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This Position Is No Longer Available

Job Title:  Office Manager
Agency:  National Labor Relations Board
Job Announcement Number:  NL12MP809550SA

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$51,995.00 to $67,589.00 / Per Year
Wednesday, December 19, 2012 to Wednesday, January 09, 2013
Full Time - Permanent
1 vacancy in the following location:
Chicago, IL United StatesView Map
This Notice of Vacancy is open to National Labor Relations Board employees only.



Who May Apply:  Current NLRB employees with competitive status.

  • Do you have experience managing an office and performing administrative functions?
  • Do you have experience in creating, editing, and maintaining legal records?
  • Can you analyze information and resolve situations related to operations of an office?
  • Do you have experience utilizing a variety of office automation systems?
  • Do you have experience providing administrative support to legal professionals?

If you answered YES, then this is the job for you.

This is a non-bargaining unit position located in Chicago, IL.

The full performance level for this position is GS-11.  The incumbent may be promoted to the next higher grade level when eligible, without further competition, depending upon development and performance.  However, positions with known promotion potential do not guarantee promotion, nor is promise of promotion implied.



  • Must be a U.S. Citizen.
  • Travel and relocation expenses will be paid.
  • Initial supervisory appointee is subject to a 1-year probationary period.
  • Background investigation will be required.


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The Office Manager will perform the following duties:

  • Serve as the principal assistant to the Regional Director in the administrative management of the regional office;
  • Assign and review work for office support staff and set priorities;
  • Participate with regional managers and casehandling supervisors in scheduling the processing of regional cases in accordance with numerous statutory and regulatory provisions establishing mandatory time limits and other requirements applicable to specific types of cases and stages of casehandling;
  • Regularly attend meetings and participates in discussions and the planning on workload, casehandling time targets and priorities, staff utilization, implementation of new casehandling requirements, new administrative policies and programs, and similiar matters;
  • Write performance appraisals, train office staff, and recruit support staff employees.


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TIME-IN-GRADE REQUIREMENTS: Applicants must meet applicable time-in-grade requirements to be considered eligible as a merit promotion candidate.

SPECIALIZED EXPERIENCE:  One year of specialized experience, equivalent to the GS-07 grade level in the federal government.  Such specialized experience includes the following:

  • planning and providing management and program services essential to the effectiveness; accomplishment of managing the operational activities of an office;
  • providing assistance to legal professionals, such as casehandling;
  • assists in controlling the expenditures of funds; and
  • recruiting for office support personnel.


EDUCATION SUBSTITUTION for the GS-09:  Master's or equivalent graduate degree, two (2) full years of progressively higher level graduate education leading to such a degree, LL.B., or J.D., if related, may be substituted for the specialized experience.  Transcripts must be submitted if using education to qualify.


COMBINATION:  Equivalent combinations of successfully completed graduate education and experience (as described above) may be used to meet the total qualification requirements. Total qualifying experience is calculated as a percentage of the experience required (i.e., 9 months of experience is 75% of the 1-year requirement). Total qualifying education is calculated as a percentage of the education required. The two percentages are added and must equal at least 100% to qualify an applicant for this grade level. (For example, 75% of the experience requirement and 50% of the education requirement would qualify the applicant at over 100%. Only education beyond the first 2-years (or 60 semester hours) counts towards the percentage. Transcripts must be submitted if using the combination option to qualify.

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:

This position is open to current NLRB employees with competitive status. You must meet the requirements below to apply.


A current permanent competitive service employee; former Federal employee who achieved career status in the competitive service; or former Federal employee who served on a career conditional appointment without achieving career status in the competitive service who was separated less than three years ago. You must submit your most recent performance evaluation (current Federal only), and SF-50 to be considered.  If performance appraisal is not dated within the last year, an explanation of why not must be provided.  Please ensure SF-50 verifies your status (i.e., Tenure Code, Type of Appointment, Position Occupied, Grade and Step).




Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required for this position. If, after reviewing your resume and/or supporting documentation, a determination is made that your scores do not reflect that you meet the knowledge, skills, and abilities required for this position, you will lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Knowledge of the principles of organization and administrative management.
  • Ability to comprehend and interpret written instructions.
  • Ability to analyze information and situations related to problems involving administrative and functional operations of an office.
  • Ability to act as a liaison, in person and telephonically, with high-level Agency personnel, the public and other agencies.
  • Ability to communicate effectively, both orally and in writing.


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Benefits:  The NLRB provides a comprehensive benefits package to its employees, including on site health unit services (certain offices), fitness center, credit union, and a multi-faceted Employee Assistance Program.


Direct Deposit:  All Federal employees are required by PL 104-134 to have federal payments made by direct deposit.  http://www.OPM.Gov/retire/asd/pdf/99-106A.pdf


Appointees are required to proivde verficiation of citizenship identity and employment eligiblity under the Immigration Reform and Control Act of 1986 (Public Law 99-603).


Males born after 12-31-59 must be registered or exempt from Selective Service (see ).


More than one position may be filled



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To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume
2. A complete Assessment Questionnaire
3. Other supporting documents:
- Veterans Preference Documentation, if applicable
- College transcript(s), if qualifying based on education

- SF-50, Notification of Personnel Action and most recent Performance Appraisal
(if applying as a status candidate with current or former Federal service)


To begin the process, click the Apply Online button at the bottom of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

Note: To return to a previously Saved or Incomplete application you may use the following link:

To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 809550. Fax your documents to 1-478-757-3144.

If you cannot apply online:
1. Click the following link to view and print the assessment questionnaire 
View Occupational Questionnaire, and
2. Print this 1203FX form to provide your response to the assessment questionnaire and
3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.


Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on Wednesday, January 09, 2013.


Incomplete applications will not be accepted.


Sheila G. Avent
Phone: (202)273-4400
Agency Information:
United States Govt National Labor Relations Board
1099 14th Street NW
Office of Human Resources
Room 6000
Washington, DC


Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.   Best qualified applicants will be referred to the hiring official. If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview.


You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

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