This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:Food Service Worker Supervisor

Department:Department Of Veterans Affairs

Agency:Veterans Affairs, Veterans Health Administration

Job Announcement Number:FI-13-YKo-802121

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$11.77 to $13.71 / Per Hour


Thursday, December 06, 2012 to Monday, December 17, 2012




Full Time - Temporary NTE 1 year




1 vacancy in the following location:
El Paso, TX United StatesView Map


US Citizens and Status Candidates


Vacancy Identification Number (VIN):  802121 


Become a part of a team providing compassionate care to Veterans


Every job at the VA impacts the Veterans that we serve.  You can be part of that team, helping to make sure that our Veterans receive the top-quality care they deserve.

VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.

For more information on the Department of Veterans Affairs, go to  


  • Must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Pass a pre-employment medical examination.
  • English Language Proficiency required.
  • Males born after 12-31-59 must be registered for Selective Service.
  • Provide all required documents (see Required Documents below).


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The incumbent has full supervisory responsibility for control of Food Service Operations and preparation of food in the Canteen Service and under the general and specific instructions of the Canteen Officer in charge of the Manual Food Operation. The incumbent will be responsible to assure efficient and economical work operations within the guidelines provided by the Canteen Officer and the policies and procedures of the Veterans Canteen Service. The incumbent is responsible as instructed for the supervision of the following: cooks, grill cooks, salad makers, dishwashers, receiving person, food service workers, and cashiers.

Relocation expenses will not be reimbursed.

Tour of Duty: Monday - Friday 6:30 am to 3:00 pm



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CITIZENSHIP: Citizen of the United States

Applicants will be rated in accordance with the OPM Qualification Standard Handbook WG-7400 Series (

BASIC QUALIFICATION REQUIREMENTS: For this position, the job element method is used to match what you, the applicant, can do against what the work calls for.  A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence of specialized experience, which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position, must be supported by detailed descriptions of your experience on your resume.

EXPERIENCE: Your background should demonstrate experience in a variety of duties related to supervising in a food service establishment or other similar activities.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Please provide work experience information such as hours per week, salary and starting/ending dates of employment (month and year format) to establish year(s) of experience.

SCREEN-OUT ELEMENT:  Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1-6 in the on-line questionnaire.  Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated.  The potential eligibles are then rated against the remainder of the questions.  The screen-out elements for this position are:

  1. Ability to lead and supervise
  2. Ability to perform inventory management


JOB ELEMENT: Those who meet the minimum level of experience and training for the screen-out element will then be evaluated in each of the following job elements:

• Knowledge of work practices, cleanliness, neatness, and sanitation in food service work.

• Technical procedure and practice in food service work supervision.

• Ability to read, understand and follow food preparation, portion control and serving instruction manuals etc.

• Ability to use and care for food preparation and serving tools, utensils and equipment.

• Dexterity and Safety in food service work.

• Knowledge of quantity food preparation and serving ingredients and materials required in performance of food service worker duties.

Additional information on the qualification requirements is outlined in the OPM Job Qualification System for Trades and Labor Occupations which is available for your review on OPM's web site at

PHYSICAL REQUIREMENT: The incumbent performs work requiring light to moderate physical effort and is subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling and bending. Work requires constant standing, bending, stooping, and stretching with frequent lifting up to 40 pounds.  Occasionally lifts or moves objects weighing up over 40 pounds.

Physical Standards: See VA Handbook 5005, Part III, Chapter 2, paragraph 7, and VA Handbook 5019, Occupational Health Services.

Applicants for this position must pass a pre-employment medical examination.

WORKING CONDITIONS: The work is performed in kitchen areas where the steam and heat from cooking and dish washing equipment often cause uncomfortable high temperatures and humidity. The work area is well lighted but usually noisy from food service activities, and there is danger of slipping on floors where food and beverages have been dropped. Incumbent is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces and extreme temperature changes when entering walk-in refrigeration or freezing units. Has contact with a variety of detergents and cleaning materials.

ENGLISH LANGUAGE PROFICIENCY: Applicants appointed must be proficient in spoken and written English.

BACKGROUND INVESTIGATION: New Appointees will be subject to a background investigation to determine suitability.

SELECTIVE SERVICE REGISTRATION: Male applicants born after December 31, 1959, must certify at the time of appointment that they have registered with the Selective Service system or are exempt for having to do so under Selective Service law.


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an  "SF15, "Application for 10-Point Veteran Preference," (go to

Note: Your DD-214 must be legible and must show character of service and all dates of service; more than one DD-214 may be needed to show all dates of service.  Copies of your DD-214 may be requested by calling 800-827-1000 or TDD# 800-829-4833 or online at Please provide member copy 4 of the DD-214.

For more information on Veterans' Preference, please visit or


Your application, résumé and/or supporting documentation will be verified to ensure you meet the basic qualification requirements.

Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

We will evaluate each applicant who meets the basic qualifications on the information provided in the Occupational Questionnaire which evaluates your relevant work experiences required for the job for which you are applying.

You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.

NOTE: Performance Based Interviewing (PBI) will be used whenever interviews are conducted during the selection process.  To find out more about PBI, visit


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Temporary employees are not eligible for health benefits.

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to   For additional information on these, and other special appointing authorities, refer to this checklist


This is a non-bargaining unit position

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employees’ credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave.  Such credit must be requested and approved prior to the appointment date and is not guaranteed.

Equal employment opportunity: All applicants will receive consideration regardless of race, color, age, religion, sex, national origin, political affiliation, membership or non-membership in an employee organization, marital status, no disqualifying physical handicap, or any other non-merit reasons.

Reasonable accommodation:  This agency provides reasonable accommodation to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency.  The decision on granting reasonable accommodation will be on a case-by-case basis.

Special Employment Consideration: Individuals eligible for the following appointments are encouraged to apply: 5 CFR 213.3102 "u", Schedule A, Appointment of persons with disabilities (; mental retardation, severe physical disabilities, or psychiatric disabilities; and Disabled veterans with a compensable service-connected disability of 30% or more (


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To apply for this position, you must provide a complete Application Package (See "Required Documents" section below). 

The complete Application Package must be submitted by 11:59 PM (EST) on Monday, December 17, 2012.

To begin the process, click the Apply Online button at the bottom of this screen to create an account or log in to your existing USAJOBS account. Be sure to upload the required documents before you submit your application.  Please ensure you click the Submit My Answers button at the end of the process. Mailed/emailed applications will not be accepted.

Note: To change or update your application, simply reapply through My USAJOBS, before the closing date.  To check the status of your application, log into your USAJOBS account (, select Application Status and click on the more information link under the application status for this position.

If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire;
  2. Print this 1203FX form to provide your responses to the occupational questionnaire;
  3. Fax the completed 1203FX form in its entirety - along with all supporting documents - to (478)757-3144. Your 1203FX must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission; and
  4. Keep a copy of your fax receipt in case verification is needed. 

To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 802121.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.

If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan.

You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account for this vacancy announcement. Your documents will display under the Details tab in the Document area.

Faxed documents will take 2-3 business days to process. To fax documents, you MUST use the special cover page. Print the pre-populated cover page on the upload documents screen of Application Manager. Or, you may click this link to print a copy of the cover page. When faxing documents, follow the procedures outlined below.  

Faxed documents submitted with missing information will not be processed. The following will prevent your documents from being processed: 

  • Not using the special cover page mentioned above.
  • Missing, incomplete, or invalid Vacancy Identification Number
  • Missing or incomplete Social Security Number or name


  1. Resume (required)
  2. Responses to the Occupational Questionnaire (required, respond either online or by faxing in a completed 1203FX form
  3. OF 306 - Declaration for Federal Employment ( This is a required form and must be submitted with your application.
  4. If prior military service, include member copy 4 of all your DD-214 forms.
  5. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference ( and provide the most recent award letter.

INCOMPLETE APPLICATIONS will receive a rating of IDMA (ineligible due to missing forms). Requests for reconsideration of ratings will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software, fax transmissions, delays in mail service, etc.


Yvette Komaragiri
Phone: (915)564-7963
Agency Information:
Department of Veterans Affairs
5001 N Piedras
El Paso, TX


After you Submit Your Application...
After we receive your complete application package (including any required documents), your qualifications will be reviewed to determine if you meet the basic requirements. You will be notified via an electronic notification letter - or e-mail - will be sent to applicants who provide an e-mail address. Otherwise, you will receive a notification letter via the U.S. Postal Service. Qualified applicants will be referred.

What happens when your application is referred?
If the Selecting Official (which is not the HR Specialist) elects to consider external candidates, he or she may contact you for an interview. The interview will be arranged and coordinated by the Selecting Official.

After interviewing is Complete…
Many factors influence how quickly a selectee can be brought on board. If the Selecting Official chooses an internal candidate, all other candidates will be notified of the outcome. Otherwise, once the Selecting Official makes their selection, a tentative offer would be made and upon acceptance the pre-appointment process would begin.

What does the pre-appointment process entail?
Before you can be appointed you will be asked to submit to fingerprinting. Once your fingerprints have been favorably adjudicated, you will be contacted with an official start date and commitment package.

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