This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Administrative Services Assistant

Department:Department Of Labor

Agency:Office of the Assistant Secretary for Administration and Management

Job Announcement Number:DE-13-BOS-OASAM-27

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$35,309.00 to $51,164.00 / Per Year


Monday, December 10, 2012 to Wednesday, December 26, 2012




Full-Time - Permanent




1 vacancy in the following location:
New York - New York, NY, USView Map


 U.S. Citizens; ICTAP eligibles in the local commuting area.


Also advertised as job #MS-13-BOS-OASAM-26 for status applicants; to be considered for each, apply to BOTH jobs.


Opportunities are Open! Begin a challenging career with the U.S. Department of Labor (DOL), and you will help shape the workforce of tomorrow.  DOL offers rewarding opportunities to contribute to a noble mission; to serve and protect American workers, prepare them for new and better jobs, and to ensure the safety and fairness of American workplaces.

The Department of Labor values its customers. Every DOL employee is responsible for delivering good customer service through accurate, courteous, efficient and effective transactions.

Organizational Location: U. S. Department of Labor Office of the Assistant Secetary for Administration & Management, New York, New York.

Salary: GS-5: $35,309-$45,898 per annum

          GS-6: $39,359-$51,164  per annum

This position has promotion potential to the GS-7 level.





  • U. S. Citizen.
  • Require a background investigation, if one not completed.
  • Requires a probationary period if the requirement has not been met.
  • Position is inside the Bargaining Unit - NCFLL
  • Relocation expenses will not be paid.
  • Promotion Potential to GS-7.


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The Administrative Services Assistant duties include, but are not limited to: Receiving visitors and telephone callers to the office; taking requests for appointments with supervisors and staff. Dealing directly with the Government Printing Office (GPO), its subcontractors, and others to ensure all printing orders are completed according to print orders. Serving as primary point-of-contact with the GSA Building Manager's Office for the purpose of arranging for standard repairs and upgrades, and other actions associated with facilities management. Serving as the primary back-up for the Mail Clerk as needed responsible for receiving, sorting, distributing, and routine incoming mail to DOL regional agencies; wrapping weighing and affixing postage; keeping track of expenses tied to each cost center; responding to inquiries from Mail room customers. Maintaining inventory of accountable property for OASAM division, preparing and processing all receipts, transfers, excess or surplus property documentation, resolving errors and providing technical assistance.


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Specialized Experience requirements: All applicants must have 52 weeks of specialized experience equivalent to the GS-4 (for the GS-5) and at the GS-5 (for the GS-6) level in the federal service. Specialized experience must have equipped the applicant with particular knowledge, skills, and abilities to successfully perform the duties of the position described above. Typically, such specialized experience is in or related to the work of the position being filled. For example, specialized experience could be obtained in the federal service or private industry as long as the major duties of the position include providing administrative support duties such as: file management, procurement, scheduling appointments; responding to administrative problems brought to the supervisor's attention; ability to interpret and apply regulations, policies and procedures; ability to communicate effective; as well as experience demonstrating customer service skills.

Substitution of education for experience:

Grade 5: The experience requirements for the GS-5 level may be met by completion of a bachelor's degree or four years of education above high school.

Grade 6: No educational substitution.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.


If you meet the minimum qualifications, you will be evaluated against the evaluation factors below and will be placed into a category based on your vacancy question responses.

Category A - Meets the basic qualification requirements for the vacancy and has successful experience in the same or similar job that has demonstrated superior proficiency in applying critical competencies required by this position to work of increased levels of difficulty and complexity.

Category B - Meets the basic qualification requirements for the vacancy and demonstrates satisfactory proficiency in the critical competencies required by this position.

Category C - Meets the specialized experience described in the minimum qualifications requirements section of this announcement and demonstrates proficiency in the basic competencies.

Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies (click Evaluation Tools for information):

1. Customer Service: Balancing interests of a variety of clients; readily readjusts priorities to respond to pressing and changing demands; anticipates and meets the need of clients; achieves quality end-products; is committed to continuous improvement of services. 2. Interpersonal Skills: Considers and responds to the needs, feelings, and capabilities of different people in different situations; is tactful, compassionate and sensitive, and treats others with respect. 3. Self-Management: Is self-motivated and results-oriented; adjusts own priorities to accomplish tasks in a timely manner; seeks solutions to problems by obtaining the facts and making logical and sound judgments. 4. Communication: Makes clear and convincing presentations to individuals or groups; listens effectively and clarifies information as needed; openly exchanges ideas and fosters atmosphere of open communication. Expresses facts and ideals in a clear, convincing and organized manner. 5. Technical Ability: Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise in the areas of administration, procurement, mail room functions, etc. 6. Technology: Uses computers and computer applications to communicate information; uses other office machines and equipment effectively. 


The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview).    


The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings.  Your resume MUST provide sufficient information to substantiate your responses to the vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.  Your evaluation may also include a review by a Human Resources Specialist or panel and may include other assessments (ex. interview, panel review, written test, writing sample, etc.)

INFORMATION FOR ICTAP ELIGIBLES ONLY: If you are eligible for special priority selection under ICTAP, you must be well-qualified for the position to receive consideration.  ICTAP eligibles who are placed into Category "B" or higher will be considered "well-qualified".

Click Application of Veterans Preference for Category Rating Jobs for more information.

To preview questions please click here.


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The Department of Labor (DOL) offers a great benefit package to eligible employees.  The benefit package includes but is not limited to health benefits, supplemental dental and vision plans, flexible spending accounts, 13 days paid sick leave per year, vacation leave and 10 paid holidays per year.  We offer a variety of employee benefit options, a family-friendly work environment, a child care subsidy program, transit subsidy program, career assistance program, health services and fitness programs, access to LifeCare, a resource and referral service and more.  For a comprehensive site about all federal benefits, please refer to OPM.  For specific DOL benefits information, please refer to DOL BENEFITS.


The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, age, membership in an employee organization, or other non-merit factor.  Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, SELECTIVE SERVICE REGISTRATION, PROBATIONARY PERIOD, FORMER FEDERAL EMPLOYEES


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Follow the 5 steps below to apply.  Your application and ALL required supplemental documents must be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to be considered.  Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered.

For more details, click How To Apply Detailed Instructions Document or How To Apply Video.  For help, refer to the Vacancy Contact in the "Questions about this job" section.  SAVE your information before the 60 MINUTE TIMEOUT!

STEP 1 - Create USAJOBS Account, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions.  If not, the HRO may amend your responses to more accurately reflect the competency indicated by resume content.

STEP 2 - Answer Vacancy Questions (DOORS)
Click the Apply Online button, which is available when you search for a job on, click on the title and proceed.

STEP 3 - Submit Supplemental Documents
Submit the required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy by the close date.  For details: click How to Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

STEP 4 - Review Application and click Finish  Click here to submit an updated resume after initial application.

STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date


The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document or Submit Supplemental Documentation Video.  You are not required to submit a document if it does not apply to you.Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.

- Veterans Documents (if applicable): To be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD214. Your DD-214 must show the type of discharge and dates of active duty.  To claim 10-point preference, you must submit a copy of your DD214; an Application for 10-point Veteran's Preference, SF15; and the proof of entitlement of this preference which is normally an official statement, dated 1991 or later, from the Department of Veterans Affairs certifying to the present existence of the service-connected disability and indicating the percentage of your disability. (For active duty service members expecting to be honorably discharged or released within 120 days, click Active Duty)  Without this documentation, you will not receive veteran's preference.  For more information, go to:

- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP Eligibility.

- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted

Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.


Beverly Hicks, HR Spec.
Phone: 617-788-2808
Fax: 000-000-0000
TDD: 800-877-8339
Agency Information:
Labor, Ofc Asst Sec Admin and Management
JFK Federal Building
Rm E215
25 New Sudbury Street
Boston, MA
Fax: 000-000-0000


Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration.  Candidates will be referred to the hiring manager for further consideration and possible interview.  You will be notified of the outcome.  A selection is expected to be made within 30 calendar days from the issuance date of the certificate.

To check the status of your application: Click here.  To sign up for Application Status Updates via email: Click Here.

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