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This Position Is No Longer Available

Job Title:  Office Support Assistant (Office Automation)
Department:  Department Of Agriculture
Agency:  Agricultural Marketing Service
Job Announcement Number:  24CN-2013-0001

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$13.41 to $21.74 / Per Hour
Friday, December 07, 2012 to Tuesday, April 16, 2013
Full Time (Seasonal) - Permanent
1 vacancy - Memphis, TN, US  View Map

This announcement is open to all United States citizens. (Current and Former Federal employees may also apply with a separate application to Merit Promotion vacancy announcement #6CN-2013-0002. For information on viewing Merit Promotion announcements, click Locating a Status Position on USAJOBS.)


Relocation expenses will not be paid.  This is a seasonal full-time, permanent position working a minimum of 6 months per year.  During peak operational periods, the incumbent will be required to work scheduled overtime as directed by the immediate supervisor.  Such overtime may occur for consecutive weeks but is normally seasonal in nature.

The Classing Office is responsible for Cotton Program operations, which include classification of cotton, the collection and dissemination of market news, and the establishment and maintenance of cooperative relationships with the cotton industry.  The incumbent assists the Budget Technician and provides a wide range of program, clerical, and office automation support for the office.


You can make a difference! The U.S. Department of Agriculture's (USDA) Marketing and Regulatory Programs (MRP) needs bright, energetic and committed professionals to facilitate the domestic and international marketing of U.S. agricultural products and to protect the health and care of animals and plants in the United States. MRP offers an array of occupations and is committed to diversity in the workplace. We operate in domestic and global markets. Be part of an organization that protects the health and agriculture of the American people. Join our team!


  • U.S. Citizenship


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The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.  The duties may include, but are not limited to the following:

  • Reviews detailed cost listings issued from the National Finance Center (NFC) to ensure accountability of all revenues and expenditures.
  • Creates computer spreadsheets to produce reports and compile data for various purposes, such as budget, user fee billing, tag lists, and accounts receivable and travel.
  • Exercises considerable judgment in interpreting and applying regulations and guidelines to administrative and program activities based on a thorough working knowledge of the Agricultural Marketing Service (AMS), Cotton Program, the NFC, and other procedural instructions and memoranda.
  • Assists with the maintenance of all records and files for the Classing Office, including permanent records of identifying code numbers and various classing records.
  • Reviews outgoing correspondence and reports for correct grammar, spelling, and format.
  • Makes travel arrangements based on brief instructions from supervisor. Prepares authorizations, vouchers, amendments, and trip reports.
  • Assists and instructs seasonal employees in the use of information technology equipment, including the operation of input terminals and all computerized equipment for the purpose of creating and duplicating classification data records, making corrections or deletions to computer databases, retrieving data, and disseminating data to customers.
  • Receives applications for employment, interviews and assists in the selection of applicants for seasonal employment, verifies records for wage adjustments and within grade increases, and keeps records of employment limitations for seasonal employees.


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To qualify, you MUST meet all qualification requirements by the closing date of the announcement.


Applicants can qualify by meeting the EDUCATION requirements specified below and/or the SPECIALIZED EXPERIENCE requirements.



GS-4:  Two years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite.


GS-5:  Four years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite.




TRANSCRIPTS are required if:

  • You are qualifying for the position based on education.
  • You are qualifying for this position based on a combination of experience and education. 

This education must have been successfully completed and obtained from an accredited school, college, or university.  For more information on submitting transcripts, click: Transcripts



Applicants must have one year of specialized experience equivalent in level of difficulty and responsibility to the next lower level in the Federal Service.  This experience may have been obtained in the private or public (local, county, state, Federal) sectors.


Examples of qualifying GS-4/5 experience include, but are not limited to:

  • Providing telephone and receptionist services, maintaining records, handling repairs on office equipment, filing material, and maintaining office filing system.
  • Providing general office support to management. 

Additionally, examples of qualifying GS-6 experience include, but are not limited to:

  • Creating and monitoring travel schedules and arrangements and time and attendance for office personnel. 


Applicants may have combinations of successfully completed education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. To learn more about combining education and experience for this series, click the following:  Combining Education and Experience for Clerical and Administrative Support Positions

Special Conditions:

  • Males born after 12/31/59 must be registered with the Selective Service.
  • DD214 (Member 4 copy) or other veterans' documents required to receive veterans' preference.
  • As a condition of employment, a background investigation may be required for this position.
  • Subject to satisfactory completion of one-year probationary period.
  • Applicants must be qualified typists (40 WPM).


  • Your application will be rated on the extent and quality of your experience, education and training relevant to the position. Your resume must support that you meet the specialized experience requirements described above and are proficient in the following skills or competencies below. Please note you are not required to provide specific narrative responses to the skills and competencies described in this section.
    • Ability to use office equipment, computer technology, and automated business systems
    • Knowledge of correspondence, document processing, records, files, and reports, including those regulated by the Freedom of Information Act (FOIA) and Privacy Act
    • Ability to provide executive assistance and representation
    • Ability to identify priorities, changing work requirements, meet deadlines, and lead others
    • Knowledge of budget, fiscal, procurement, vehicle, and travel procedures and systems
    • Knowledge of human resource management procedures, requirements, and systems, including time and attendance reporting
    • Written, oral, and interpersonal skills
  • Category rating procedures will be used to rank and select eligible candidates. The following quality categories will be used: Best Qualified, Well Qualified, and Qualified. Within each quality category, veterans' preference eligibles will receive selection priority over non-veterans.
  • Your final category placement will be based on your responses to the assessment questionnaire. Please ensure your resume provides enough detail to support your responses.
  • If, after reviewing your resume and / or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can / will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Deliberate attempts to falsify information may be grounds for not selecting you.

To preview questions please click here.


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Eligibility for employee benefits depends on your type of appointment and your tour of duty (work schedule). Generally, you must be hired on a permanent basis and have a regular full or part-time work schedule. For more information on potential benefits, go to: Federal Employee Benefits


Salary (Hourly):

Range for GS-4: $13.41 to $17.43 (incl. 14.16% locality pay)

Range for GS-5: $15.00 to $19.50 (incl. 14.16% locality pay)

Range for GS-6: $16.73 to $21.74 (incl. 14.16% locality pay)


  • For information regarding CTAP eligibility for displaced Federal employees click: Career Transition Assistance Programs
  • More than one selection may be made if another vacancy occurs within 90 days of the issuance of the certification of eligibles.
  • Persons with disabilities who require alternative means for communication of program information (Braille, large print, audiotape, etc) should contact: USDA's TARGET Center at 202-720-2600 (voice and TDD).
  • For information on filing a complaint of discrimination, click: Filing a Complaint


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    A complete on-line application will require the submission of the following:

    • Resume
    • Responses to the vacancy specific questions
    • Supporting Documentation which may be required (See links under Required Documents for more information)

    For instructions on using the on-line system click: APPLYING ON-LINE

    For instructions on submitting documents click: SUPPORTING DOCUMENTATION


    Click on the following links to see if the supporting documentation is applicable to you:


    Critical Submission Requirements and Reminders

    • Help in applying online is available Monday through Friday from 8 a.m. to 4:30 p.m. Central Time at the number listed in the Contact information section.
    • All application materials and supplemental documentation will be accepted until midnight Eastern Time on the closing date.
    • Application and supporting documentation will not be accepted via e-mail.
    • Due to the high volume of applicants, we are unable to confirm receipt of supporting documentation. If faxing, you should retain confirmation of a successful fax transmission including the number of pages successfully transmitted as proof of submission.
    • If a document is resubmitted, it replaces the previous submission, which means the previous document is no longer available to the human resources office. If you are adding to, rather than replacing a previous submission, you must fax and/or upload both the old document and the new document.
    • Applicants who cannot apply on-line must request a hard copy application packet from the Agency Contact listed in the vacancy announcement. Resumes and/or supporting documentation alone will not be considered without the inclusion of a hard copy application packet.


    Phone: 612-336-3345
    Fax: 612-336-3560
    Agency Information:
    Agricultural Marketing Service
    100 N 6th Street, Butler Sq Bldg, 510C
    Minneapolis, MN
    Fax: 612-336-3560


    You may check the status of your application on-line 24 hours a day through USAJOBS. Status updates will be available after 2-3 weeks. For instructions on checking your application status click : Checking My Application Status No additional correspondence will be sent.

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