salary.
  • Your responses to the job questionnaire
  • Are you qualifying based on education?  Submit a copy of your college transcript (unofficial is acceptable) or a list of coursework with hours completed.  Education must be from an institution accredited by an agency recognized by the U.S. Department of Education.  Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials.  For a listing of accrediting agencies, please see http://www.naces.org/members.htm.
  • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)?  You must submit a separation notice; SF-50B; a current (or a last) performance rating of record of at least fully successful or equivalent; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
  • Are you a veteran?  To apply veteran's preference you must submit the following proof of eligibility:
  • Five Point Preference:  DD 214 (Member Copy 4)
  • Ten Point Preference:  DD 214 (Member Copy 4) and supporting documentation as listed on the Standard Form 15 (application for 10-Point Veteran's Preference).  Click this link for a copy of the SF-15: http://www.opm.gov/forms/pdf_fill/SF15.pdf.  Veterans with a service-connected disability must also submit a VA Disability Award letter dated 1991 or later.
  • If you are currently serving on active duty, you must submit a written statement from the armed forces certifying that you are expected to be discharged or released from active duty service under honorable conditions.  If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military.

 

      It is your responsibility to verify that any information entered, uploaded, or faxed is received and is accurate.  Human Resources will not modify or change any part of your application.  If a document is not legible, you will not be able to view it in Application Manager and you must again upload or fax it by the closing date. 

AGENCY CONTACT INFO:

MHC OFO GENERAL MAILBOX
Phone: (952)857-2932
Email: MHCOFOGENERALMAILBOX@DHS.GOV
Agency Information:
CBP Minneapolis Hiring Center
5600 American Blvd
Suite 700
Bloomington, MN
55437-1450
USA

WHAT TO EXPECT NEXT:

Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.  You will be notified by email after each of those steps has been completed.  Stay informed of changes to your application status by signing up for automatic email alerts at:  https://my.usajobs.gov/Account/NotificationSettings.aspx.  If you are referred, you will receive a final notification of the disposition of the announcement.  We expect to make a tentative job offer within 60 days after the close of the announcement.  If you are selected, we may conduct a suitability/security background investigation.


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Job Announcement Number:

MHCDE-811956-CAF

Control Number:

334161300