Job Title:Customer Service Specialist
Department:Department Of The Treasury
Agency:Bureau of the Fiscal Service (FMS)
Job Announcement Number:13-FMS-073P
The contents of the announcement can still be viewed.
|$18.59 to $24.16 / Per Hour|
|Friday, December 14, 2012 to Wednesday, January 02, 2013|
SERIES & GRADE:
|This position is at the full performance level. - Temporary not to exceed 1 year, may be extended for up to one additional year, Part Time.|
|10 vacancies in the following location:|
Austin, TX, USView Map
WHO MAY APPLY:
U.S. citizens; no prior Federal experience is required.
The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
This is a temporary position. If hired under this appointment, you are not eligible for health and life insurance benefits, but you are eligible for annual and sick leave. However, if your appointment is extended beyond the first year, you will be eligible to elect health insurance for which you will be charged the full premium. Social Security taxes will be deducted. A temporary appointment does not confer eligibility to be promoted or reassigned to other positions or the ability to be non-competitively converted to a career conditional appointment.
The Bureau of the Fiscal Service promotes the financial integrity and operational efficiency of the federal government through exceptional accounting, financing, collections, payments, and shared services.
The Customer Service Specialist assists in government-wide debt collection to reduce the amount of delinquent debt owed to the Federal government through efficient processes and quality customer service. The call center is a fast paced operational environment handling inbound and outbound Cross Servicing and Treasury Offset Program (TOP) calls. These positions are located in DMSOC- West in Austin, TX.
- Applicant must be available and willing to work rotating shifts including nights and weekends as needed and requested by management.
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