This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply


Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:VM-13-SAP-805476

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$99,079.00 to $128,800.00 / Per Year


Thursday, December 27, 2012 to Thursday, January 03, 2013




Full Time - Permanent


1 vacancy in the following location:
Buffalo, NY United StatesView Map


United States Citizens


VacancyID: 805476 

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

America's Veterans need you!

To find out more, go to


  • You must be a U.S. citizen to apply for this job.
  • You will be subject to a background/suitability investigation.


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This position is located at the VA Western New York Healthcare System at Buffalo (VAWNYHS) serving as the Human Resources (HR) Officer for the facilities located in Buffalo and Batavia, NY.   Major duties and responsibilities include:


  • Serves as full advisor and consultant to the Associate Medical Center Director along with the Medical Center Director, facility managers and staff;
  • Provides direct technical and administrative supervision;
  • Develops and initiates short and long-term planning for the Human Resources Department related to staffing, budget constrictions, mandates from higher echelons of the VA and government, etc.;
  • Ensures implementation of goals, initiatives, and objectives for HR employees;
  • Interviews or provides oversight of the interview process of qualified candidates for employment;
  • Counsels HR staff on promotional opportunities, succession planning, personal performance issues, EEO conduct and other administrative issues;
  • Provides expert analysis, insight, and advice to department employees to ensure accuracy and development of work and special projects;

Advisory & Management Services:

  • Advises managers at all levels of the organization;
  • Shows leadership in developing, implementing, evaluating and improving processes and procedures;
  • Identifies long and short-term problems and formulates proposals and appropriated plans of actions;
  • Provides guidance and renders decisions on complex determinations to support maximum efficiency;
  • Develops information for and prepares special or recurring reports and studies related to the total personnel program for management use;
  • Serves as technical advisor on the propriety of statutory, regulatory, and procedural requirements regarding a broad range of human resources related programs and topics;
  • Develops strategic plans, new strategies for recruitment and retention, and forecasting the requirements necessary for long range strategic planning and HR model development;

Human Resources Program Management:

  • Analyzes, develops and implements comprehensive, new and sometimes difficult changes to policies and develops, implements, and oversees programs for the entire HR program;
  • Analyzes trends, budgets, and forecasts changes in personnel, equipment, and program requirements to meet future demands;
  • Adapts, plans and makes recommendations or implements changes or practices and processes;
  • Recommends and implements administrative actions;
  • Participates in designing and planning a future workforce that is aligned with the strategic mission of the Healthcare System;
  • Provides staff service, advice, and guidance to all management and supervisory levels on HR issues;
  • Applies comprehensive knowledge of human resources policies, practices, and skills to advise on a full range of employee life cycle functions; and
  • Performs other related duties as assigned.

Work Schedule: Monday - Friday 8:00 AM - 4:30 PM





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A Quality Ranking Factor* has been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: "Specialized experience in arbitration, mediation, employee and labor relations."

*Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening, but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor.

AT THE GS-14 LEVEL:   You must have at least one (1) full year of specialized experience equivalent to the next lower grade level (GS-13) in federal service with responsibilities close to the work of this position that has given you the particular knowledge, skills, and abilities required to successfully perform the duties of a Human Resources Officer. Examples of specialized experience include, providing expertise in all of the areas of human resources management; participating with top management in an organization's annual budget process to review requests and allocate funding to facilities; determining requirements needed to carry out human resources support for a large organization; acting as an expert in personnel/human resource areas of employee relations, labor relations, and quality of work life management; and formulating, communicating, and implementing policy involving Classification/Pay Administration, Labor and Employee Relations, Recruitment and Retention, Employee Development and Training, and other related functions. NOTE: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and dates of employment (month/year) as well as the number of hours worked per week.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position: 

  • Ability to interpret and apply various laws and regulations in all areas of Human Resources Management.
  • Ability to effectively manage multiple priorities, plan, and respond to demands from a number of competing internal and external sources.
  • Communication Skills.
  • Ability to research, analyze and evaluate laws and regulations to address complex Human Resources management issues.
  • Ability in supervising and/or managing a group of subordinates.

PHYSICAL REQUIREMENTS: The work of this position is primarily sedentary.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.  Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:

When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.  If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to and required documentation with your application materials. For more information on Veterans' Preference, please visit



Applicants will be ranked based on four quality groups, as follows:

  • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
  • Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
  • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
  • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group.  Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group.  Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group.  The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview.  The remaining groups may be referred based on the number of applicants available.


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VA offers a comprehensive benefits package.  This link provides an overview of the benefits currently offered:

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to   For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at: 3495 Bailey Ave
Buffalo, NY 14215


Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at  

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

You may be required to serve a probationary period. 


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To apply for this position, you must provide a complete application (See "Required Documents" section below).  The complete Application package must be submitted by 11:59 PM (EST) on Thursday, January 03, 2013.

To begin the process, click the Apply Online button on the right side of this screen to create an account or log in to your existing USAJOBS account.  Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process.  Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (, select Application Status and click on the more information link under the application status for this position.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire: .
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 805476.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.


The following documents are required:

  1. Resume
  2. Responses to the Occupational Questionnaire
  3. Other documents - use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), ICTAP/CTAP documentation (for well-qualified, displaced Federal employees), or documentation to support Veterans Preference claims.  You will not be contacted for additional information.


VHA Nationwide DEU
Phone: (501)257-4134
Agency Information:
VHA DEU Coatesville
Thank You, AR


After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address.  Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.

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