Agency: National Credit Union Administration
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Alexandria, VA United StatesView Map
Introduction to the Agency: Invest in your nation's future, make a difference in your community...gain from the experience. At the National Credit Union Administration (NCUA) you're not just a number, working to make quotas or improve the bottom line, you have the opportunity to make a difference. NCUA is the federal agency that charters and supervises federal credit unions and insures savings in federal and most state-chartered credit unions across the country through the National Credit Union Share Insurance Fund (NCUSIF), a federal fund backed by the full faith and credit of the United States Government.The Consumer Affairs Technician position is located in the National Credit Union Administration (NCUA), Office of Consumer Protection (OCP). The incumbent, under the direction of the Consumer Affairs Director, is responsible for analyzing and resolving credit union member, congressional, and general public credit union related complaints and concerns, serving as a call center agent receiving incoming inquiries, and providing operational, technical, analytical, and statistical support to the Consumer Affairs Director.
- You must be a U.S. Citizen.
- Suitable adjudication of background/Security Investigation is required.
- Relocation expenses are not authorized.
- A probationary/trial period may be required.
- This is a bargaining unit position.