This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Management Support Specialist

Agency:U.S. International Trade Commission

Job Announcement Number:DE-13-016-JAS

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$62,467.00 to $97,333.00 / Per Year


Tuesday, February 12, 2013 to Tuesday, February 26, 2013




Full Time - Permanent




1 vacancy in the following location:
Washington DC, DC United StatesView Map


United States Citizens


The USITC is an independent Federal agency that adjudicates import injury cases and provides the President and Congress with high quality analysis and technical support on international trade, tariff, and competitiveness issues.

Here, you will find a dynamic work environment, multi-disciplinary teams working on a variety of projects and products, a dedication to develop your technical skills, and a commitment to provide balance between your work and your personal life. 

This position is also being announced under the USITC's Merit Promotion Program, the Job Announcement Number is MPPA-13-017-JAS.  Please review that announcement to determine if you are eligible for consideration under the Merit Promotion Program.

The position is located in the Office of Security and Support Services, Office of Administrative Services, U.S. International Trade Commission.  The incumbent of this position serves as a Management Support Specialist responsible for performing a wide variety of functions in support of management in the organization.


  • U.S. Citizenship Required
  • You may be required to serve a one-year probationary period
  • Satisfactory completion of background investigation
  • You may be required to complete a Financial Disclosure Statement


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Serves as staff analyst and adviser to the Director.Provides executive advisory service on resources management, business,security, and administrative policies which support accomplishment of the Office of Security and Support Services (OSSS) mission. Provides executive direction, assistance, and support for all administrative operations and activities of the organization.

Responsible for assuring that priority actions and those of particular interest to the Director are coordinated, staffed, and properly executed throughout the organization and coordinated with offices throughout USITC, to assure timely, cohesive, and accurate support. Responsible for coordinating, implementing, and executing administrative programs at the directorate level that are critical to the success of OSSS, including analyzing and preparing responses to external inquiries; developing responses to data calls; administration of training requirements, plans, and schedules; identifying and performing administrative actions in support of reorganizations and movement of employees; management of the human resources program; submission of the budget; and administration of the accountable assets. 


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GS-11:   to qualify at the GS-11 level, applicants must have either specialized experience,education, or a combination of experience and education as follows:  

(A)   At least one full-time year (12-months) of specialized work experience equivalent to theGS-09 level or comparable pay band in the Federal service or equivalent experience in the private sector.  Specialized experience demonstrates candidate has experience performing quantitative and qualitative analysis; knowledge of agency's mission sufficient to provide guidance and direction in support of all administrative functions of an office; ability to plan, organize, implement, coordinate, and direct activities of an office and providing long and short range goals and objectives; skill in fact finding; knowledge of the national security information security program; and the ability to coordinate, evaluate and integrate the work of others into a final work product.  OR

B.   Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in any field of study that provided you with the knowledge, skills and abilities perform administrative, management or program analysis work.   OR

(C)   Have a combination of graduate-level education and specialized experience (as described above), which, when combined, is equivalent to 100% of the qualification requirement.  Only graduate level education in excess of the first two years can be used in this calculation.  To calculate your percentage of graduate education, first determine the total number of graduate level hours that exceed 36 hours (or your school's definition of two years of graduate study), then divide the total number of your excess graduate semester hours by 18 (or your school's definition of one year of graduate study).  To calculate your percentage of specialized experience, divide the total number of months of qualifying experience by 12.Now, add the two percentages together. The sum of the percentages must equal at least 100%.

GS-12:   to qualify at the GS-12 level, applicants must have at least one full-time year(12-months) of specialized work experience equivalent to the GS-11 level or comparable pay band in the Federal service or equivalent experience in the private sector.   Specialized experience is experience using qualitative and quantitative analysis techniques to evaluate management practices of substantive organizations and complex functions; identifying best management and administrative practices and applying them to an organization; providing guidance and direction in support of all administrative functions of an office; ability to plan, organize,implement, coordinate, and direct activities of an office; skill in factfinding; knowledge of the national security information security program,advising management on program policies, regulations, and procedures and the ability to coordinate, evaluate and integrate the work of others into a final work product.

Education  Education may be substituted at the GS-11 level for experience.  There is no substitution of education for experience at the GS-12 level.

Requirements  If you are applying at the GS-11 level based on college level education, you MUST submit a copy of your transcript.


If you are found qualified, you will be placed in one of three categories.  The quality categories are:  Best, Better, or Good.  These category assignments are a measure of the degree in which your background and responses to the assessment questions match the competencies/knowledge, skills, and abilities (KSAs) listed below. Within these categories, candidates eligible for veterans preference will receive selection priority over non-veterans.

Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

  • Ability to analyze and measure the effectiveness, efficiency, and productivity of administrative and technical programs.

  • Knowledge of the NSI Information Security Program and governing regulations, orders, and directives.

  • Ability to coordinate, evaluate, and integrate work of others.

  • Ability to communicate both orally and in writing.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience(s) and education (if applicable) as it relates to this job opportunity. In order to fully evaluate your application and receive proper credit, your resume should include: (1) paid and non-paid experience, job title, dates held (month and year for qualifying purposes to receive credit), number of hours worked per week, and salary (2) knowledge of the subject matter and technical skills pertinent to this position; (3) specific duties performed that fully detail the level and complexity of the work; and (4) names and phone numbers of your current and/or previous supervisor(s). Your resume should contain sufficient information to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this job opportunity announcement for each grade level(s) for which you are applying. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of consideration.

Appointees are required to provide verification of citizenship identity and employment eligibility under the Immigration Reform and Control Act of 1986 (Public Law 99-630). 


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Working for the U.S. International Trade Commission offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System.  

The following Web address is provided for your reference to explore the major benefits offered to most Federal employees.   To find out more click here


1.   CTAP/ICTAP APPLICANTS:   If you are a federal displaced employee as defined in 5 CFR 330.703 (b), you may be entitled to receive priority consideration under the Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP).   You must be determined by the Agency to be "Well Qualified' for the specific position.  A well qualified employee means an eligible employee who possesses the knowledge, skills and abilities, which clearly exceed the minimum qualification requirements requirements for the position.  Eligible employees receiving a score of 85 or higher will be determined to be well-qualified employees and will be advised in writing of the results.  Eligible employees will be advised in writing if another well qualified eligible is selected.  When an eligible employee is found to be not well qualified, a second independent review of the employee's application will be conducted and the employee will be advised in writing of the results of the second review.


2. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

3. All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at


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To apply for this position, you must provide a complete Application Package which includes:

1. Your Résumé
2. A complete Occupational Questionnaire
3. Additional Required Documents (see Required Documents section below)

The complete Application Package must be submitted by 11:59 PM (EST) on Tuesday, February 26, 2013.

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID  811871.  Fax your documents to 1-478-757-3144.

If you cannot apply online:

1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire ,
2. Print this 1203FX form to provide your response to the occupational questionnaire, and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


1.) Resume - your resume or any other written format you choose should contain the required information as specified in the "How You Will Be Evaluated" section.  Insufficient information will result in an ineligible rating.

2.) Self-Assessment Questionnaire - a completed online job specific self-assessment questionnaire through your Application Manager account.

3.) Transcripts - if you are qualifying based on education OR if there are mandatory education requirements listed under the Qualifications and Evaluations section, you MUST submit a copy of your college transcript(s) with your application. If selected, an official sealed college transcript(s) will be required to verify education prior to employment.

4.) Veteran's Preference Documentation If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must provide a copy of your DD-214, Certificate of Release or Discharge (Member Copy 4 is preferable), which must show the type of discharge and dates of active duty. If you are currently on active duty, you must provide an official statement of service from your command/unit which states the date you entered active duty, expected discharge type and date, and campaign medals you have received OR other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions. If the appropriate information is not submitted to confirm your discharge status, dates of service, etc., you will not receive credit for the claimed active duty military service.

If you are claiming 10-point veterans' preference, you must attach an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form to support your claim.

To gain access to your DD214 online, please visit:

5. If you are a current career or career-conditional Federal employee or former Federal employee who has reinstatement eligibility, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal.

6. You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc. Please indicate the type of special appointment you are seeking, if any, on your application and follow all other instructions for applying shown in this announcement.


7.) Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP) Eligibles - you must submit the following documents:

  • a copy of your agency notice; and
  • a copy of your most recent performance rating; and
  • a copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location.


Justin A. Scott
Phone: (202)205-2651
Agency Information:
United States International Trade Commission
500 E Street SW
Washington , DC


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official. If further evaluation or interviews are required you will be contacted.

To check the status of your application, log into your USAJOBS account, select Application Status, and click on the More Information link under the application status for this position.

You will be notified up to four times during the hiring process:

  1. Upon receipt of your application.
  2. Upon minimum qualification determinations.
  3. After a certificate is issued
  4. After a selection is made.

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