This Position Is No Longer Available
  1. Overview
  2. Duties
  3. Qualifications & Evaluations
  4. Benefits & Other Info
  5. How to Apply

Job Title:IT Specialist (OS)

Department:Department Of Agriculture

Agency:Agriculture, Office of the Chief Financial Officer

Job Announcement Number:NFCR-13-055-LAS

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.


$81,823.00 to $106,369.00 / Per Year


Thursday, December 06, 2012 to Wednesday, December 12, 2012




Full Time - Permanent




Few vacancies in the following location:
New Orleans, LA United StatesView Map


United States Citizens


Join our team! Live and work in one of the most unique cities in the US when you become a member of the National Finance Center. 

The mission of the National Finance Center: To design, develop, implement and operate, cost-effective, financial, administrative, and management information systems and services supporting missions of the USDA and its customers.

This position is located in the Office of Chief Financial Officer, National Finance Center (OCFO/NFC) in New Orleans, LA, Information Technology Services Division (ITSD).


  • U.S. Citizenship or Naturalized U.S. Citizen
  • Background and/or Security Investigation required
  • Travel relocation and expenses will NOT be paid
  • Resume' and supporting documents (See How to Apply)


Back to top

As an IT Specialist (OS), you will be responsible for the following:

This position functions as the senior technical expert and consultant responsible for designing, developing, maintaining, and integrating systems hardware and software for all operating systems and associated peripherals, regardless of the platform. These include among others: Storage Area Network (SAN) hardware & software, Cisco Switches, and DMX disk storage subsystems.


In addition to developing, implementing, and maintaining operating system software and other related generalized software programs, the incumbent also evaluates, implements, tests, customizes, and maintains new release of software products; evaluates requests for software systems and new operating systems software; and provides storage administration for media housed at the NFC. The incumbent devises software strategies for the enterprise using state-of-the-art technology for a variety of platforms and environments including NFC’s enterprise server infrastructure, open systems, client-server, World Wide Web sites, distributing computer, etc. Incumbent also provides technical expertise and consultation in the development and implementation of the enterprise operating systems software and various complex support software products and utilities regardless of the platform or environment.


Back to top



Specialized Experience

Specialized Experience: One year of specialized experience that must have been at least equivalent to the (GS-12) level of specialized work experience in the Federal service, that included experience as a Lead Enterprise SAN Systems Administrator, and specific experience working with ANY or ALL of the following: Cisco Fibre Channel Switches, IBM SAN Volume Controller (SVC), EMC and IBM enterprise level storage, EMC Recover Point Appliance (RPA), EMC Data Domain, Oracle SL8500 tape system, Fibre Channel SAN administration, and SANtap.

 (Note: This experience must be demonstrated on your resume/supporting documents. If you fail to mention the skills above in your resume, it will affect your qualification for this position).


Applicants must also have IT-related experience demonstrating each of the four competencies listed below:

1.       Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2.       Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3.       Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

4.       Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and makes recommendations.


It is not possible to qualify for this position on the basis of education alone. For more information on qualification for this series, please visit

Candidates must meet qualification requirements within 30 days of the closing date of the announcement. All candidates' eligibility must remain active to receive further consideration throughout the employment process. Qualification standards are found in the Operating Manual of Qualifications Standards for General Schedule Positions or the X-118C, Federal Wage System, which is published by the Office of Personnel Management. You may review these operating manuals in their entirety at and all Federal personnel offices.


You will be evaluated on the following KSAs, but are not expected to respond to these directly:

Experience of a highly technical nature involved in the administration of the components that make up an Enterprise Storage Area Network.

  • Skill in working with Cisco switches.
  • Skill in consulting with a variety of customers on highly technical subjects.
  • Ability to communicate orally and in writing.
  • Ability to make recommendations to management on Enterprise Storage.


Category Rating: Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you meet minimum qualifications and your application demonstrates you possess the particular competencies for this position. Eligible candidates will then be placed for selection consideration into 3 categories as described below:

      1. Best-Qualified Category.    Meets the minimum qualification requirements and demonstrates experience as an expert in the field or recognized as a senior specialist, team lead, etc.
      2. Well-Qualified Category.    Meets the minimum qualification requirements and demonstrates full-performance level experience based on responses to occupational questionnaire.
      3.   3. Qualified Category.    Meets the minimum qualifications and demonstrates minimum experience and/or training only based     on responses to occupational questionnaire.
              The category assignment is a measure of the degree in which your background matches the competencies required for this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be adjusted and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.


    Back to top

    This link provides an overview of the benefits currently offered to Federal employees.



    CTAP/ICTAP: Career Transition Assistance Program/Interagency Career Transition Assistance Program. To be eligible to exercise selection priority for this vacancy, displaced Federal employees must be rated at least Well-Qualified, based upon the rating criteria for this position. Submit copy of RIF separation notice and/or SF-50 that documents the RIF separation action. For information on how to apply as a CTAP/ICTAP eligible see:

    Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See

    Veterans' Preference: If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your résumé. Your veterans' preference entitlement will be verified by the employing agency.

    • For 5-point veterans' preference, please provide your DD-214 Member-4 copy(Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., copy of military orders, campaign documents as: or expeditionary award citation, etc.) that proves your military service was performed under honorable conditions.
    • For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference and the required documentation listed on the back of the SF-15 form.
      • Assessed applicants will be placed in the appropriate quality category and ranked according to veterans’ preference eligibility and non-preference eligibility. Within each category, all qualified preference eligibles are placed ahead of non-preference eligibles. Preference eligibles do not receive additional points under category rating procedures. For positions other than professional and scientific at the GS-09 level or higher, qualified CPS and CP preference eligibles are placed at the top of the highest quality category. For professional and scientific positions at the GS-9 level or higher, qualified CPS and CP preference eligibles are placed at the top of the appropriate quality category for which rated.

      Survey: In order to determine if the recruitment efforts of the Office of the Chief Financial Officer are reaching the broadest possible spectrum of America's population, we request that you complete the Demographic Information on Applicants form available at the following link,, and then print and submit the form along with their application. Submission of this form is entirely voluntary and your replies on it are highly confidential. Your completion of the form will not impact your chances of selection but will; instead, assist us in improving our recruitment efforts in the future.

      Some positions within this series may require the selectee to obtain/maintain a high-level background investigation and/or security clearance. Failure to obtain/maintain the appropriate background investigation and/or security clearance may serve as the basis for termination of employment.

      This position maybe eligible for Alternate Work Schedule, Flexible Work Schedule, and/or Telework assignments.


    Back to top

    Note: Please refer to the Required Documents section below to complete your application package regardless of which option you use to apply.

    OPTION A - Electronic submission

    To apply for this position, you must provide a complete Application Package by 11:59 PM (EST) on Wednesday, December 12, 2012, which includes the documents listed below in Required Documents:

    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

    To fax supporting documents you are unable to upload, complete this cover page using the following Vacancy ID 802011. Fax your documents to 1-478-757-3144.

    Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.

    OPTION B – If you cannot apply online

    Occupational Questionnaire must be submitted as follows:

    1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire and
    2. Print this 1203FX form to provide your response to the occupational questionnaire and
    3. Fax the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission. As an applicant, you are responsible for ensuring all faxed documents are transmitted and received in the system.



    The following documents are required and must be received by Wednesday, December 12, 2012:

    1. Your Résumé (We encourage you to use the USAJOBS resume builder to speed the application process. Although we do not require a specific format, certain information is required to determine if you are qualified, i.e. hours worked per week for each job listed and indicate month/day/year employment began and ended).
    1. A complete Occupational Assessment Questionnaire
    1. Other supporting documents: (See below)

    Other Supporting Documents:

    The following supporting documents are ONLY required if applicable to your personal qualifications or status in how you wish to be considered for this vacancy announcement. These documents must be submitted as part of the complete application package.

    3a. Veterans Preference Documentation: DD-214, SF-15 and VA Letter, if applicable (Further explained under Other Information).


    3b. Current/Former Federal Employees: SF-50 Form showing competitive status, current grade level, and/or highest grade level held, and tenure code of either 1 or 2 (or equivalent Notification of Personnel Action Form showing competitive status, current grade level, and/or highest grade level held, and tenure code of either 1 or 2). 

    NOTE: Since there are multiple variations of the SF-50 Form, it is the candidate’s responsibility to ensure the

    SF-50 Form that is submitted contains all required information outlined above.  Incomplete SF-50 Forms that do not contain all required information will disqualify the applicant for the position for which he/she has applied.


    3c. Current/Former Federal Employees: Most recent Performance Appraisal (dated within 15 months from closing date of the announcement, which evidences at least a fully successful rating).  OCFO employees (which includes ACFO-FS, COD, and NFC) without a current appraisal must provide a signed statement certifying they have requested a current appraisal from their supervisor and must provide the appraisal by the starting date of the rating and ranking process in order to receive further consideration.


    3d. CTAP/ICTAP Documentation: RIF separation notice and/or SF-50 Form that documents the RIF separation action.



    WARNING: All submitted documents (application/resume, college transcripts, etc.) must support each other. Any exaggeration or misrepresentation of your experience or education, or attempt to conceal information, is cause for not hiring you, removing you from a Federal position, or barring you from Federal employment in the future. Prior to appointment or promotion, you will be asked to complete a Declaration for Federal Employment (OF-306) to determine your suitability for Federal employment. You will also be asked to sign and certify the accuracy of all the information in your application.


    Phone: (504)426-0272
    Agency Information:
    USDA OCFO National Finance Center
    Attn HRMS/CCRO
    13800 Old Gentilly Road
    New Orleans, LA


    After all application packages have been received, we will review your resume and transcript(s) to ensure you meet the basic qualification requirements.  We will evaluate each applicant who meets the basic qualifications on the information provided in the Occupational/Assessment Questionnaire and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the deadline for applications.

    Back to top
    Print Preview

    Job Announcement Number:


    Control Number: