This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist (Network Services)

Agency:Broadcasting Board of Governors

Job Announcement Number:M/P-13-39

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$86,575.00 to $112,546.00 / Per Year

OPEN PERIOD:

Tuesday, December 11, 2012 to Monday, December 24, 2012

SERIES & GRADE:

GS-2210-13

POSITION INFORMATION:

Full Time - Permanent

PROMOTION POTENTIAL:

13

DUTY LOCATIONS:

1 vacancy - Miami, FL United StatesView Map

WHO MAY APPLY:

Status Candidates (Merit Promotion and VEOA Eligibles)

JOB SUMMARY:

The incumbent of this position serves as an Information Technology Specialist (Network Services) this position is located in the Information Technology Division, Office of Cuba Broadcasting (OCB) in Miami, Florida

 

THIS POSITION IS COVERED BY A UNION AGREEMENT

 

 INTRODUCTION TO AGENCY

The Broadcasting Board of Governors (BBG), an independent federal agency, is an exciting, multi cultural organization that encompasses all U.S. civilian international broadcasting. The BBG is comprised of the Voice of America, which delivers high quality, multimedia programming in 44 languages to audiences worldwide; the Office of Cuba Broadcasting (Radio and TV Marti); the International Broadcasting Bureau, which provides transmission, administrative, and other support service; and three grantee organizations - Radio Free Europe/Radio Liberty; the Middle East Broadcasting Networks (Alhurra TV and Radio Sawa), and Radio Free Asia. Our staff of dedicated professionals serves as an example of a free and independent media, reaching a worldwide audience with news, information, and relevant discussions.

NOTE:  YOUR APPLICATION TO THIS MERIT PROMOTION VACANCY ANNOUNCEMENT WILL ONLY ALLOW CONSIDERATION FOR THIS ANNOUNCEMENT.  WE CANNOT ELECTRONICALLY OR MANUALLY MOVE YOUR APPLICATION TO THE CONCURRENTLY ADVERTISED  DEU  ANNOUNCEMENT.  PLEASE ENSURE YOU ARE APPLYING UNDER THE CORRECT ANNOUNCEMENT.

This vacancy is being advertised under Merit Promotion procedures and is open to all status applicants.  The vacancy is being concurrently advertised under delegated examining unit (DEU) procedures for non-status applicants under announcement DEU-13-39.  Status applicants are those individuals who are currently serving on a career or career-conditional appointment, individuals who are eligible for reinstatement, or individuals who are applying under the VEOA program.  Applicants who wish to be considered under both delegated examining and merit promotion procedures MUST apply to both vacancy announcements.

 

KEY REQUIREMENTS

  • U.S. Citizenship ONLY
  • Candidates MUST meet all qualification requirements by closing date.
  • Relocation expenses WILL NOT be paid
  • Selectee will be subject to an investigation for suitability determination
  • Non-agency candidates should submit most recent SF-50

DUTIES:

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Duties include but are not limited to the following:

  • Serves as an IT Specialist (Network Systems) and technical expert performing work in the functions of computer systems integration, computer performance evaluation, network control, network storage, system optimization, and user assistance on network operating systems.
  • Serves as a Technical Specialist in Support of Servers/Systems standalone or networked.
  • Performs local and wide area network surveys to determine LAN/server requirements, loads, configures, and maintains network operating systems (Windows 2000, XP, Vista, Server 2003, UNIX, LINUX).
  • Deploys/installs servers, loading and configuring customer software (network and standalone), creating user and share tables, configuring and connecting client workstations to networks/servers and shared devices.
  • Trains local administrators in the operation/maintenance of servers; (planning, installation, configuration, and maintenance of VMware Infrastructure).
  • Provides hardware and software maintenance in response to trouble calls rapidly; prioritizes calls based on severity of problem.

 


QUALIFICATIONS REQUIRED:

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Basic Qualifications:  applicants must have one year of specialized experience equivalent to the next lower grade level GS-12, which is directly related to this line of work and must have IT related experience demonstrating each of the four competencies listed below:

1. Attention to Detail – Meticulous; thoroughly reviews and proofreads various IT related data/information; dedicates focus to accomplish tasks that are complete, precise and accurate to a given IT situation.

2. Customer Service – Works with clients and customer (that is, any individual who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues and responds appropriately.

4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.

The above 4 competencies are required by OPM.

Specialized Experience is defined as having mastery of knowledge of information and network systems processes, policies and standards.  Must have certification in Windows Servers Network, Virtualization infrastructure and demonstrated experience with Anti-Censorship tools and demonstrated technical expertise to manage and implement the Windows 2008 servers in a virtual environment.  Knowledge of digital broadcasting equipment and how they integrate with the network is desirable.

Examples of such experience includes: experience in installing, configuring and maintaining network operating systems such as Windows 2003/2008/2011, XP, UNIX, LINUX, Mac OSX; configuration experience with CISCO/Enterasys switches and routers; known ability to train others in the operation and maintenance of servers; planning complete installations, configuration and maintenance of servers in a VMware vSphere Infrastructure; shown experience designing complete computer aided design (CAD) network diagrams; updating current version and new releases of mission critrical software; shown ability to troubleshoot problems and come up with solutions in a timely manner; setting priority to trouble calls; demonstrated judgment concerning IT security/privacy issues and working knowledge of the Federal Information security Management Act (FISMA).


 

Suitability Determination: If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.

 

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements and competencies.

Competencies/Skills

  1. Information and Network Systems
  2. Systems Security (Standards, Policies and Guidelines)
  3. Oral and written communications
    Possession of competencies may be address in a cover letter and/or resume.

To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.


BENEFITS:

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The Federal Government offers exceptional benefits to employees, including opportunities for training and advancement, health Insurance, vacation and sick leave, life insurance, long term care insurance, retirement benefits, flexible spending accounts, and public transportation subsidies.  The link below provides an overview of the benefits currently offered to Federal Employees: http://www.usajobs.gov/ResourceCenter/Index/Interactive/Benefits#icc



OTHER INFORMATION:

1. If you are a current career or career-conditional Federal employee or former Federal employee who has reinstatement eligibility, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal.

2. If you are an eligible Career Transition Assistance Program (CTAP) applicant you may apply for special selection over other candidates for this position . To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. CTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. 

3. Individuals who are eligibly for consideration under a special hiring authority (e.g., 30% compensable veterans, severely handicapped individuals, former Peace Corps and VISTA Volunteers, etc.) will be accepted and considered non-competitively for this vacancy. Special hiring authorities eligibles must indicate on their application if they are applying under a special program and must submit proof of eligibility with their application. Applicants who wish to be considered under an appropriate special hiring authority as well as under the competitive examining process must submit two applications. When only one application is received from a special hiring authority eligible, it will be considered under the appropriate special hiring authority only.  

4. If you are veteran applying under the Veterans Employment Opportunity Act (VEOA), you must clearly annotate "VEOA" on your resume.   Veterans' documentation if filing under VEOA, VRA or claiming veterans' preference (e.g., DD-214 or statement of service, VA letter, SF-15).  If you are filing under the VEOA (Veterans Employment Opportunity Act) or the VRA (Veterans Recruitment Authority), you must include in your application package a copy of your DD-214 or other proof of eligibility. If you are still on active duty, you may submit a statement of service from your unit which states the date you entered active duty, the date you are separating, and the campaign medals you have received. For more information on the VEOA and VRA, consult the Vets Guide at: http://www.opm.gov/veterans/html/vetguide.htm

 5. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

6. You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severely disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc. Please indicate the type of special appointment you are seeking, if any, on your application and follow all other instructions for applying shown in this announcement.

7. All qualification requirements must by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications .

 

Additional selections may be made if additional/identical vacancies occur within 90 days of certificate issuance.



HOW TO APPLY:

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All applications must be submitted by: Monday, December 24, 2012

To begin click the Apply Online button and follow the prompts to register, answer a few questions, and submit all required documents.  To return to your saved application, log in to your USAJOBS account at http://www.usajobs.opm.gov/ and click on "Application Status". Click on the position title, and then select Apply Online to continue.

We strongly encourage you to apply online. If you cannot apply online, you may FAX your resume, questionnaire, and supporting documents to (478) 757-3144. You must print a copy of OPM Form 1203-FX, document your responses to the questionnaire TAG:Link to Full Questionnaire and use the official FAX coversheet found here. You must also cite Vacancy Identification Number 804406.

After you complete and submit the online resume, you will receive a "Confirmation of Submission" message stating that your online resume has been successfully submitted. If you do not receive this message, please submit again as this indicates that your resume has not been received.  

NOTE: Submission of a resume alone IS NOT a complete application. This position requires the completion of additional forms and/or supplemental materials as described previously. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials, by 11:59 p.m. on Monday, December 24, 2012, will result in your not being considered for employment.

 



REQUIRED DOCUMENTS:

What you need to submit to apply for this position:
Users please select the appropriate required documents         

  • Resume
  • Notification of Personnel Action (SF-50)
  • Veterans Preference documentation, if applicable
    - DD 214 Member copy 4
    - Letter from Veterans Administration
    - Application for 10-point Veterans Preference (SF-15)

To submit the documents requested follow the options listed above. Your resume, curriculum vitae, the Optional Application for Federal Employment (OF 612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process, fax, mail or by hand-deliver. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.

 

Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link: www.ars.usda.gov/Careers/of0150.pdf

AGENCY CONTACT INFO:

Susan A. King
Phone: (202)382-7522
Fax: (202)382-7542
Email: SKING@BBG.GOV
Agency Information:
Broadcasting Board Governors
330 Independence Avenue SW
ATTN Office of Human Resources
Room 1543 Cohen Building
Washington, DC
20237
USA
Fax: (202)382-7542

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made you will be notified of your rating and or referral to the hiring official.  If further evaluation or interviews are required you will be contacted.  

Instructions for answering the questions in the Occupational Questionnaire:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

View Assessment Questions


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Job Announcement Number:

M/P-13-39

Control Number:

333244300